Table of Contents: 1. IP Phone VPS-802 ................... 5 1.1. Notice Information ................... 5 1.1. Packing List ....................6 2. Phone Installation ..................8 2.1. Attach the foot stand ................8 2.2. Connect the Handset and optional Headset..………………….………………………8 2.3. Connect the Network and Power ............8 2.4.
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5.2. Advanced configuration VoIP account............26 6. Basic Call Features ..................26 6.1. Place a Call ..................26 6.2. End a Call .................... 27 6.3. Receive a Call ..................27 6.4. Auto answer ..................28 6.5. Call Hold ....................28 6.6. Call Transfer ..................29 6.7.
1. IP Phone VPS-802 Thank you for purchasing the VPS-802. It is a fully functional mobile web enables voice communication over the network. This device works like a traditional phone: You can make and receive calls and use other functions specific to a regular phone.
2.3. Connect the Network and Power 2.4.Initialization After your phone has been powered up, the system boots up and performs the following steps: - automatic phone initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting": - and then show “Initializing “during the initialization process.
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By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. str. 10...
3. Getting Familiar with Your Phone 3.1. Hardware Components Preview Element Opis LCD screen To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status Line keys The phone supported up to 2 accounts Steady green: idle interface, during a call.
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Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle screen. 2. To cancel the information or call on the screen. Mute key Mute the voice during the call (green light).
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Speaker Press this button to place a call in hands-free mode. Volume To decrease the volume. To increase the volume. Alphanumeric keypad To enter the phone numbers, letters and so on. Message To indicator the New message, and press to read. Zestaw słuchawkowy To indicate that the phone is or not in Headset mode.
4. Phone Configuration 4.1. Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume by the help of the LCD display. Advanced features require knowing the password for configuration (default: admin) 4.2. Web Login Get the IP address: Press Menu →Status→...
4.3. Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin To change to password via Phone Interface → → → →...
4.4. Language The default Phone interface language is English (both LCD Menu and WEB interface). To change the language via Phone interface →Settings→ → Press: Menu Basic Settings Language. Press: Save soft key to save the configuration. To change the language via Web Interface →...
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- Daylight Saving. The choice: Auto, Daylight Saving Time on and off. Press or Save soft key to save the configuration. To configure time and date manually → → → → To press : Menu Setting Basic setting Time & Date Manual Settings Press or change the right time, or you can input the right time.
To change the Time Zone and Date Display Format via web interface → → Select: Setting Preference Time Zone Select the necessary one. Press Save to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.
Press or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo. Press or Save soft key to save the selected configuration. To disable screen saver via Phone →...
Assign a ring tone to a contact on your phone Press Directory. Select the target contact. Press Detail soft key to edit the contact. Press to select the wanted Ring Tone for the contact Press Save soft key to save the contact. 4.8.
To adjust the handset volume To press during a call in handset mode. To press during a call in speaker mode. To adjust the headset volume To press during a call in headset mode. 4.9. Directory – edit contact list In the directory, you can add or delete your friends, business partner or anyone others’...
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Enter the necessary information as Name, Phone number… Press save soft key or to add the contacts successfully. To add contacts from Call Log → → Press: History soft key or press Menu Logs Local history Press to select the targeted one. (Press switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
To add blacklist manually → → Press: Menu Directory Blacklist Enter the necessary information as Name, Phone number… Press save soft key or to add the contacts successfully. 4.10. Call Log Displays the call history broken down into: received, missed, dialed numbers and forwarded. From your phone, press : History.
5. Configuration VoIP Account For the realization of voice calls, it is necessary to configure the SIP accounts. After all the data for account setup, ask your network administrator or service provider VoIP. To properly configure the SIP account as follows: ...
5.2. Advanced Configuration VoIP Account From the web interface you can configure advanced settings for SIP account: Outband proxy: Proxy SIP sever address provided that the VoIP service requires its settings. Active account: enable/disable the account registration. SIP Transport: type of transport protocol - UDP(default), TCP, TLS. Type DNS: DNS Server search service.
To place a call by Headset: Press the ( light is Green), Enter the desired number. Press or press the Send softkey, then the call is sending. Placing a call by hands-free speakerphone Press the , or press the Line key, then you can hear the dial tone. Enter the number.
To receive a call by headset Press and now the conversation is built. To receive a call by hands-free speaker Option 1: Press directly. Option 2: Press Answer soft key. Option 3: Press the Line key (flashes red). Moreover, some other action can be done by soft key when the call is coming. To press the Reject soft key to reject the call.
To hold a call under headset mode: Press Hold soft key to hold the current call. Press Resume soft key to resume the call on hold. To hold a call during the speaker mode: Press Hold soft key to hold the current call. Press Resume soft key to resume the call on hold.
NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. To use this function, should at least one line key set as Auto. Semi-Attended Transfer Press the Transfer soft key during the conversation, the call is on hold now.
2. A enter the number of C and then press send soft key or 3. C answering the call. 4. A press conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference) A press line 3 key, the current 3-way conference is placed on hold.
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Enter the forward to number and on code (optional), off code (optional). Press or Save soft key to save the configuration. To configure busy forward With this feature, the incoming calls are immediately forwarded if the phone is busy. → →...
Forward an incoming call during the ringing. When the phone is ringing, press Forward soft key. Enter the forward number. Press or press the send soft key, then the call is forwarded. NOTE: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.
6.10. Anonymous Call Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call → → Press: Menu Features Anonymous Call Press or press info soft key to change the Line ID Press or press info soft key to select the enable choice in Anonymous Call filed.
6.13. Key as Send To speed up the process of dialing can be attribute to the end of dialing key (default #). To configure Key as Send → → Press: Menu Features Key as Send. Press or press info/switch soft key to select the enable choice. Press or Save soft key to save the configuration 6.14.
To configure Hot Line → → Press: Menu Features Hot Line Enter the number and delay time (as present, we support off hook auto dial). Press or Save soft key to save the configuration. To configure Hotline auto dial via Web Interface →...
7.2. Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via phone interface → → → → Press: Menu Features Function Keys Line or Memory keys as Function Keys Memory key1(for example) Press...
7.3. Speed Dial Direct Pickup With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface → → → → Press: Menu Features Function Keys Line or Memory keys as Function Keys Memory key1(for example) Press...
Press or Save soft key to save the configuration Konfiguracja odbierania grupy poprzez interfejs webowy → → From WEB interface select: Function Keys Line Key1 Key1. Select the wanted Line or Memory key. Enter pickup code and followed the desired group numer. Click the SaveSet to save the configuration.
NOTE: This feature is not available on all servers. For more information, contact your system administrator. 7.7. Shared Line This feature allows subscribers to share SIP lines. Moreover it also provides status monitoring of the shared line. To configure the line key as shared line via phone interface →...
NOTE: This feature is not available on all servers. For more information, contact your system administrator. 7.8. Call Park With this feature, you can put a call on hold and continue the conversation from another phone. To configure the Call Park via phone interface →...
Press or Save soft key to save the configuration To configure the Paging via Web interface → Select: Function keys Line or Memory key. Select the desired Line or Memory key and select Paging in the Type. Click the SaveSet to save the configuration. 7.10.
7.12. Action URL This feature allows us to send useful information from the phone to the server and vice versa in order to initiate certain actions on the phone. This gives us the opportunity to observe phone status or sending such requests: - login / logout phone - hook on/hook off handset - make a call...
8. Management – Upgrade 8.1. Start Login window startup web interface gives us a phone the most important status such as: product model firmware Version account status network status: address IP, DNS, MAC address memory free ...
8.3. Software update The software update can be done in several ways: - via TFTP server(specify the path). - through auto-provisioning server HTTP / HTTPS - by selecting the firmware image file from the specified location (local or network drive) Configuring the TFTP/HTTP Server It is recommended to set the TFTP server address in either a public IP address or on the same LAN with the phone.
Autoprovisioning HTTP/HTTPS Automatic update method configuration functionality is available as a server. The system administrator knowing the specific data of the phone, ie.: MAC address, prepares the server level preconfiguration file that is downloaded on the phone while its initialization (reboot). To upgrade manually via the Web configuration interface This option gives us the opportunity to update manually the phone software from the image file.
From WEB interface: Management →Auto Provision →Phonebook XML server path vai auto-provisioning From WEB interface: Management →Auto Provision → Phonebook Download Enable (HTTP/HTTPS) 8.5. System Log The aim diagnose problems with your phone can download the system log as a text file or define the server on which the logs are to be sent.
9. Troubleshooting 9.1. Why is the phone LCD screen blank? Ensure your phone is properly plugged into a functional AC outlet. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact your system administrator for more information.
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