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Slican VPS-802P Instruction Manual

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IP Phone VPS-802P
Instruction manual
Release 1.1
2016-06-20

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  • Page 1 IP Phone VPS-802P Instruction manual Release 1.1 2016-06-20...

  • Page 2: Table Of Contents

    Spis treści 1. IP Phone VPS-802P ....................5 1.1. Notice Information .................... 5 1.2 Packing List ....................... 6 2. Phone Installation ....................8 2.1. Attach the Foot stand ..................8 2.2. Connect the Handset and optional Headset............. 8 2.3. Connect the Network and Power ..............9 2.4.Initialization ......................
  • Page 3 7.4. Speed Dial ...................... 44 7.5. Direct Pickup ....................45 7.6. Group Pickup ....................45 7.7. BLF(Busy Lamp Field) ..................46 7.8. Shared Line ....................47 7.9. Call Park ......................48 7.10. Paging ......................49 7.11. DTMF ......................49 INSTRUCTION MANUAL VPS-802P...
  • Page 4 9.1. Why is the phone LCD screen blank? ............59 9.2. Why does the phone display "Network Unavailable"? ........59 9.3. Why can’t I get a dial tone? ................59 10. Annex ......................... 60 10.1. Hardware Specifications ................60 10.2. Technical Specifications ................60 INSTRUCTION MANUAL VPS-802P...

  • Page 5: Ip Phone Vps-802P

    1. IP Phone VPS-802P Thank you for purchasing the VPS-802P. It is a fully functional mobile web enables voice communication over the network. This device works like a traditional phone: You can make and receive calls and use other functions specific to a regular phone.

  • Page 6: Packing List

    1.2 Packing List The package contains the following parts, please check if all the items are not missed: PHONE THE FOOTSTAND HANDSET INSTRUCTION MANUAL VPS-802P...
  • Page 7 HANDSET CORD POWER ADAPTER ETHERNET CABLE QUICK INSTALLATION REFERENCE INSTRUCTION MANUAL VPS-802P...

  • Page 8: Phone Installation

    2. Phone Installation 2.1. Attach the Foot stand 2.2. Connect the Handset and optional Headset. INSTRUCTION MANUAL VPS-802P...

  • Page 9: Connect The Network And Power

    After your phone has been powered up, the system boots up and performs the following steps: - automatic phone initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting": - and then show “Initializing “during the initialization process. INSTRUCTION MANUAL VPS-802P...
  • Page 10 By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. INSTRUCTION MANUAL VPS-802P...

  • Page 11: Getting Familiar With Your Phone

    Soft keys Labels automatically to identity their context-sensitive features. Up arrow key: to move up of the selection shows on the Navigation keys screen. Right arrow key: to move right of the selection shows on the screen. INSTRUCTION MANUAL VPS-802P...

  • Page 12: Icon Preview

    To indicate that the phone is or not in Headset mode. Alphanumeric keypad To enter the phone numbers, letters and so on. 3.2. Icon preview ICON DESCRIPTION Network Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Mute Do Not Disturb Missed calls INSTRUCTION MANUAL VPS-802P...
  • Page 13 Steady green Talking or off the hook Mrugająca czerwona Ringing Idle BLF LED STATUS LED OPIS Steady green Idle line Steady red Monitored line during a call or ringing Blinking red Monitored line during ringing Uknown status INSTRUCTION MANUAL VPS-802P...

  • Page 14: Phone Configuration

    IP address. To get the IP address: Press Menu →Status→ Information (phone defaulted as a DHCP client) Input the IP Address in the web browser. Enter user name: admin(default) and password: admin(deafult). Login successfully. INSTRUCTION MANUAL VPS-802P...

  • Page 15: Administrator Password

    Press save soft key or to save the new password. To change to password via Web Interface Management → Password Fill the value: Current password, new password, confirm the password then click Save to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 16: Language

    Select: Setting→Preference→Web Language Select the necessary one. Press : Save, to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. INSTRUCTION MANUAL VPS-802P...

  • Page 17: Time And Date

    Press or press Info to change between 12 Hour or 24 Hour. Press or press Info to change among Y-M-D(year-month-day), M-D- Y(month-day-year), D-M-Y(day-month-year). Press or Save soft key to save the configuration. To configure the DHCP time INSTRUCTION MANUAL VPS-802P...
  • Page 18 Select: Network → Advanced →NTP Server Set IP address NTP server (default: tempus1.gum.gov.pl ). To change the Time Zone and Date Display Format via web interface Select: Setting → Preference →Time Zone Select the necessary one. Press Save to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 19: Screen Saver

    To Enable screen saver via Webpage Select: Setting → Preference To choose the Time-out as 1 min or 2/5/10/30 minute. To select the screen Type as Backlight off or Time & Logo. Click Saveset to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 20: Ring Tone

    Press or Save soft key to save the configuration. Change the ringing tone via WEB interface Selekt: Account → Advanced → Account Ring Tone Make Your choice Click to Save to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 21: Ring Volume

    Press Save soft key to save the contact. 4.7. Ring volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume Option 1: To press on the idle page INSTRUCTION MANUAL VPS-802P...

  • Page 22: Directory - Edit Contact List

    All calls, Dialed calls, Received calls, Missed Calls and Forward Calls). Edit the necessary information as Name, Phone number… Press Save soft key or to add the contacts successfully. To add contacts via WEB interface Click: Directory. INSTRUCTION MANUAL VPS-802P...
  • Page 23 Press save soft key or to add the contacts successfully. Import/export contact list The phone support export and import file with a list of contacts in both the CSV and XML. File format in XML should look like this: INSTRUCTION MANUAL VPS-802P...

  • Page 24: Call Log

    Phonebook we can also download a dedicated server. Just specify the path (URL) and configure it via WEB interface. Press: Directory→Remote phonebook and fill the URL path for example: http://192.168.0.254/phonebook/Phonebook.xml 4.9. Call log The phone stores the call history divided by:  all calls INSTRUCTION MANUAL VPS-802P...

  • Page 25: Network Configuration

    You can also get the IP address logging phone to the network using PPPoE protocol. In this case, enter your account name (login) and password you received from your network administrator. From phone LCD menu: Press: Menu→Settings→Advanced→Network→WAN Port→PPPoE mode. From WEB interface: INSTRUCTION MANUAL VPS-802P...

  • Page 26: Configuration Pc Port

    VoIP. To properly configure the SIP account as follows:  set VoIP server address  backup SIP server (optional)  username (User ID)  register name (Authenticate ID)  password  account name (on LCD display) INSTRUCTION MANUAL VPS-802P...

  • Page 27: Basic Configuration Voip Account

    After data for your VoIP account login, please contact your service provider or network administrator. 5.2. Advanced Configuration VoIP Account From the web interface you can configure advanced settings for SIP account:  Outband proxy: Proxy SIP sever address provided that the VoIP service requires its settings. INSTRUCTION MANUAL VPS-802P...
  • Page 28  Rejection of the return code: reject code defines a call in the SIP signaling.  Direct interception code: service code interception defined by the administrator of the SIP server.  Interception group code: service code interception in the group defined by the administrator of the SIP server. INSTRUCTION MANUAL VPS-802P...

  • Page 29: Codecs

    Settings on the order of use preferred codecs compress acoustic signals negotiated in the call signaling. Phone suports the following codecs:  G.711a(PCMA)  G.711u(PCMU)  G.729A/B  G.726  G.723  G.722  GSM  iLBC INSTRUCTION MANUAL VPS-802P...

  • Page 30: Basic Call Features

    During the call, you can also change among Headset, Handset or Free-speaker mode. 6.2. End a Call There are three ways to end a call: To end a call by Handset Naciśnij przycisk „Anuluj” lub odłóż słuchawkę. To end a call under Headset Mode INSTRUCTION MANUAL VPS-802P...

  • Page 31: Receive A Call

    6.5. Auto ans Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Webpage: To Click: Account → Advanced To choose Yes for the Auto Answer. To click Saveset to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 32: Call Hold

    Press Hold soft key to hold the current call. Press Resume soft key to resume the call on hold. 6.7. Call Transfer This phone supports blind, attended and Semi-Attended Transfer. Blind Transfer Press Transfer soft key during the conversation, the call is on hold now. INSTRUCTION MANUAL VPS-802P...
  • Page 33 To use this function, should at least one line key set as Auto. Semi-Attended Transfer Press the Transfer soft key during the conversation, the call is on hold now. Enter the number transfer to, and then press , then you can here the ring tone. INSTRUCTION MANUAL VPS-802P...

  • Page 34: Call Conference

    Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference: 1. A press line 2 key, the call is placed on hold. 2. A enter the number of C and then press send soft key or 3. C answering the call. INSTRUCTION MANUAL VPS-802P...

  • Page 35: Call Forward

    To realize the 5 way conference, the line should be all available. Press to get all parties information. 6.9. Call Forward This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward To configure always forward INSTRUCTION MANUAL VPS-802P...
  • Page 36 Press: Menu →Features → Call forward →No answer forward. Press or press info soft key to select the enable choice. Enter the forward to number and on code (optional), off code (optional). Press or Save soft key to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 37: Call Return - Redial

    BLF key directly to realize the dynamic forward. 6.10. Call Return - REDIAL This feature allows you to dial the last phone call you received. To configure the Call Return via phone interface INSTRUCTION MANUAL VPS-802P...

  • Page 38: Anonymous Call

    Press: Menu →Features →Anonymous Call Press or info soft key to change the Line ID. Press or info soft key to select the enable choice in Rejection filed. Press or Save soft key to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 39: Call Mute

    To speed up the process of dialing can be attribute to the end of dialing key (default To configure Key as Send Press: Menu →Features → Key as Send. Press or info soft key to select the enable choice. Press or Save soft key to save the configuration INSTRUCTION MANUAL VPS-802P...

  • Page 40: No Key Entry Timeout

    Press: Menu →Features → Hot Line Enter the number and delay time (as present, we support off hook auto dial). Press or Save soft key to save the configuration. To configure Hotline auto dial via Web Interface INSTRUCTION MANUAL VPS-802P...
  • Page 41 Select: Setting → Features. Fill the number in the Hotline Number and Hotline Time-out. Click SaveSet to save the configuration. Delete the number and save the configuration, and then now the Hotline auto dial is cancelled. INSTRUCTION MANUAL VPS-802P...

  • Page 42: Advanced Features

    Save soft key to save the configuration. To configure the voice mail message feature via WEB interface To set function keys as a voice mail key choose: Function Keys→Line Keys→Voice mail. Set voice mail number and choose proper SIP account. Then press: Save. INSTRUCTION MANUAL VPS-802P...

  • Page 43: Intercom

    To configure Intercom feature via Web Interface Select: Function keys → Line or Memory key. Select the wanted Line or Memory key. Enter the desired phone number in the Value field. Select the Account ID Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 44: Speed Dial

    To configure Speed Dial feature via Web Interface From WEB interface select: Function keys → Line or Memory key. Select the wanted Line or Memory key and set as Speed Dial. Enter the desired phone number in the Value field. Select the Account ID. INSTRUCTION MANUAL VPS-802P...

  • Page 45: Direct Pickup

    To configure the Pick up via WEB interface From WEB interface select: Function Keys → Line Key1→Key1. Select the wanted Line or Memory key. Enter pickup code and followed the desired group numer. Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 46: Blf(Busy Lamp Field)

    Select the desired Line or Memory key and select BLF in the Type. Enter the monitored phone number in the Value field. Select the Account ID. Filled the Pickup code. Click the SaveSet to save the configuration and then restart. INSTRUCTION MANUAL VPS-802P...

  • Page 47: Shared Line

    From WEB interface select: Function keys → Line Key or Memory key. Select the desired Line or Memory key and select Shared Line in the Type. Enter the Value. Enter the Label. Select the Account ID Click the SaveSet to save the configuration and then restart. INSTRUCTION MANUAL VPS-802P...

  • Page 48: Call Park

    To configure the Call Park via Web interface From WEB interface select: Function key → Line or Memory key. Select the desired Line or Memory key and select Direct Pickup in the Type. Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 49: Paging

    To configure the DTMF via Web interface Click Function keys → Line or Memory key. Select the desired Line or Memory key and select DTMF in the Type. Fill the value. Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-802P...

  • Page 50: Prefix

    An example of the syntax of the call from the phone by account number 1 to number 523 251 111: http://admin:password@IP-Address/Phone_ActionURL&Command=1&Number=523251111&Account=1 where:  admin:password – user name and password  IP-Address – IP address of the phone which will be place a call  Command=1 – command call INSTRUCTION MANUAL VPS-802P...

  • Page 51: Sms

    From WEB interface: Setting → Preference. To choose the Lock keys. To fill the unlock PIN and auto lock time Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent. To click Saveset to save the configuration.. INSTRUCTION MANUAL VPS-802P...

  • Page 52: Setting Led Status

    Dial plan is a set of the rules to select some prefixes based on digits. Phone suport the following digits: 1,2,3,4,5,6,7,8,9,0,*,#. Dial plan rules: STRING DESCRIPTION any digits from 0‐9; at least 2 digit number; exclude; hear dial tone; INSTRUCTION MANUAL VPS-802P...

  • Page 53: Encrypted Call Handling - Tls/Srtp

    Selcet: Account→Basic→SIP Transport→ TLS for encryption signaling. Select: Account→Advanced→SRTP Mode for encryption acoustic. To correct TLS authentication is necessary to upload the trusted certificates. To upload certificates file select: Management→Import Trusted Certificate Files. Then select Custom Certificates and press SaveSet. INSTRUCTION MANUAL VPS-802P...

  • Page 54: Vlan And Qos Service

    Phone support 802.1Q protocol for VLAN and QoS. This gives us the opportunity to work with virtual network(VLAN) and set priority for voice packets. To configure VLAN/Qos via WEB interface: Selcet: Network→Advanced→QoS set Set proper VLAN ID and QoS priority. This information should specify the network administrator. INSTRUCTION MANUAL VPS-802P...

  • Page 55: Additional Tools

    After finish getting network packets select Stop and Export to download log file. Getting system log from the WEB interface: Selcet: Management→Configuration→System log Set proper the log level from the drop-down list(DEBUG, INFO, WARNING, ERROR) and next Download to get log file. INSTRUCTION MANUAL VPS-802P...

  • Page 56: Management - Upgrade

    Press: Menu→Setting→ Advanced Setting( default password: admin)→Phone Setting→Factory Reset Press OK soft key in the warning page. To set Factory Reset via web interface Select: Management → Upgrade→ Reset To Factory. 8.3. Software update The software update can be done in several ways: INSTRUCTION MANUAL VPS-802P...

  • Page 57: Download/Restore Configuration

    Then enter the address of the TFTP/HTTP/HTTPS and server access path. After this reset the phone. 8.4. Download/restore configuration This functionality allows you to import or export the current configuration of the phone in two formats:  as a BIN(binary) file INSTRUCTION MANUAL VPS-802P...

  • Page 58: Autoprovisioning Http/Https

     manually by entering the phone configuration path access to the server To configure automated method via WEB interface: Selcet: Management →Auto Provision→PnP Active Select: Yes. To configure manula method via WEB interface: Select: Management →Auto Provision→Configure Server Path INSTRUCTION MANUAL VPS-802P...

  • Page 59: Troubleshooting

    Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Otherwise, contact your system administrator. INSTRUCTION MANUAL VPS-802P...

  • Page 60: Annex

    TCP, UDP, ICMP, RARP, ARP, NTP, SNTP, UpnP, FTP, TFTP, SIPv2, SDP(RFC 2327), RTP (RFC 1889,1890), RTCP VoIP PROTOCOL VOICE CODECS G.711A/u law, G.729A/B, G.722, G.726-32, G.723.1, GSM FR DTMF RFC(2833), SIP INFO, IN-BAND SECURITY HTTPS, TLS, SRTP, VLAN QoS(802.1pq) VLAN QoS(802.1Q), ToS, DiffServ INSTRUCTION MANUAL VPS-802P...

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