Slican VPS-840P Instruction Manual
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Slican VPS-840P Instruction Manual

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IP Phone VPS-840P
Instruction manual
Release 1.1
2016-06-24

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  • Page 1 IP Phone VPS-840P Instruction manual Release 1.1 2016-06-24...

  • Page 2: Table Of Contents

    Table of Contents 1. IP Phone VPS-840P ....................5 1.1. Notice Information .................... 5 1.2 Packing List ....................... 6 2. Phone Installation ....................8 2.1. Attach the Foot stand ..................8 2.2. Connect the Handset and optional Headset............. 8 2.3.
  • Page 3 7.4. Speed Dial ...................... 48 7.5. Direct Pickup ....................49 7.6. Group Pickup ....................49 7.7. BLF(Busy Lamp Field) ..................50 7.8. Shared Line ....................51 7.9. Call Park ......................52 7.10. Paging ......................52 7.11. DTMF ......................53 INSTRUCTION MANUAL VPS-840P...
  • Page 4 9.1. Why is the phone LCD screen blank? ............63 9.2. Why does the phone display "Network Unavailable"? ........63 9.3. Why can’t I get a dial tone? ................63 10. Annex ......................... 64 10.1. Hardware Specifications ................64 10.2. Technical Specifications ................64 INSTRUCTION MANUAL VPS-840P...

  • Page 5: Ip Phone Vps-840P

    1. IP Phone VPS-840P Thank you for purchasing the VPS-840P. It is an innovative enterprise-level Color IP Phone. This device works like a traditional phone: You can make and receive calls and use other functions specific to a regular phone.

  • Page 6: Packing List

    1.2 Packing List The package contains the following parts, please check if all the items are not missed: PHONE THE FOOTSTAND HANDSET INSTRUCTION MANUAL VPS-840P...
  • Page 7 HANDSET CORD POWER ADAPTER ETHERNET CABLE QUICK INSTALLATION REFERENCE INSTRUCTION MANUAL VPS-840P...

  • Page 8: Phone Installation

    2. Phone Installation 2.1. Attach the Foot stand 2.2. Connect the Handset and optional Headset. INSTRUCTION MANUAL VPS-840P...

  • Page 9: Connect The Network And Power

    After your phone has been powered up, the system boots up and performs the following steps: - automatic phone initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting": - and then show “Initializing “during the initialization process. INSTRUCTION MANUAL VPS-840P...
  • Page 10 By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. INSTRUCTION MANUAL VPS-840P...

  • Page 11: Getting Familiar With Your Phone

    Soft keys Labels automatically to identity their context-sensitive features. Up arrow key: to move up of the selection shows on the Navigation keys screen. Right arrow key: to move right of the selection shows on the screen. INSTRUCTION MANUAL VPS-840P...
  • Page 12 T o transfer a call to a third party. To enable or disable Forward feature during the idle page. Alphanumeric keypad To enter the phone numbers, letters and so on. Message To indicator the New message, and press to read. INSTRUCTION MANUAL VPS-840P...

  • Page 13: Icon Preview

    3.2. Icon preview ICON DESCRIPTION Network available Line registered succeed Unregistered Line ringing Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume Off Hold Missed calls Dialed Calls INSTRUCTION MANUAL VPS-840P...
  • Page 14 Description of the behavior of LEDs on the phone Power LED STATUS LED OPIS Blinking green Ringing or missed call Steady green Power on Powered off Account LED STATUS LED OPIS Steady green Talking or off hook Blinked red Ringing Idle INSTRUCTION MANUAL VPS-840P...

  • Page 15: Phone Configuration

    Advanced features require knowing the password for configuration (default: admin) Advanced phone features can be configured using a web browser. This requires knowledge of the phone IP address. To get the IP address: Press Menu →Status→ Information (phone defaulted as a DHCP client) INSTRUCTION MANUAL VPS-840P...
  • Page 16 To get more information about network configuration: Press:Menu →Status→Network Input the IP Address in the web browser. Enter user name: admin(default) and password: admin(deafult). Login successfully. INSTRUCTION MANUAL VPS-840P...

  • Page 17: Administrator Password

    And the default password of the administrator is: admin To change to password via Phone Interface Menu→Setting→Advanced settings→password(default Press admin)→Phone Setting→Set Password Enter the current PWD (password), new password and confirm the new password. Press save soft key or to save the new password. INSTRUCTION MANUAL VPS-840P...

  • Page 18: Language

    The default phone interface language is English (both LCD Menu and WEB interface). To change the language via Phone interface Press: Menu→Settings→Basic Settings→Language. Press: Save soft key to save the configuration. To change the language via Web Interface Select: Setting→Preference→Web Language Select the necessary one. INSTRUCTION MANUAL VPS-840P...

  • Page 19: Time And Date

    To press : Menu → Setting → Basic setting → Time & Date → Manual Settings Press or change the right time, or you can input the right time. Press or Save soft key to save the configuration. INSTRUCTION MANUAL VPS-840P...
  • Page 20 Select: Network → Advanced →NTP Server Set IP address NTP server (default: tempus1.gum.gov.pl ). To change the Time Zone and Date Display Format via web interface Select: Setting → Preference →Time Zone Select the necessary one. Press Save to save the configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 21: Screen Saver

    Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo. Press or Save soft key to save the selected configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 22: Ring Tone

    You can adjust the type and volume of the ring tone(8 types). Change the ringing tone via phone interface To press : Press Menu → Setting → Basic Settings → Ring Tone. Press to select the aimed one. Press or Save soft key to save the configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 23: Ring Volume

    Press Save soft key to save the contact. 4.7. Ring volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume Option 1: To press on the idle page INSTRUCTION MANUAL VPS-840P...

  • Page 24: Directory - Edit Contact List

    In the directory, you can add or delete your friends, business partner or anyone others’ phone number so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. To add contacts manually Press: Menu→ DIR→Local Directory INSTRUCTION MANUAL VPS-840P...
  • Page 25 Edit the necessary information as Name, Phone number… Press Save soft key or to add the contacts successfully. To add contacts via WEB interface Click: Directory. Enter the name, number and some other information. Press Add and next Save button. INSTRUCTION MANUAL VPS-840P...
  • Page 26 Press save soft key or to add the contacts successfully. Import/export contact list The phone support export and import file with a list of contacts in both the CSV and XML. File format in XML should look like this: INSTRUCTION MANUAL VPS-840P...

  • Page 27: Call Log

    4.9. Call log The phone stores the call history divided by:  all calls  missed calls  incomin calls  outgoing calls  forwarded calls The maximum capacity of the call log is 100 entries. INSTRUCTION MANUAL VPS-840P...

  • Page 28: Network Configuration

    From WEB interface: Select: Network→Basic→Staic address. You can also get the IP address logging phone to the network using PPPoE protocol. In this case, enter your account name (login) and password you received from your network administrator. INSTRUCTION MANUAL VPS-840P...

  • Page 29: Configuration Pc Port

    VoIP. To properly configure the SIP account as follows:  set VoIP server address  backup SIP server (optional)  username (User ID)  register name (Authenticate ID)  password  account name (on LCD display) INSTRUCTION MANUAL VPS-840P...

  • Page 30: Basic Configuration Voip Account

    After data for your VoIP account login, please contact your service provider or network administrator. 5.2. Advanced Configuration VoIP Account From the web interface you can configure advanced settings for SIP account:  Outband proxy: Proxy SIP sever address provided that the VoIP service requires its settings. INSTRUCTION MANUAL VPS-840P...
  • Page 31  Rejection of the return code: reject code defines a call in the SIP signaling.  Direct interception code: service code interception defined by the administrator of the SIP server.  Interception group code: service code interception in the group defined by the administrator of the SIP server. INSTRUCTION MANUAL VPS-840P...

  • Page 32: Codecs

    Settings on the order of use preferred codecs compress acoustic signals negotiated in the call signaling. Phone suports the following codecs:  G.711a(PCMA)  G.711u(PCMU)  G.729A/B  G.726  G.723  G.722  GSM  iLBC INSTRUCTION MANUAL VPS-840P...

  • Page 33: Basic Call Features

    During the call, you can also change among Headset, Handset or Free-speaker mode. 6.2. End a Call There are three ways to end a call: To end a call by Handset Naciśnij przycisk „Anuluj” lub odłóż słuchawkę. To end a call under Headset Mode INSTRUCTION MANUAL VPS-840P...

  • Page 34: Receive A Call

    To press the Reject soft key to reject the call. Or press to reject the current call. To press Forward to forward to another phone. To press Silence soft key, and then the call will keep silent, no ring tone display. INSTRUCTION MANUAL VPS-840P...

  • Page 35: Redial A Call

    Press Resume soft key or to resume the call on hold. To hold a call during the speaker mode: Press Hold soft key or to hold the current call. Press Resume soft key or to resume the call on hold. INSTRUCTION MANUAL VPS-840P...

  • Page 36: Call Transfer

    To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. To use this function, should at least one line key set as Auto. INSTRUCTION MANUAL VPS-840P...

  • Page 37: Call Conference

    This IP Phone supports up to 5-way conference. To set Conference Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference: 1. A press line 2 key, the call is placed on hold. INSTRUCTION MANUAL VPS-840P...
  • Page 38 11 E answering the call. 12 A press the Conference soft key or , then A, B, C, D and E are now the 5- way conference is built. 13 A end the call, the conference is finished. INSTRUCTION MANUAL VPS-840P...

  • Page 39: Call Forward

    With this feature, the incoming calls are immediately forwarded if the phone is busy. Press: Menu →Features → Call forward →Busy forward. Press or press info soft key to select the enable choice. Enter the forward to number and on code (optional), off code (optional). INSTRUCTION MANUAL VPS-840P...
  • Page 40 Click on for the Always/Busy/No Answer. Fill the Forward to Number. Click SaveSet to save the configuration Forward an incoming call during the ringing. When the phone is ringing, press Forward soft key. Enter the forward number. INSTRUCTION MANUAL VPS-840P...

  • Page 41: Call Return - Redial

    Select the desired Line or Memory key and select Call Return in the Type. Click the SaveSet to save the configuration. 6.11. Anonymous Call Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. INSTRUCTION MANUAL VPS-840P...

  • Page 42: Call Mute

    When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone). Press the mute key , then the mute key glows green, and the LCD display Mute Icon. INSTRUCTION MANUAL VPS-840P...

  • Page 43: Do Not Disturb Dnd

    Save soft key to save the configuration 6.15. No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number. INSTRUCTION MANUAL VPS-840P...

  • Page 44: Hot Line

    Press or Save soft key to save the configuration. To configure Hotline auto dial via Web Interface Select: Setting → Features. Fill the number in the Hotline Number and Hotline Time-out. Click SaveSet to save the configuration. INSTRUCTION MANUAL VPS-840P...
  • Page 45 Delete the number and save the configuration, and then now the Hotline auto dial is cancelled. INSTRUCTION MANUAL VPS-840P...

  • Page 46: Advanced Features

    This phone supports Voicemail MWI, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone. To configure the voice mail message feature via phone Press: Menu→Messages→Voice Mail→Set Voice Mail. INSTRUCTION MANUAL VPS-840P...

  • Page 47: Intercom

    To configure Intercom feature via Web Interface Select: Function keys → Line or Memory key. Select the wanted Line or Memory key. Enter the desired phone number in the Value field. Select the Account ID Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 48: Speed Dial

    To configure Speed Dial feature via Web Interface From WEB interface select: Function keys → Line or Memory key. Select the wanted Line or Memory key and set as Speed Dial. Enter the desired phone number in the Value field. Select the Account ID. INSTRUCTION MANUAL VPS-840P...

  • Page 49: Direct Pickup

    To configure the Pick up via WEB interface From WEB interface select: Function Keys → Line Key1→Key1. Select the wanted Line or Memory key. Enter pickup code and followed the desired group numer. Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 50: Blf(Busy Lamp Field)

    Select the desired Line or Memory key and select BLF in the Type. Enter the monitored phone number in the Value field. Select the Account ID. Filled the Pickup code. Click the SaveSet to save the configuration and then restart. INSTRUCTION MANUAL VPS-840P...

  • Page 51: Shared Line

    From WEB interface select: Function keys → Line Key or Memory key. Select the desired Line or Memory key and select Shared Line in the Type. Enter the Value. Enter the Label. Select the Account ID Click the SaveSet to save the configuration and then restart. INSTRUCTION MANUAL VPS-840P...

  • Page 52: Call Park

    Select the desired Line or Memory key and select Direct Pickup in the Type. Click the SaveSet to save the configuration. 7.10. Paging With this feature, you can call a phone directly. To configure the paging via phone interface INSTRUCTION MANUAL VPS-840P...

  • Page 53: Dtmf

    To configure the DTMF via Web interface Click Function keys → Line or Memory key. Select the desired Line or Memory key and select DTMF in the Type. Fill the value. Click the SaveSet to save the configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 54: Prefix

    This feature allows us to send useful information from the phone to the server and vice versa in order to initiate certain actions on the phone. This gives us the opportunity to observe phone status or sending such requests:  login / logout phone INSTRUCTION MANUAL VPS-840P...

  • Page 55: Sms

    Lock & Answer Press Save or OK key to save the configuration. To disable Keypad Lock via Phone Press: Menu→Settings→Advanced Setting→Phone Setting→Lock. Press: Info or Switch to change choose Off. Press Save or OK key to save the configuration. INSTRUCTION MANUAL VPS-840P...

  • Page 56: Setting Led Status

    Phone let us configure behavior LED status:  Power  Ringing  Missed call  Voice message 7.17. Dial plan Dial plan is a set of the rules to select some prefixes based on digits. Phone suport the following digits: 1,2,3,4,5,6,7,8,9,0,*,#. INSTRUCTION MANUAL VPS-840P...

  • Page 57: Encrypted Call Handling - Tls/Srtp

    When user dial 99, can hear dial tone again, user continue dial, dial tone will stop. 7.18. Encrypted call handling - TLS/SRTP The phone suport encrypted call based on TLS and SRTP protocols. To onfigure TLS and SRTP via WEB interface Selcet: Account→Basic→SIP Transport→ TLS for encryption signaling. INSTRUCTION MANUAL VPS-840P...

  • Page 58: Vlan And Qos Service

    Phone support 802.1Q protocol for VLAN and QoS. This gives us the opportunity to work with virtual network(VLAN) and set priority for voice packets. To configure VLAN/Qos via WEB interface: Selcet: Network→Advanced→QoS set Set proper VLAN ID and QoS priority. This information should specify the network administrator. INSTRUCTION MANUAL VPS-840P...

  • Page 59: Additional Tools

    After finish getting network packets select Stop and Export to download log file. Getting system log from the WEB interface: Selcet: Management→Configuration→System log Set proper the log level from the drop-down list(DEBUG, INFO, WARNING, ERROR) and next Download to get log file. INSTRUCTION MANUAL VPS-840P...

  • Page 60: Management - Upgrade

    Press: Menu→Setting→ Advanced Setting( default password: admin)→Phone Setting→Factory Reset Press OK soft key in the warning page. To set Factory Reset via web interface Select: Management → Upgrade→ Reset To Factory. 8.3. Software update The software update can be done in several ways: INSTRUCTION MANUAL VPS-840P...

  • Page 61: Download/Restore Configuration

    Then enter the address of the TFTP/HTTP/HTTPS and server access path. After this reset the phone. 8.4. Download/restore configuration This functionality allows you to import or export the current configuration of the phone in two formats:  as a BIN(binary) file INSTRUCTION MANUAL VPS-840P...

  • Page 62: Autoprovisioning Http/Https

     manually by entering the phone configuration path access to the server To configure automated method via WEB interface: Selcet: Management →Auto Provision→PnP Active Select: Yes. To configure manula method via WEB interface: Select: Management →Auto Provision→Configure Server Path INSTRUCTION MANUAL VPS-840P...

  • Page 63: Troubleshooting

    Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Otherwise, contact your system administrator. INSTRUCTION MANUAL VPS-840P...

  • Page 64: Annex

    SIPv2, SDP(RFC 2327), RTP (RFC 1889,1890), RTCP VoIP PROTOCOL VOICE CODECS G.711A/u law, G.729A/B, G.722, G.726-32, G.723.1, GSM FR DTMF RFC(2833), SIP INFO, IN-BAND BLF/BLA 12 Keys(multipage mode) AUTO-PROVISION TFTP/HTTP/HTTPS SECURITY HTTPS, TLS, SRTP, VLAN QoS(802.1pq) VLAN QoS(802.1Q), ToS, DiffServ INSTRUCTION MANUAL VPS-840P...

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