Philips GC6360 User Manual page 12

EnGlish
1
troubleshooting
This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, please contact
the Philips Customer Care Centre in your country.
Problem
The appliance
does not become
hot.
Smoke comes
out of my new
iron when I
switch it on.
The iron does
not produce any
steam.
Water droplets
come out of the
soleplate.
Cause
There is a connection problem.
The steam tank is not switched on.
The selected temperature is too low.
The iron has not been switched on.
Some parts of the appliance have been
lightly greased in the factory and may
initially give off some smoke when heated.
The steam tank and/or the iron may not
be switched on.
There is not enough water in the water
tank.
The steam tank has not heated up
sufficiently.
The selected ironing temperature is too
low for steam ironing.
When the iron has been set to a very
high temperature, the steam produced is
dry and hardly visible. It will be even less
visible when the ambient temperature is
relatively high and it will be entirely
invisible when the temperature has been
set to MAX.
The temperature dial may be set to a
temperature that is too low for steam
ironing.
You may not have switched on the iron.
You may have placed the steam tank on
an unstable and/or uneven surface.
Solution
Check the mains cord, the plug
and the wall socket.
Make sure the steam tank switch
is set to 'on'.
Select a higher temperature.
Make sure the iron switch is set
to 'on'.
This phenomenon is perfectly
normal and will cease after a
short while.
Set both the iron switch and the
steam tank switch to 'on'.
Fill the water tank (see chapter
'Preparing for use').
Wait for 6 to 8 minutes for the
steam tank to heat up.
Select a temperature of 2 or
higher.
Set the iron to a lower
temperature, e.g. 2, to check if
the iron is actually producing
steam.
Select an ironing temperature
that is suitable for steam ironing
(temperature settings 2 to
MAX).
Set the iron switch to 'on' and
wait until the iron is hot.
Place the steam tank on a stable
and even surface.