Preparing to Call Technical Support
If you cannot solve a problem using the tips in this guide or the
HP Support Forum, you may need to call technical support.
Contact your local HP authorized dealer, reseller, or service
provider for the technical support number in your area.
To receive the fastest possible solution when you call, have the
The Headphones and your Bluetooth device
Serial numbers for both devices
Purchase date on your invoice
Conditions under which the problem occurred
Error messages that might have appeared
Hardware configuration information
Hardware and software you are using
HP iPAQ Bluetooth Stereo Headphones User's Guide