Preparing To Call Technical Support - HP Bluetooth Stereo Headphones User Manual

Preparing to Call Technical Support

If you cannot solve a problem using the tips in this guide or the
HP Support Forum, you may need to call technical support.
Contact your local HP authorized dealer, reseller, or service
provider for the technical support number in your area.
To receive the fastest possible solution when you call, have the
following available:
■
The Headphones and your Bluetooth device
■
Serial numbers for both devices
■
Purchase date on your invoice
■
Conditions under which the problem occurred
■
Error messages that might have appeared
■
Hardware configuration information
■
Hardware and software you are using
HP iPAQ Bluetooth Stereo Headphones User's Guide 11