GPO Display NEX Series User Manual

GPO Display NEX Series User Manual

Video wall

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NEX-Series
Video wall
NEX-Series Video Wall
User Guide
V1.0
www.gpodisplay.com
NEX-series Video wall
Before operating the unit, please read this manual thoroughly, and retain it for future reference

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Summary of Contents for GPO Display NEX Series

  • Page 1 NEX-Series Video wall NEX-Series Video Wall User Guide V1.0 www.gpodisplay.com NEX-series Video wall Before operating the unit, please read this manual thoroughly, and retain it for future reference...
  • Page 2: Table Of Contents

    NEX-Series Video wall Table of Contents ----- 3 Important Safety Instructions ----- 4 Instructions ----- 5 Handling Precautions ----- 6 Installation Precautions ----- 8 Setup for Operation ----- 11 Mechanical Layout ----- 12 Cabling Setup ----- 15 Configuration of Video Wall Displays ----- 20 Remote Control / OSD Menu ----- 31...
  • Page 3: Important Safety Instructions

    NEX-Series Video wall Important Safety Instructions To reduce the risk of fire or electric shock, do not expose this appliance to rain or other forms of moisture. CAUTION RISK OF ELECTRIC SHOCK Indoor Use Only DO NOT OPEN Display must not be exposed to liquids via dripping or splashing. Please do not place liquid –filled items such as vases near the display.
  • Page 4: Instructions

    Video wall Instructions Thank you for purchasing a GPO Display NEX-Series Video Wall This manual describes how to use the product and provides safety guidelines and best practices. Please read the manual carefully before installing or using the product. After reading this manual, please retain for future reference. If you have any questions or a problem occurs, please contact either the company you purchased this product from or an authorized service center.
  • Page 5: Handling Precautions

    Handling Precautions To ensure safety, please read this manual carefully before installation and follow the instructions herein. Store this installation guide in a secure place for future reference. • The video wall must be installed on a flat and level surface which is strong enough to bear its weight. •...
  • Page 6: Installation Precautions

    NEX-Series Video wall Installation Precautions How to carry the product  At least two people are required to carry the display. When carrying the product upright, please hold the handles on the rear as well as the bottom of the display simultaneously for stability. When carrying the product with the panel positioned upwards as shown below, please hold as shown in the diagram.
  • Page 7  Please ensure alignment on the Z-axis for a level plane across adjacent panels (as shown in the diagram to the right). If precautions are not heeded, GPO Display will not accept responsibility for any failure or damage resulting from such installation errors.
  • Page 8: Setup For Operation

    NEX-Series Video wall Setup for Operation Remove Protective Pads Before Installation Make sure that the protection pads are carefully and slowly removed from each corner before installing the product. Peel back gently from the corner as shown to the right. Note: Only for Extreme Narrow Bezel, or Razor Narrow bezel models (under 2mm combined bezel gap) To Install in Portrait Orientation...
  • Page 9 Set Up for Operation GPO Display’s video wall displays have a built-in video wall processor that allows for virtually any matrix size of LCD video wall. In this manual, instructions for a 2x2 configuration will be used as an example.
  • Page 10  Apple computers may require an adapter to connect to this monitor. Call or visit their web site for more information, or consult with GPO Display.  Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen ...
  • Page 11: Mechanical Layout

    NEX-Series Video wall Mechanical Layout IN/OUT Connectivity HDMI 1 Input • HDMI Input – up to 3840x2160 @60Hz HDMI 2 Input • HDMI Input – up to 3840x2160 @60Hz HDMI 3 Input • HDMI Input – up to 3840x2160 @60Hz DP 1 Input •...
  • Page 12: Cabling Setup

    Cabling Set up Daisy-Chaining Monitors DP or DP IN or HDMI HDMI IN RS232 Videowall Set 1 Videowall Set 2 Videowall Set 3 Videowall Set 4 Set ID Set ID Set ID DP Out DP Out DP IN DP IN DP IN DP Out Set ID...
  • Page 13 Cabling Set up Connect RS-232 Cables* *See pg.43-44 for network control setup instructions. 1. While mounting display, insert any cables used for Power, video inputs or outputs into the set. 2. Prior to insertion of the next set into neighboring Wall Unit, insert cables (including RS-232) from the outputs of the first set into the inputs of the second set.
  • Page 14 Cabling Setup Connect Video Cables 1. Immediately prior to mounting display, insert any cables used for Power, inputs or outputs into the set. 2. Prior to insertion of the next set into neighboring mount, insert cables from the outputs of the first set into the inputs of the second set. 3.
  • Page 15: Configuration Of Video Wall Displays

    3. The Horizontal Set Count is the number of rows and Vertical Set Count is number of columns in this configuration. 4. The input image should can rotated clockwise 90°. *GPO Display provides both landscape and portrait wall mount systems separately. Before ordering, please verify which orientation is compatible with your system.
  • Page 16 Configuration of Video Wall Displays Configuration of units for video wall display 1. Make sure the main power switch on each display is ON (The main power switch is located on the back of the display where the power cord connects) 2.
  • Page 17 Configuration of Video Wall Displays * Display Sequence Set the panels to display the contents (1-99) 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Video Wall" menu and press the [Enter] button. 4.
  • Page 18 Configuration of Video Wall Displays * V Set count Assign Vertical Set Count Example: Horizontal set count value below is 3 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Video Wall" menu and press the [Enter] button.
  • Page 19 Configuration of Video Wall Displays * V Edge Adjust Vertical Edge Adjust: Multi Vision vertical Gap setting (0 ~ 70) 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Video Wall" menu and press the [Enter] button. 3.
  • Page 20: Remote Control / Osd Menu

    NEX-Series Video wall Remote Control 1. SOURCE : Selects Input Source 2. POWER : Turns the LCD Display On and Off 3. UP : Controls the UP cursor in the menu 4. LEFT : Controls the LEFT cursor in the menu 5.
  • Page 21 MENU OVERVIEW Most menus consist of three levels to set up the options, but some require greater depth for the variety of settings. If you press the MENU button, up to the third level of the menu system will appear on the monitor screen. The fourth level can be displayed by pressing the OK button ...
  • Page 22 Luminance > Dim Control 1. Press the [MENU] button. 2. Press the [Enter] button to move to "Dim Control" and press the [Enter] button. 3. Dim Control Setting: On - Off 3-1 Press ▲ / ▼ button to go to "Auto Dimming". 3-2 Press ◀...
  • Page 23 Luminance > Main SR ( Sharpness ) 1. Press the [MENU] button. 2. Press the [Enter] button to move to the "Luminance" menu. 3. Press the ▲ / ▼ button to move to "Main SR" and press the [Enter] button. 4.
  • Page 24 OSD Settings 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "OSD Settings" menu and press the [Enter] button. 3. Press the ▲ / ▼ button to move to the desired menu and press the [Enter] button. 4.
  • Page 25 Setup > Mute(N/A for Videowall) 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Setup" menu and press the [Enter] button. 3. Press the ▲ / ▼ button to move to "Mute" and press the [Enter] button.
  • Page 26 Setup > Reset 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Setup" menu and press the [Enter] button. 3. Press the ▲ / ▼ button to move to "Reset" and press the [Enter] button. 4.
  • Page 27 Multi-vision (Optional) Videowall Daisy-chain Function Display Sequence 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Video Wall" menu and press the [Enter] button. 3. Press the ▲ / ▼ button to move to "Display Sequence" and press the [Enter] button. 4.
  • Page 28 Multi-vision (Optional) Videowall Daisy-chain Function V Set Count ex) In the right figure, V Set Count: 3 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Video Wall" menu and press the [Enter] button. 3.
  • Page 29 Multi-vision (Optional) Videowall Daisy-chain Function V edge Adjust 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Video Wall" menu and press the [Enter] button. 3. Press the ▼ / ▲ button to move to "V Edge Adjust", and then press the [Enter] button.
  • Page 30 Multi-vision (Optional) Videowall Daisy-chain Function Miscellaneous > Master Mode 1. Press the [MENU] button. 2. Press the ▲ / ▼ button to move to the "Miscellaneous" menu and press the [Enter] button. 3. Press the ▲ / ▼ button to move to "Master Mode" and press the [Enter] button.
  • Page 31: Troubleshooting

    NEX-Series Video wall Troubleshooting No image is displayed Problem Action Is the product power cord connected? Check if the power cord is correctly plugged into the power outlet. The signal from the PC (graphics card) is out of the vertical or horizontal frequency Does the “Invalid Format”...
  • Page 32 NEX-Series Video wall Troubleshooting Screen color is abnormal Problem Action Screen has poor color depth Set the number of colors to more than 24 bits (true color). Select Control Panel (16 colors). - Display - Settings - Color Table menu in Windows. Screen color is unstable or Check the connection status of the signal cable.
  • Page 33: Specifications

    NEX-Series Video wall Specifications Input/Output Port Description Items Specifications H Frequency Range : 20 ~ 82kHz V Frequency Range : 55 ~ 75kHz HDMI 1 Maximum resolution : 3840x2160@60Hz Maximum pixel rate : 594 MHz H Frequency Range : 20 ~ 82kHz V Frequency Range : 55 ~ 75kHz HDMI 2 Maximum resolution : 3840x2160@60Hz...
  • Page 34 NEX-Series Video wall Specifications Timing Modes Resolution H Frequency (Khz) Pixel Clock( Mhz) 640x480@60Hz 31.5 25.1 640x480@75Hz 37.5 31.5 800x600@56Hz 35.1 36.0 800x600@60Hz 37.9 40.0 800x600@75Hz 46.9 49.5 1024x768@60Hz 48.4 65.0 1024x768@70Hz 56.5 75.0 1024x768@75Hz 78.75 1152x864@75Hz 67.5 108.0 1280x960@60Hz 108.0 1280x1024@60Hz 108.0...
  • Page 35 NEX-Series Video wall SICP User Manual [NEX series Videowall] www.gpodisplay.com NEX-series Video wall Before operating the unit, please read this manual thoroughly, and retain it for future reference...
  • Page 36: Sicp Program

    NEX-Series Video wall SICP program *NOTE: For IP control/network configuration info, see p.g. 9-10.  SICP (Serial Interface Communication Protocol) This document defines all the command and messages exchanged between the Master (a PC or the other controller) and the Slave (the displays). It also describes the ways to send or read the commands or the messages.
  • Page 37 NEX-Series Video wall SICP program Introduction This manual booklet describes how to manage and utilize the product (Video Wall set) through remote control via RS232 protocol. This will introduce SICP V5.20 (Software that enables you to control the Video Wall via serial) and various applications will be possible with this software. As per different way of customizing, the functions and specifications of each product may vary.
  • Page 38 NEX-Series Video wall SICP program Running SICP V5.20 and Structure Go to “Start” Menu -> Programs -> SICP V5.20 to run the program. 1. Panel Configuration : Indicates the information such as display configuration, source, Set ID and sequence number. 2.
  • Page 39 NEX-Series Video wall SICP program Connect & Disconnect - Users can connect RS-232 input and control from your PC using an RS232 Cable. - Select the Port into which PC is connected (refer to #6 in the image on previous page) and click “connect”...
  • Page 40 (top) and select “Setting Mode” - Hot key: Ctrl+F2. - Click “OK” - Adjust color values (0~255). The color will be optimized during production & Quality Assurance. Adjusting color values is not recommended without prior consultation with GPO Display. www.gpodisplay.com NEX-series Video wall...
  • Page 41 NEX-Series Video wall SICP program 4) Edge Setting - Users can access “Edge Setting” only after entering Supervisor Mode. In order to enter Supervisor mode, go to “Control Mode” in the tool bar (top) and select “Setting Mode” - Hot key: Ctrl+F3. - Click “OK”...
  • Page 42 NEX-Series Video wall SICP program - H-Set Count (Horizontal Set Count): Number of displays in array horizontally (counting left-to-right) E.g. Diagram of array on previous page shows H-Set Count of “3” V-Set Count (Vertical Set Count): ): Number of displays in array vertically (counting top-to-bottom) E.g.
  • Page 43: Network Tcp/Ip Control Setup

    NEX-Series Video wall Network Config Tool NEX-series displays have an RJ45 input and TCP/IP control option. Follow the instructions below to load the NetworkConfigTool necessary for network control. The commands listed in the serial commands list still apply when controlling via IP. Installation and setup of the Network Config Tool is necessary for the use of NEX-series displays’...
  • Page 44 NEX-Series Video wall Network Config Tool 2. Running NetworkConfigTool and Structure Open NetworkConfig Tool application and you will see the window below: 1. Search Device: Search for connected Network devices button. (Search after about 10 seconds when the product is turned on or the setting has been changed) 2.

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