HP Photosmart 215 User Manual page 56

Problem
I get a Still Images
Service Error
message when I
plug in my camera.
I can't delete a
photo.
My photo turned
out blurry.
54
Possible Cause
The drivers and
software are not
properly installed.
There is an operating
systems error.
The photo is locked.
The subject moved
while you were taking
the photo.
You moved the camera
while you were taking
the photo.
Your subject was too
close to the camera
lens.
Solution
Disconnect the camera from the computer. Uninstall
and reinstall the software. Reconnect the camera
Click OK or Cancel in the error message and
reconnect the USB cable. If you still get the message
after reconnecting two times, restart your computer
Unlock the photo.
For sharp focus, if possible, ask the subject to stay still.
Hold the camera steady as you press the shutter
button.
The camera's Auto Focus range is 2 feet (60cm) from
the front of the lens to infinity. For a clear, sharp image,
make sure your subject is not closer than 2 feet (60cm)
or use the Macro mode.
hp photosmart 215 digital camera user's guide