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VPN 3002 Hardware Client Manager Errors
Table A-2
Problem
You entered an
invalid administrator
login-name and
password
combination
The Manager session
has been idle longer
than the configured
timeout interval.
(The default timeout
interval is 600
seconds, which
equals 10 minutes).
Manager Logs Out
The Manager unexpectedly logs out.
Table A-3
Problem
You clicked on the Refresh or
Reload button on the browser
navigation toolbar, and the
Manager logged out. The main
login screen displays.
VPN 3002 Hardware Client Reference
A-6
Invalid Login or Session Timeout Screen
Possible Cause
•
Typing error.
Invalid (unrecognized)
•
login name or password.
•
No activity has occurred
for (interval) seconds. The
Manager resets the
inactivity time only when
you click on an action
button such as Apply,
Add, or Cancel, or a link
on a screen that invokes a
different screen. Entering
values or setting
parameters on a given
screen does not reset the
timer.
•
The timeout interval is set
too low for normal use.
Browser Refresh or Reload Button Logs Out the Manager.
Possible Cause
To protect access security, clicking
on Refresh or Reload on the browser
toolbar automatically logs out the
Manager session.
Appendix A
Troubleshooting and System Errors
Solution
•
Reenter the login name and
password, and click on Login.
•
Use a valid login name and password.
•
Verify your typing before clicking on
Login.
On the Administration | Access Rights |
Access Settings screen, change the
Session Timeout interval to a larger value
and click on Apply.
Solution
Do not use the browser
navigation toolbar buttons
with the VPN 3002 Hardware
Client Manager.
Use only the Manager Refresh
button where it appears on a
screen.
We recommend that you hide
the browser navigation toolbar
to prevent mistakes.
OL-1893-01
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