HP Vectra VE6 8 Supplementary Manual

Hp vectra ve6 8: supplementary guide
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Familiarization Guide
HP Vectra VE PC
HP Vectra VE
6/xxx Series 8 PC
HP Vectra VE MT PC
This guide is for experienced technicians who have
already completed the HP Vectra PC family training
course. It is a self-paced training guide designed to train
you to repair the PC. It contains information specific only
to the repair of these PCs. For information on the
installation of accessories, see the User's Guide (supplied
with the PC) and the Upgrade and Maintenance Guide
(available from HP's Support Web site at
http://www.hp.com/go/vectrasupport).

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Summary of Contents for HP Vectra VE6 8

  • Page 1 HP Vectra VE MT PC This guide is for experienced technicians who have already completed the HP Vectra PC family training course. It is a self-paced training guide designed to train you to repair the PC. It contains information specific only to the repair of these PCs.
  • Page 2 Hewlett-Packard Company. Windows® is a U.S. registered trademark of the Microsoft Corporation. Pentium® is a U.S. registered trademark of the Intel Corporation. Hewlett-Packard France Corporate Desktop Computing Division 38053 Grenoble Cedex 9 France 1998 Hewlett-Packard Company...
  • Page 3: Table Of Contents

    Desktop Models Package ........6...
  • Page 4 Flashing the Latest Version of the System BIOS ....Accessing the HP Setup Program ......
  • Page 5: Electrostatic Discharge Warning

    Electrostatic Discharge Warning Electrostatic Discharge (ESD) can damage processors, memory, disks, accessory boards and other components. When installing or replacing a component: 1 Do not take the new component out of its ESD package before connecting your wrist strap and ESD mat to a suitably earthed (grounded) point. 2 Do not forget to use the ESD package provided with the new part to return the old part.
  • Page 6: Care Of Hard Disk Drives

    Care of Hard Disk Drives Care of Hard Disk Drives HP hard disk drives are delicate and are very sensitive to shocks or vibration. When installing a hard disk accessory, be careful not to drop or knock the drive. Any shock may damage the drive and prevent it from functioning correctly.
  • Page 7: Vectra Product Hardware Comparison

    Vectra Product Hardware Comparison The main feature differences between the two products are shown in bold. Component HP Vectra VE 7/xxx PC Microprocessor Intel Celeron for Slot 1, 266 or 300 MHz, 32 KB of level-1 cache memory, 0 KB of level-2 cache memory...
  • Page 8 Vectra Product Hardware Comparison Component HP Vectra VE 7/xxx PC Sound Card SoundBlaster Pro-compatible (Aztech) (selected models) LAN board 3Com 905B-TX (bundled models) or Intel 10/100Base-T (CAP models) LAN board (selected with WOL (Wake On LAN) capability, including Remote Power On/Remote Wake Up...
  • Page 9: Where To Find Information

    Actions on alerts. HP TopTools 3.0 hardware diagnostics program can generate alerts and DMTF-standard support tickets. Remote power on/off. The HP Vectra VE can be remotely powered on/off. Where to find information For more information, refer to the Hewlett-Packard MIS Kit for this product,...
  • Page 10: Desktop Models Package

    Desktop Models Package Desktop Models Package Front view Hard disk activity light Front view with cover removed AGP slot Refer to page 8 for more information about the system board Four PCI slots One ISA slot One ISA/PCI combination slot...
  • Page 11: Minitower Package

    Minitower Package Front view with cover removed Same system board as desktop models Rear view Voltage Selection Switch Minitower Package Keyboard (left connector) Mouse (right connector) 2 USB Connectors 2 Serial Connectors Parallel Connector...
  • Page 12: System Board

    System Board System Board All desktop and minitower models are supplied with a Matrox Productiva M100 AGP graphics card, and do not have an integrated graphics controller installed on the system board. USB (2X) 2 Serial connectors (beneath parallel connector)
  • Page 13: System Board Switches

    System Board Switches Switch 1 Switch 1 - 4 Processor speed, see next table CMOS: Off = normal (default) On = clear CMOS and reload default values in Setup Password: Off = enabled (default) On = disabled / clear User and Administrator passwords Processor Frequency Switch 1 100 MHz Local...
  • Page 14: Removing And Replacing The Cover

    Always replace the cover before switching on the PC again. Desktop Models Removing the Cover 1 Switch off the display and the PC. 2 Disconnect all power cords and any telecommunications cables.
  • Page 15: Minitower Models

    3 Tighten the three thumb screws at the back of the PC. 4 Reconnect all cables and power cords. Minitower Models Removing the Cover 1 Switch off the display and PC. 2 Disconnect all power cords and any telecommunications cables. 3 Unscrew the three thumb screws at the back of the PC.
  • Page 16 Removing and Replacing the Cover Replacing the Cover 1 Make sure that all internal cables are properly connected and safely routed. 2 Lower the cover onto the PC chassis and slide it into position. Make sure that the two guides at the bottom of the cover slide into the two rails at the base of the chassis, and that the guides at the front of the cover slide into the rails at the front of the chassis.
  • Page 17: Removing The Hard Disk And Floppy Disk Tray(S)

    Removing the Hard Disk and Floppy Disk Tray(s) Desktop Models Removing the Hard Disk 1 Remove the computer’s cover. and Floppy Disk Tray 2 Disconnect the power and data cables from the rear of the floppy disk drive and the hard disk drive(s).
  • Page 18 Removing the Hard Disk and Floppy Disk Tray(s) 5 Place the tray on a table/desk top. Removing the Floppy 1 Remove the computer’s cover. Disk Tray 2 Remove the hard disk tray (see above). 3 Remove the data and power cables from the rear of the floppy disk drive. 4 Push the retaining clip upwards.
  • Page 19: Removing The Front Bezel

    Removing the Front Bezel Desktop Models 1 Remove the computer’s cover. 2 Disconnect the power and data cables from the rear of the floppy disk drive and hard disk drive(s). 3 Remove the two retaining screws from the floppy disk/hard disk drive tray, and then carefully lift the tray from the PC.
  • Page 20: Removing And Replacing The Airflow Guide

    Removing and Replacing the Airflow Guide Removing and Replacing the Airflow Guide Desktop Models Removing the Airflow 1 Remove the screw that connects the airflow guide to the video card. Guide 2 Slide the airflow guide away from the power supply unit and, at the same time, lift the airflow guide clear of the video card.
  • Page 21: Removing The Power Supply Unit

    Removing the Power Supply Unit Removing the Power Supply Unit Desktop Models 1 Remove the PC’s cover. 2 Remove the four screws at the back of the power supply unit. 3 Remove the screw at the side of the PC.
  • Page 22: Minitower Models

    Removing the Power Supply Unit Minitower Models 1 Disconnect the PC’s power supply cord and any connection to a telecommunications network. 2 Remove the PC’s cover. 3 While supporting the power supply unit with one hand, remove its retaining screw and unclip the unit from the top of the PC chassis. 4 Gently place the power supply unit next to the PC.
  • Page 23: Removing And Replacing The System Board

    Removing and Replacing the System Board Before Replacing the If there is a problem with the PC and you think it may be due to the system board, then before replacing the board with a new one, carry out the System Board following checks: •...
  • Page 24: New Features

    New Features New Features Multi Boot With the Multi Boot feature, the order in which your PC will boot from a device is no longer determined by the physical connection of the device to the cable. You can connect IDE devices to the Ultra ATA cable in any order and then select the boot order for all bootable drives (including floppy drive, CD-ROM drive, and SCSI drives) with the BIOS Setup program.
  • Page 25 Note that USB is not supported by all operating systems. Wake On LAN Connector The HP Vectra VE comes with preinstalled LAN card drivers for many of the latest LAN cards from industry-leading companies such as 3Com and Intel. This helps users get their LAN up and running fast, and provides trouble- free management in a multivendor environment.
  • Page 26: Support Features

    The System ROM can be updated with the latest BIOS firmware. This can be downloaded from HP’s World Wide Web site: http://www.hp.com/go/vectrasupport/ To download a BIOS upgrade, connect to the HP Web site and follow the on- screen instructions to download the flash utility programs and the BIOS file HT0x0x.ROM Do not switch off the computer until the system BIOS update procedure has completed, successfully or not.
  • Page 27 Error Codes After the BIOS update is complete, the BIOS update utility returns an error code for the operating system to display. The error codes are: BIOS Update Crisis Recovery Procedure If you attempt to update (flash) the BIOS in the PC and the update fails, perhaps due to a bad ROM image or a power failure during the update process, the PC will be left with a corrupted BIOS.
  • Page 28: Accessing The Hp Setup Program

    Support Features Accessing the HP Setup Program The diagram below shows how you can access the HP Setup program when the PC is powered-on and the ‘splash screen’ appears: Splash screen Vectra Setup program Use the Setup program to configure the PC, change passwords, and set hard- ware security options.
  • Page 29: Complete The Questionnaire To Check Your Understanding

    5 What type of BIOS is in the Vectra VE series 8? a A non-modified Phoenix BIOS. b An AMI BIOS with full DMI 2.0 support and all HP extensions. c A standard AMI BIOS with DMI 2.0 support. d It doesn’t matter, you can use any of the above.
  • Page 30 9 The client needs to reinstall the preloaded software. Which of the following options are possible? a The client should download all the preloaded software from the HP Web site. b The client should call HP support to obtain the preloaded software.
  • Page 31: Answers And Explanations

    Replacing the current processor by a faster processor (if available). c Installing more main memory modules. HP does not support the replacement of a processor by a faster one, unless it is an official overdrive processor for the original processor, even when models exist that use the faster processor.
  • Page 32 The client should use the CD-ROM that came with the PC to return the PC to its original configuration. The client should also check the HP Web site for the latest drivers, BIOS and documentation.
  • Page 34 Part Number D6548-90901...

This manual is also suitable for:

Vectra ve 6/xxx - 8Vectra ve 6/xxx series

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