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English
Troubleshooting
Shaver
Problem
The appliance
does not work
when I press the
on/off button.
The appliance
does not shave as
well as it used
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Possible cause
The appliance is
still placed on the
wireless Qi charging
pad.
The rechargeable
battery is empty.
The travel lock is
activated.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
The shaving heads
are damaged or
to.
worn.
Hairs or dirt obstruct
the shaving heads.
Solution
Remove the appliance
from the wireless Qi
charging pad and press
the on/off button to
switch on the appliance.
Recharge the battery
(see 'Charging').
Press the on/off
button for 3 seconds to
deactivate the travel lock.
Clean the shaving heads
thoroughly or replace
them.
Replace the
shaving heads (see
'Replacement').
Clean the shaving heads
in the regular way or
clean them thoroughly.
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