Returning Merchandise For Service - TYAN Tsunami S1846S User Manual

Chapter 1
Introduction
Help resources:
1. See FAQ and beep codes sections of this manual.
2. See Tyan web site for FAQ, bulletins, driver updates, etc.
3. Contact your dealer or distributor for help BEFORE calling Tyan.
4. Email Tyan tech support:
5. Call Tyan tech support:

Returning Merchandise for Service

During the warranty period, contact your distributor or system vendor FIRST
for any product problems. This warranty only covers normal customer use and
does not cover damages incurred during shipping or failure due to the
alteration, misuse, abuse, or improper maintenance of products.
For Resellers Only:
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You can obtain service by calling
the manufacturer for a Return Merchandise Authorization (RMA) number. The
RMA number should be prominently displayed on the outside of the shipping
carton and the package should be mailed prepaid, or hand-carried to the
manufacturer. TYAN will pay to have the board shipped back to you.
http://www.tyan.com
techsupport@tyan.com
510-440-8808
8
http://www.tyan.com