How to Run an Advanced System Test
To perform an advanced test:
1 Select the tests you want to run. To do this, highlight each test using the keyboard
2 If you want to run the tests once, press
NOTE
Some tests cannot run in loop mode – these are indicated on the screen.
To Stop a Test or
You can press
Exit Loop Testing
Note that some test sequences are critical and must be completed before they can be
stopped. If you press
stopped.
Test Result: PASSED
Once the test is finished, the test results screen appears.
At this stage you can:
•
•
•
•
Test Result: WARNING or FAILED
Important Recommendation
Since e-Diagtools displays only one error at a time whereas the Support Ticket will list
all errors, it is recommended that:
1 You consult the Support Ticket to see the full list of errors. It may help you determine
2 After fixing the problem detected by the hardware diagnostics, run e-Diagtools again.
arrow keys then press the
or several tests.
Some tests may not be available for your HP computer. These will appear in grey.
If you want to run the tests repeatedly in a loop, press
hardware problem occurs intermittently.
to stop the current test or to exit loop testing.
Esc
Esc
If applicable, follow the onscreen recommendations.
Press
to do further advanced tests.
F2
Press
to exit e-Diagtools.
F3
Press
to go to the Support Ticket screen.
F4
the source of the error more easily.
key or the keyboard space bar. You can select one
Enter
.
F2
, you may have to wait several moments before testing is
5 Advanced System Tests
How to Run an Advanced System Test
. This is very useful if the
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