Trouble Shooting - THERAGUN Halo User Manual

Document Name User manual
Model Theragun halo
Note:
This product is for personal use only.Only clean with a moist washcloth wipe the
device . Don't put the device in water .
Do not touch any corrosive solution, otherwise it will damage the appearance and
function.
- Storage the device in a cool and dry place (Temperature: -10° C ~ 50° C
Relative humidity: 10~95% RH) .
The device can work normally immediately after it is taken from the highest or
lowest storage environment.

5.1 Trouble Shooting

In the event that the device fails to perform as intended, the following notes will help
to identify potential problems with the device and its setup.
Problem
Device turns off automatically
Device cannot turn on
Device shuts off in mid - treatment or
only after few treatments
Cannot charge battery
If the device breaks or quits working, and you cannot fix the problem, please contact
us.
Document No. TG - HALO
Rev 4 0
Solution
Maybe reach the set time or low
Maybe battery is in low power and you
should recharge batteries. .
Check and recharge batteries.
Check if the adapter output
insert into the charging port in the
device firmly
- 003
power
connector
35