2
Solving Minor Problems
Before contacting a Compaq Support Specialist, keep in mind that the
information needed to correct the problem may be at your fingertips.
Try pressing the Easy Access Help G button on your keyboard. This
button accesses important help and support information and tools.
Information in this section is divided into three areas: Symptom,
Problem, and Solution.
The Symptom indicates the sign or warning message for the type of
problem you are having. The Problem identifies one or more reasons
why the symptom may have occurred. The Solution describes what
you should do to try to solve the problem.
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Some of the symptoms listed for certain troubleshooting problems
will not apply to your computer. For problems relating specifically to
the monitor or printer, refer to the documentation that came with the
equipment.
Troubleshooting Guide
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