Wireless Wheel Mouse - HP Compaq Presario,Presario 6024 Troubleshooting Manual

Solving Minor Problems
Keyboard and Scroll Mouse (Continued)
Symptom
Mouse will only move
vertically or horizontally.

Wireless Wheel Mouse

Symptom
Mouse does not work after
installation or is not
detected.
2–16
Problem
Mouse roller ball is dirty.
Mouse needs repair.
Problem
Receiver is not connected
properly.
Batteries are not installed
properly.
Communication between
receiver and mouse not
established.
Solution
Remove roller ball cover
from bottom of mouse and
clean with mouse cleaning
kit available from most
computer stores.
See your Limited Warranty
for details.
Solution
Try unplugging then
reconnecting the receiver
cable to your computer. The
receiver cable goes into the
computer's USB port or, with
an adapter, into the PS/2
mouse port.
Reinstall the batteries
according to the diagram
inside the battery
compartment.
Press the Connect button
on the receiver, then press
the Connect button under
the mouse.
Troubleshooting Guide