Display (Monitor) (Continued)
Symptom
Screen is blank. (continued)
Hardware Installation Problems
Symptom
A new device is not
recognized as part of the
system.
Troubleshooting Guide
Problem
Screen saver is enabled.
Computer is in Stand By
mode.
Problem
Device is not seated or
connected properly.
Cable(s) of new external
device are loose or power
cables are unplugged.
Power switch of new
external device is not
turned on.
Solving Minor Problems
Solution
Press any key or move the
mouse to make the screen
display visible again.
Press the Power button to
resume from Stand By
mode.
Solution
Ensure that the device is
properly and securely
connected and the pins in
the connector are not bent
down.
Ensure that all cables are
properly and securely
connected and the pins in
the cable or connector are
not bent down.
Turn off the computer, turn
on the external device, then
turn on the computer to
integrate the device with the
computer system.
2–9