Nuheara IQbuds2 PRO Instructions For Use Manual
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Also See for IQbuds2 PRO:
- Quick start manual (7 pages) ,
- Safety and handling information (5 pages)
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Summary of Contents for Nuheara IQbuds2 PRO
- Page 1 Hearing Aid Instructions for Use NU320 Document: DOC1000016-01 v0.99 Date: 8 November 2021...
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Page 2: Table Of Contents
Contents Intended Use ..............................5 Indications For Use ............................5 Important Safety and Health Information ......................5 Special Needs ..............................6 In The Box ................................ 7 Compatible Accessories, Sold Separately ......................7 Warnings, Precautions and Safety Considerations ....................8 Charging the IQbuds 2 PRO Hearing Aids ....................... 12 Charge Case Lights Explained ........................... - Page 3 About the App ..............................26 Functions In the App ............................26 Quick Start Tap Touch Controls ........................27 Customizing Tap Touch Controls ........................28 Ear ID ................................29 What is Ear ID ..............................29 Create Your Ear ID Profile ..........................29 How To Use the Ear ID Assessment ........................
- Page 4 Caring for your Hearing Aids ..........................41 Replacement Parts and Accessories ......................... 42 Returns and Exchanges ............................ 42 Privacy ................................42 Troubleshooting ............................43 Common Solutions for IQbuds 2 PRO Hearing Aids: ..................43 Other Troubleshooting Tips ..........................44 Warranty ............................... 45 Service Life ..............................
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Page 5: Intended Use
Intended Use Nuheara IQbuds 2 PRO hearing aids are a pair of user-fitted wireless air conduction hearing aids intended to amplify sound for use by individuals with perceived mild to moderate hearing impairment. Indications For Use The IQbuds 2 PRO hearing aid is intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment. -
Page 6: Special Needs
remaining hearing ability. You should keep in mind that it can take time to become accustomed to hearing new sounds. For best results, practice using the hearing aids as much as possible. In most cases, infrequent use of the hearing aids doesn’t permit you to attain full benefit from them. It is good health practice for a person with hearing loss to have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear). -
Page 7: In The Box
Cleaning Brush Compatible Accessories, Sold Separately AC Plug Pack to USB 2.0 Charger CUI SWM6-5-NH-I38 (Nuheara part number NU412) AC plug pack to USB 2.0 charger is sold separately. USB-A to USB-C Cable Replacement USB-A to USB-C charging cable (Industry standard... -
Page 8: Warnings, Precautions And Safety Considerations
Note: The IQbuds 2 PRO hearing aid is designed for personal and home health environment use. Warnings 1. Use appropriate hearing protection in loud environments. Nuheara IQbuds 2 PRO hearing aids do not function as hearing protection devices. 2. Remove the hearing aids from ears if you encounter overly loud sounds or they become uncomfortable. - Page 9 Batteries • Nuheara IQbuds 2 PRO hearing aids and the Charge Case include rechargeable lithium ion polymer batteries. Do not attempt to replace the IQbuds 2 PRO hearing aid batteries or the Charge Case battery. You could damage the battery which could cause overheating, fire or injury.
- Page 10 Inspect Ear Tips for damage before fitting to the hearing aids and before fitting the hearing aids to the ear. Do not use if damage is present to the hearing aid or Ear Tip. Replacement Ear Tips can be purchased from Nuheara. •...
- Page 11 Recommended Operating Conditions (Home Healthcare Environment) • Operating temperature range: 32˚F to 104˚F (0˚C to 40˚C) • Operating humidity: 0 - 95% RH • Atmospheric pressure range: 70 kPa to 106 kPa Recommended Transport/Storage Conditions • Temperature Range: -13°F – 140°F (-25°C – 60°C) •...
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Page 12: Charging The Iqbuds 2 Pro Hearing Aids
Charging the IQbuds 2 PRO Hearing Aids The Charge Case stores and charges your IQbuds 2 PRO hearing aids when you place them in it. It provides a convenient way to charge your IQbuds 2 PRO hearing aids when out and about. The Charge Case has an internal battery that can charge the hearing aids when they are in the Charge Case. -
Page 13: Charge Case Lights Explained
Charge Case Lights Explained The Charge Case has indicator lights to indicate the status of the charging process for the hearing aids and for the Charge Case itself. FRONT LIGHTS (HEARING AID CHARGE STATUS SIDE LIGHT (CASE CHARGE STATUS) What do the lights on the Charge Case mean? Side Light Front Lights Side Light... -
Page 14: Battery Life & Recharge Time
Use only the USB Charge Cable supplied with the product to charge the Charge Case. The Charge Case should be charged using the recommended charging adapter connected to a USB power source CUI SWM6-5-NH-I38 (Nuheara part number: NU412). The Charge Case has lights that indicate different states. -
Page 15: Glossary
Silicone and Memory Foam Ear Tips for the hearing aids provided in small, medium and large sizes. Feature Card Touchscreen menu at the top of the World menu screen in the Nuheara app. Menu provides access to, and adjustments of, hearing aid features like Volume, World EQ, SINC and Focus. -
Page 16: Fitting The Iqbuds 2 Pro Hearing Aid
The Ear Tips should pull off the Sound Port section of the hearing aids fairly easily. Hold the silicone or memory foam and pull to remove. Visit Nuheara’s YouTube channel at https://www.youtube.com/nuheara to watch how to get the best fit for your hearing aids. -
Page 17: Fitting The Ear Tip To The Hearing Aid
insert only the Ear Tips into your ears by themselves. Doing so may result in the Ear Tip becoming lodged in your ear canal requiring medical attention. If you have any part of the hearing aid Ear Tip stuck in your ear canal, seek immediate medical attention. Fitting the Ear Tip to the Hearing Aid There are two types of Ear Tip supplied with the IQbuds 2 PRO hearing aids: Silicone and Memory Foam. -
Page 18: Fitting A Silicone Ear Tip To The Hearing Aid
Fitting a Silicone Ear Tip to the Hearing Aid 1. Line up the inner shape of the bottom of the ear tip with the Sound Port on the hearing aid 2. Press the Silicone Ear Tip onto the Sound Port. - Page 19 3. The Ear Tip should be fully attached.
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Page 20: Fitting A Memory Foam Ear Tip To The Hearing Aid
Fitting a Memory Foam Ear Tip to the Hearing Aid Align the Memory Foam Ear Tip and the Sound Port of the hearing aid. 2. Press the Memory Foam Ear Tip onto the Sound Port. 3. The Memory Foam Ear Tip should be fully mounted on the Sound Port. -
Page 21: Inserting The Hearing Aid Into The Ear
Inserting the Hearing Aid into the Ear Silicone Ear Tips 1. Locate the left hearing aid, ensure the silicone Ear Tip is already fitted to the hearing aid. 2. Align the Ear Tip with your left ear canal. 3. Push the hearing aid into your ear so that the Ear Tip goes into your Ear Canal. The hearing aid should feel snug and secure in your ear. -
Page 22: App Setup And Bluetooth Pairing
App Setup and Bluetooth Pairing 1. Download Nuheara’s IQbuds app from the iOS App store or from Google Play to begin the setup process. 2. All setup instructions will be in the app to guide you. Tap Touch Controls The highlighted green surfaces are the Tap Sensors. You can control different features with tap gestures. -
Page 23: Bluetooth Setup
“Pair”. If you are unsure of your phone software version go to Settings > General > About > Software Version to view the version number. Visit Nuheara’s YouTube channel at https://www.youtube.com/nuheara to watch how to get started... -
Page 24: Android Phones
Once the IQbuds 2 PRO Hearing Aids have connected, return to the app to continue setup. A “Connected” screen is displayed and you can continue configuration in the app. Visit Nuheara’s YouTube channel at https://www.youtube.com/nuheara to watch how to get started on Android with your Hearing Aids. -
Page 25: Product Registration
Product Registration The IQbuds app will prompt the user to register their device during the setup process. -
Page 26: Using The Iqbuds App
Using the IQbuds App About the App The app is the control center for your IQbuds 2 PRO hearing aids that allows you to: 1. Customize the hearing aids to your hearing by creating a unique hearing profile using Ear ID. 2. -
Page 27: Quick Start Tap Touch Controls
Quick Start Tap Touch Controls Use the Tap Touch feature in the IQbuds app to view and assign tap gestures to customize the way you control your IQbuds 2 PRO hearing aids. Tap gestures also allow you to use control the hearing aid audio without adjusting the IQbuds app on your phone. -
Page 28: Customizing Tap Touch Controls
Customizing Tap Touch Controls Tap each individual Tap Touch feature in the IQbuds app to pick and choose different functions and personalize your hearing aid settings. Note: There may be some limitations on functions in some devices. Tap to display the drop-down menu Tap a hearing aid to customize options, tap again to close menu left or right hearing aid... -
Page 29: Ear Id
Ear ID What is Ear ID Every ear is different and each user has unique listening preferences. With Ear ID the user has the capability to personalize their IQbuds to best deliver sound to their own hearing profile. At the core of the innovative Ear ID personalization system is the NAL-NL2 unique programming formula designed for and used globally by hearing aid manufacturers and audiologists. - Page 30 3. Tap to start the Ear ID profile, which identifies the softest tone you can hear in a range of frequencies. Please be patient as the Ear ID evaluation may take up to 10 minutes to complete. Completing the analysis is important to optimize the hearing aids for your personal hearing profile.
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Page 31: How To Use The Ear Id Assessment
5. After testing the Ear Tip seal tap Start to continue with the hearing profiling. 6. Tap each time a tone is heard to acknowledge it. Please note: a. The Ear ID evaluation may take up to 10 minutes to complete. b. -
Page 32: Locations
Locations Preconfigured Location profiles configure the hearing aids to create the best hearing experience based on your environment. You can also personalize your hearing aids for different Locations using World EQ to enhance hearing in different environments. How Can Locations Help You? Tap the Location drop-down menu in the solid blue bar at the top of the screen to select one of seven different locations available. -
Page 33: Adjusting Hearing Profiles For Your Environment
Adjusting Hearing Profiles for Your Environment The default Locations are a great starting point to optimize your IQbuds 2 PRO hearing aids for different environments. However, as everyone’s hearing is different, it is also possible to personalize the preconfigured profiles for each of the seven Locations by adjusting default settings in the Volume, SINC, World EQ and Focus screens. -
Page 34: World Settings
World Settings Tap World in the Menu Bar at the bottom of the screen to display the World Volume options. Feature Card Options The Feature Card options include: • Volume • SINC (Speech In Noise Control) • World EQ • Focus What is Volume Volume controls the level of the microphones inside the IQbuds 2 PRO hearing aids. -
Page 35: Adjusting The Volume
Adjusting the Volume Increase or decrease the level of your surroundings using the Active Dot and circular Dial. Remember, the switch in the middle of the circular Dial controls World Volume ON/OFF. ANC (Active Noise Cancellation) is automatically activated when World Volume is OFF. -
Page 36: Sinc (Speech In Noise Control)
SINC (Speech In Noise Control) Use SINC to reduce the amount of background noise you hear from your surroundings to focus on speech. What is SINC and How Can It Help You? SINC controls in your hearing aids adjust the level of speech you hear versus background noise in your environment. -
Page 37: How To Use Sinc
How to Use SINC Example Scenario You are out enjoying a drink with a friend and feel you cannot distinguish their voice (speech) over the noise of everyone else in the establishment (background noise). Rotate the Active Dot to the right on the circular Dial to reduce background noise and hear your friend’s voice with more clarity, allowing you to enjoy free flowing conversation. -
Page 38: World Eq
World EQ Use World EQ to filter out background noise from your environment to improve the performance of the IQbuds 2 PRO hearing aids. How Can World EQ Improve What You Hear? World EQ helps when there is a lot of loud low frequency background noise in your environment, like in a subway station or outside an airport. -
Page 39: How To Use World Eq
2. Move the Action Bar to the right on the circular Dial and try the Min, Mid and Max settings, which progressively reduce high frequencies in each step. How to Use World EQ Example Scenario As an example, you may be in an environment with an old air conditioner creating a loud low frequency background rumble and noise, which is annoying or masks what you really want to hear. -
Page 40: Focus
Focus Focus adjusts the directionality of the microphones in your hearing aids to hear more clearly directly in front of you. How Can Focus Help You? Focus isolates and enhances sounds directly in front of you, which is very useful for greater clarity of conversation in noisy environments like restaurants. -
Page 41: Care And Maintenance
Care and Maintenance Battery Information The IQbuds 2 PRO hearing aid battery operating life is 2-3 years based on average use and charging 3 times per week. The capacity of any type of battery will diminish after a certain amount of recharging. With lithium- ion batteries, the capacity diminishes slightly with each complete charge cycle. -
Page 42: Replacement Parts And Accessories
Nuheara website at www.nuheara.com, so we can assist you to resolve any issues as soon as possible. If you purchased your product anywhere other than www.nuheara.com, you must return it to the original place of purchase for a refund or exchange, observing their return, exchange and money back policies. -
Page 43: Troubleshooting
• Pair a different iOS or Android device. • • Visit https://www.youtube.com/c/Nuheara/videos to watch Check hearing aids are charged using the Charge Case. • how-to videos. Charge the hearing aid Charge Case battery if required. -
Page 44: Other Troubleshooting Tips
Securely attach the Ear Tips to the hearing aids (see “Experiment Hearing aid Ear Tips with Different Size Ear Tips”). falling off • Purchase replacement silicone Ear Tips from Nuheara’s Online Store via www.nuheara.com. Lost hearing aid Ear Tips • Purchase Memory Foam Ear Tips from Comply’s Online Store at https://www.complyfoam.com/products/t-160/... -
Page 45: Warranty
IQbuds 2 PRO hearing aid products are warranted against defects in materials and workmanship for the warranty period from the date of original retail purchase (if purchased at a Nuheara Authorized Retailer) or the date of purchase if purchased on the Nuheara site, www.nuheara.com when used in accordance with the applicable usage documentation. -
Page 46: Hearing Aid Technical Specifications
Hearing aid Technical Specifications KEY FEATURES Processing Channels WDRC Feedback Management Built-in rechargeable – Lithium Battery 7 via app, 4 stored on device Programs Program change via app or programmable ear bud tap control Noise Reduction Hybrid Active Noise Cancellation World Control Yes, turn microphones on / off Yes, iOS and Android supported... - Page 47 NFMI A2DP v1.3.1, HFP v1.7, HSP v1.2, AVRCP v1.6, Bluetooth profile supports aptX, aptX Low Latency FITTING AND PROGRAMMING Nuheara IQbuds App Ear ID user driven fitting and programming via app Fitting Formula NAL-NL2 Ear ID assessment frequencies 500Hz, 1000Hz, 2000Hz, 3000Hz, 4000Hz, 6000Hz...
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Page 48: Acoustic Performance
Acoustic Performance According to IEC 60118-0:2015 Applicable Standards: Result Test Acceptance Criteria ANSI CTA 2051:2017 (Clause) (Pass/Fail) ANSI ASA S3.22:2009 (Clause) Complete Custom Coupler CTA2051 (4:1) Complete Response for Custom collections for device may be used if Flat Insertion CORFIG in standard is invalid Gain (CORFIG) CTA 2051 (4.1) Frequency... - Page 49 Figure 1 Figure 2 Figure 3...
- Page 50 IQbuds 2 PRO Hearing Aids contain the following radios. Left has Bluetooth TX/RX and NFMI TX/RX, right has NFMI TX/RX. Radio Details Radio NFMI Radio technology Bluetooth Classics Ver 4.2 Bluetooth LE Ver 5.0 Frequency 10.56MHz of operation 2402MHz to 2480MHz 2402MHz to 2480MHz Channel 400kHz...
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Page 51: Features Per Ansi/Cta 2051-2017
Features per ANSI/CTA 2051-2017 Feature Category The IQbuds 2 PRO Hearing Aid Includes level dependent frequency equalization that is adjusted via user controls. Ear ID provides the ability to personalize, control and alter your soundscape. It is a certified hearing assessment within the Fixed or Level Dependent IQbuds app that assesses your hearing, shows your results and Frequency Equalization... - Page 52 Guidance and manufacturer’s declaration – Electromagnetic Immunity The IQbuds 2 PRO hearing aid is intended for use in the electromagnetic environment specified below. IQbuds 2 PRO hearing aid users and customers should ensure it is used in such an environment. Criteria A=No Impact, B=Minor Impact, C=May need to be restarted Immunity Test Compliance Level to IEC 60601 Criteria...
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Page 53: Regulatory Compliance Information
➢ Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Nuheara Limited could void the user’s authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 54: Product Package Label
Country Type Approval Regulatory Mark / Logo Global The IQbuds 2 PRO hearing aid complies with the following with domestic and international regulations for medical devices: IEC 60601-1:2005 Ed3+C1, C2, A1, IEC 60601- 1-6, IEC 60601-1-11, IEC 60601-1-2 4th Edition, FCC 47 Part 15.247 Classification: Type B Applied Part, IEC 60601- 2-66 The IQbuds 2 PRO hearing aid has no essential... -
Page 55: Symbols And Descriptions
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Nuheara, The Nuheara ||N|| logo, IQbuds and Ear ID are trademarks of Nuheara IP Pty Ltd used under licence to Nuheara Limited and are registered in the US and other countries.