Problems With Scanning - Canon PIXMA MP450 User Manual

Problems With Scanning

Scanner Won't Work
Cause
Machine is not identified.
ScanGear MP Won't Start
Cause
Scanner driver (ScanGear MP) is not
installed.
Machine may not be selected.
The application program used does
not support calling up ScanGear MP.
An error message appears and the
ScanGear MP window fails to
appear.
Computer Stops Operating During Scanning
Cause
Output Resolution set too high.
Insufficient hard disk space.
Multiple devices connected to the
USB port.
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Troubleshooting
Restart the computer. It may solve the problem. Then confirm that the
machine is identified.
Set the "Setup CD-ROM" in your computer and install ScanGear MP.
Select your machine following the directions in Scanning with ScanGear
MP in Initiating a Scan.
Start ScanGear MP from within a TWAIN-compatible program.
Reattach the USB cable. Only use a certified USB 2.0 Hi-Speed cable.
Attach the USB cable to a different USB port on the computer itself (not
a hub).
If a USB hub is used for the connection, do not use it. Attach the cable
directly to a USB port on the computer itself (not the hub).
The machine may not be selected. Select your machine following the
directions in Scanning with ScanGear MP in Initiating a Scan.
Be sure to start ScanGear MP from within a TWAIN-compatible
program.
Reboot the computer, lower the Output Resolution and rescan.
Reset and reboot the computer, delete unnecessary files and
application programs, and rescan.
Open ScanGear MP from within the application program, click the
[Preferences] button in Advanced Mode, and change the folder listed in
the [Select Folder Where Temporary Files are Saved] category to one
on a disk with sufficient free space.
Disconnect all other devices but the machine from the port.
Action
Action
Action
Chapter 11