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Checklist
If a problem arises during operation of your dispenser,
follow the checklists below, before calling service. Routine
adjustments and maintenance procedures are not covered
by the warranty.
PROBLEM: ICE DOES NOT DISPENSE WHEN ROCKING CHUTE IS DEPRESSED
Problem
Dispenser does not operate.
Dispenser runs but does not dispense ice.
PROBLEM: DISPENSER CRUSHES ICE AS IT DISPENSES
Problem
Dispenser crushes ice as it dispenses.
PROBLEM: ICE CONTINUES TO DISPENSE OR DISPENSES BY ITSELF
Problem
Dispenser agitates every 55 seconds.
Does ice continue to dispense after the cup
has been pulled away?
Does the ice dispense by itself without
anyone around the dispenser?
Part Number 000007646 Rev 02 5/20
Section 5
Troubleshooting
Unplug unit before servicing or cleaning. Ice dispenser bin
contains parts that can move at any time and will cause
injury if hands are in the way.
Possible Cause
No electrical power to dispenser.
No ice in bin.
Possible Cause
The ice in the bin is not the proper size and
type.
Is the ice being used a full size piece of ice,
i.e., are cubes full, not shallow, etc.?
Possible Cause
No jumper on the timer.
Does the gearmotor continue to run during
this time?
Does the dispenser do this at regular
intervals?
Warning
n
To Correct
Plugged in?
Breaker tripped?
Check the cord and plug of the dispenser.
Replace cord set if wire is broken.
Add ice to bin, have ice machine checked.
To Correct
Replace with acceptable ice.
Adjust ice machine cube size. Refer to ice
machine Installation, Use and Care manual
for procedure.
To Correct
Call for Service.
Call for Service.
Call for Service.
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