Page 1
With proper care and maintenance, your new Manitowoc Dispenser will provide you with many years of reliable and economical performance. This manual is updated as new information and models are released. www.manitowocice.com Visit our website for the latest manual. Q MODEL DISPENSER Q160/290/300 Service Manual Part Number 80-1389-3 6/04...
Read and understand this manual. It contains valuable care and maintenance information. If you encounter problems not covered by this manual, feel free to contact Manitowoc Ice, Inc. We will be happy to provide assistance. Procedural Notices When using or servicing a Q Model Dispenser, be sure to read the procedural notices in this manual.
Section 1 – Troubleshooting Model/Serial Number Location...1-1 Model Numbers Covered in Manual ...1-1 Warranty Information ...1-2 Equipment Overview...1-3 Room Key Card Activation ...1-4 Coin Operated Activation ... 1-4 Ice Does Not Dispense When Rocking Chute is Depressed... 1-5 Dispenser Crushes Ice as it Dispenses ...1-7 Ice Continues to Dispense or Dispenses by Itself...1-7 Section 2 –...
Page 4
Table of Contents THIS PAGE INTENTIONALLY LEFT BLANK...
NOTE: These dispensers are designed to dispense both dice and half dice ice. These dispensers may be used in conjunction with a Manitowoc ice machine for automatic fill of dispenser. Q160 dispensers are capable of storing 120 lbs. of ice.
The following Warranty outline is provided for your convenience. For a detailed explanation, read the warranty bond shipped with each product. Contact your local Manitowoc representative or Manitowoc Ice, Inc. if you need further warranty information. PARTS Manitowoc warrants the dispenser against defects in...
Model QFA-291 is equipped with an optional water valve. When the water valve lever is pressed, water flows through the system to the water valve nozzle. Troubleshooting Rocking chute Agitator Ice bin Paddle wheel Q160 Dispensers Ice Pick-Up Ice Delivery...
Room Key Card Activation 1. User places ice bucket under ice chute. 2. User places their hotel room key card into a slot on the dispenser which is labeled “Insert Room Key Card”. The room key activates the microswitch. 3. The user then presses the Rocking Chute (Push for Ice) for ice dispense.
Section 1 WARNING Unplug unit before servicing or cleaning. Ice dispenser bin contains parts that can move at any time and will cause injury if hands are in the way. Problem: Ice Does Not Dispense When Rocking Chute is Depressed. Problem There is power to the dispenser, however nothing...
Page 10
Troubleshooting Problem: Ice Does Not Dispense When Rocking Chute is Depressed. (continued) Problem The gearmotor runs, but the dispensing paddle wheel does not turn. Dispenser runs but does not dispense ice. Dispenser runs, ice does not dispense but does congeal ice into a large ball.
Problem: Dispenser Crushes Ice as it Dispenses Problem Dispenser crushes ice as it dispenses. Problem: Ice Continues to Dispense or Dispenses by Itself Problem Is the agitation timer set properly? Is the ice door opening fully when the dispenser operates? Does ice continue to dispense after the cup has been pulled away?
Page 12
Troubleshooting Section 1 THIS PAGE INTENTIONALLY LEFT BLANK...
WARNING Unplug unit before servicing or cleaning. The agitator is operated by a timer and can agitate at anytime. Electric Shock Hazard. Shut off water to ice machine. Locate a cylindrical object, such as a ballpoint pen with a cap on the pen. Insert the pen into the left and right black rubber holes in the top of the front panel of the dispenser.
Disassembling the Dispenser Parts For Cleaning (continued) Dispenser Front Panel Catch Hook Lift the front panel off the catch hooks and set the panel aside. Removing the Drain Pan The drain pan is visible when the front panel of the dispenser is removed. Slide the drain pan forward.
Section 2 Removing the Drain Pan (continued) Remove the inner drain pan. Clean the inner drain pan with sanitizing solution. (See page 4-9.) After cleaning, place inner drain pan back into outer drain pan. Slide drain pan back into place. Component Disassembly Disassembling the Rocking Chute/Door...
Page 16
Disassembling the Rocking Chute/Door (continued) Remove door lock. Loosen the two thumbscrews of the metal support bracket. Remove metal support bracket. Metal Support Bracket Remove door. Remove ice chute. Metal Support Bracket...
Page 17
Section 2 Disassembling the Rocking Chute/Door (continued) Remove the two thumb screws from the plastic paddle wheel guard retainer. Remove the paddle wheel guard retainer Component Disassembly Paddle wheel guard Retainer Pull the stainless steel paddle wheel guard from the slot that is cut into the chute… Paddle wheel guard...
Component Disassembly Cylinder hinge Welded to Front of Paddle wheel Guard When re-assembling the rocking chute/door, the paddle wheel guard is placed in the slot in the ice chute. Notice that a cylinder hinge is welded to the top front side of the paddle wheel guard, as shown in the picture above.
WARNING Unplug unit before servicing or cleaning. Ice dispenser bin contains moving parts that can move at any time and will cause injury if hands are in the way. Inside the dispenser, rotate the agitator arm so the paddle wheel pin handle is pointing up, toward the ceiling.
Page 20
Component Disassembly Bushing Move the agitator to one side and slide the agitator forward until the rear of the agitator shaft is clear of the bushing. Remove the agitator from the bin area. Disassembling the Dispenser Parts For Bin Cleaning (continued) Slide the paddle wheel from its shaft.
WARNING Unplug unit before servicing or cleaning. Electric Shock Hazard. Remove the front panel from dispenser. (See pages 4-1 and 4-2.) Remove paddle wheel pin, agitator, and paddle wheel. (See pages 4-5 and 4-6.) Gearmotor Unplug the gearmotor wire. Turn the two removal pins toward you as shown in photo.
Component Disassembly WARNING Unplug unit before servicing or cleaning. The agitator is operated by a timer and can agitate at anytime Electric Shock Hazard. If the dispenser is top mounted with an ice machine, remove the ice machine front panel. Most will allow access to the bin.
Page 23
Gearmotor Shaft Seal Replacement (continued) Shaft seal marks the underside of bin insulator plate Shaft seal Locate the shaft seal on the underside of the bin insulator plate. CAUTION Know which side of the shaft seal you are accessing, the convex side or the concave (ridge) side. Snap in the new seal with the concave (ridge) side down.
Page 24
Gearmotor Shaft Seal Replacement (continued) Press the bin insulator plate back into place. 2-12 Replace the three bolts. Using a 7/16” nut driver, tighten a quarter turn past tight. Replace the paddle wheel, agitator and paddle wheel pin in the dispenser. Refill the dispenser or restart the ice machine.
Page 43
Section 3 Electrical After Serial Number 0405000000 3-19...
Page 45
Manitowoc, WI 54221-1720 Phone: (920) 682-0161 Service Fax: (920) 683-7585 We reserve the right to make product Web Site - www.manitowocice.com improvements at any time. 2003 Manitowoc Ice, Inc. Specifications and design are subject to Litho in USA change without notice.
Need help?
Do you have a question about the Q160 and is the answer not in the manual?
Questions and answers