Troubleshooting - HOMCOM IM2100-GS Assembly Instruction Manual

TROUBLESHOOTING

Problem
"ADD WATER"
indicator turns on
"ICE FULL" indicator
lights up
The ice collects
together.
The ice-making cycle
seems normal but no
ice is produced.
Possible causes
1.Low water level or lack of
water
2.The water screen at the bottom
of water reservoir is blocked.
3.Pump malfunction.
1.Ice basket is full and the
infrared light is blocked by the
ice.
2. Infrared light-emitting diode
& light-receiving diode do not
work
Making ice takes too much time.
The water in the water reservoir
is of too low temperature.
The ambient temperature or
water temperature is too high.
Solution
1.Stop making ice, refill
water and then press
"ON/OFF" key to restart
ice-making cycle.
2.Do cleaning
3.Send it to the authorized
department for repair.
1. Remove the ice from ice
basket.
2a. Wipe up the foreign
objects on the infrared
light-emitting diode &
light-receiving diode and
restart the ice maker.
2b. Call Customer Service if
the infrared light-emitting
diode & light-receiving
diode still can not work
after wiping up the foreign
objects on them and
restarting the ice maker.
Stop making ice and restart
the ice-making cycle after
the ice melts.
Fill the water reservoir with
water ranges between 8℃
and 25℃.
Start the ice-making cycle at
a environment with an
ambient temperature less
than 32°C and fill the
water reservoir with some
cold water.