Troubleshooting - Sony PCWA-C100 Owner's Manual

Additional information

Troubleshooting

Read the Troubleshooting section of this guide before contacting VAIO-Link. Also, in Wireless Palette Help
and Custom Access Point Setup Utility Help, there is a troubleshooting section where frequently asked
questions are summarized. If you still cannot resolve the problem, go to : http:/www.vaio-link.com.
Accessing the Wireless Palette Help and Custom Access Point Setup Utility Help:
Troubleshooting is provided in the Additional Information section of the Help files.
✍
Troubleshooting in the Wireless Palette Help and the Custom Access Point Setup Utility Help contain the same information.
On the overall wireless communications
My computer does not detect the Wireless LAN PC Card.
❑
The Wireless LAN PC Card may not be properly inserted into the PC card slot of your computer. Check
that the Wireless LAN PC Card is inserted in the proper direction, then push it in as far as it will go.
Other computers on the wireless LAN are not displayed.
❑
You did not enter the password when Windows
requested on Windows startup, then log on the LAN.
❑
The Windows
❑
No other computers are logged on the wireless LAN.
I cannot access the Internet.
❑
The Access Point is not connected. Follow the instructions in the Access Point Operating Instructions to
connect it properly.
❑
The Wireless LAN PC Card is not properly inserted into your computer. See the instructions in this manual
to insert it properly.
®
-based environment is not properly set up.
®
started. Enter the user name and the password
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