Information Code - Samsung MS23J5133A Series User Manual

Problem
There is electricity The power or power
coming from the socket is not properly
oven. grounded.
Water drips. There may be water or
1.
2. Steam emits steam in some cases
through a depending on the food.
door crack. This is not an oven
3. Water remains malfunction.
in the oven.
The brightness Brightness changes
inside the oven depending on power
varies. output changes according
to function.
Cooking is To ventilate the oven, the
finished, but the cooling fan continues to
cooling fan is still run for about 3 minutes
running. after cooking is complete.
Turntable
While turning, the There is no roller ring,
turntable comes or the roller ring is not
out of place or properly in place.
stops turning.
The turn table The roller ring is not
drags while properly in place, there
turning. is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table Food residue is stuck to
rattles while the bottom of the oven.
turning and is
noisy.
MS23J5133AK_SP_DE68-04328Y-01_EN.indd 25
Cause Action
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
Install the roller ring and then
try again.
Adjust the amount of food and
do not use containers that are
too large.
Remove any food residue
stuck to the bottom of the
oven.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.

Information code

Check code Cause
Control buttons are
C-d0
pressed over 10 seconds.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Action
Clean the keys and check if
there is water on the surface
around key. If it occurs again,
turn off the microwave
oven over 30 seconds
and try setting again. If it
appears again, call your local
SAMSUNG Customer Care
Centre.
English 25
2019-08-30 6:18:00