HP Brio BA200 Manual page 14

HP Service Procedures
If HP receives notice of a defect in an HP software product during the software
product's warranty period, HP will, at its option and according to the specified
warranty:
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Note Reloading of bundled or pre-installed software by HP, or any of its designates, is not
covered by the HP warranty.
Should HP be unable to replace the software within a reasonable amount of time, the
Customer's alternate remedy shall be a refund of the purchase price upon return of
the product and all copies. Unless otherwise stated or agreed upon in writing with
HP, bundled or pre-installed software may not be returned for refund separate from
the return of the entire bundled or pre-installed system.
Notice of Warranty Claims
Customer must notify HP in writing of any warranty claim not later than thirty (30)
days after the expiration of the warranty period.
Limitation of Warranty
HP makes no other express warranty, whether written or oral with respect to this
product. Any implied warranty of merchantability or fitness for a particular purpose
is limited to the 90-day duration of this written warranty. Some states or provinces
do not allow limitations on how long an implied warranty lasts, so the above
limitation or exclusion may not apply to you. This warranty gives specific legal rights,
and you may also have other rights which vary from state to state, or province to
province.
Limitation of Liability and Remedies
THE REMEDIES PROVIDED ABOVE ARE CUSTOMER'S SOLE AND EXCLUSIVE
REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST
PROFIT) WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER
LEGAL THEORY. Some states or provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
Obtaining Warranty Service
Warranty service may be obtained by contacting an HP Customer Care Center, an HP
Sales and Service Office, or HP Authorized Support Provider.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY
BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE
TO THE SALE OF THIS PRODUCT TO YOU.
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Assist in the re-installation of non-defective software OR
Provide the end-user customer with non-defective software along with written
re-installation instructions.