Power - HP 310-1125 Getting Started

Symptom Possible solution
Computer will not Ensure that the cables connecting the computer to the external power source are plugged in
turn on or start. properly. When the cables connecting the computer to the external power source are
plugged in properly, and the wall outlet is functioning, the green power supply light on the
back of the computer should be on; if it is not, contact Support.
If the display (screen) is blank, the computer might not be properly connected. Plug in the
computer and turn it on.
Test the wall outlet by connecting a different electrical device to it.
Computer seems to Use the Windows Task Manager to close any programs not responding, or restart the
be locked up and computer:
is not responding.
1.
2.
3.
If closing programs does not work, restart the computer:
1.
2.

Power

Symptom Possible solution
Error message: When drive activity stops, remove the disc, and then press the spacebar on the keyboard.
Invalid system disk The computer should start up.
or Non-System
disk or Disk error.
Computer does not Press and hold the Power button until the computer turns off. Check Power Settings.
turn off when the
Power button is
pressed.
Computer shuts
●
down
●
automatically.
Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
Tap Start Task Manager.
Tap the program that is not responding, and then tap End Task.
Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
Tap the Arrow button next to the red Shut Down button, and then tap Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn off
the computer, and then press the Power button to restart the computer.
The computer might be in an exceedingly hot environment. Let it cool down.
Ensure that computer air vents are not blocked and that the internal fan is running —
see Keeping the computer free of dust, dirt, and heat on page 23. (Your computer
might not have an internal fan.)
Power
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