HP 310-1125 Getting Started page 20

Symptom Possible solution
Cursor does not Use the keyboard to save changes in all open programs, and then restart your computer:
respond to mouse
1.
movement.
2.
3.
4.
5.
6.
Cursor responds For a mouse with a roller ball:
slowly, moves only
●
vertically or
horizontally, or
does not track
●
smoothly.
For an optical mouse:
●
●
Press the Alt+Tab keys simultaneously to navigate to an open program.
Press the Ctrl + S key simultaneously to save your changes in the selected program
(Ctrl + S is the keyboard shortcut for Save on most—not all—programs).
Repeat step 1 and step 2 to save changes in all open programs.
After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard
simultaneously to display the Windows Start menu.
Use the arrow keys to select the Arrow button that is next to Shut Down. Select Shut
Down, and then press Enter.
After the shutdown is complete, unplug and reconnect the mouse connector to the back
of your computer, and then restart your computer.
Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it
counterclockwise), remove the ball, and clean it by using a damp, lint-free cloth (not
paper). Also clean the rollers on which the ball moves.
Use a mouse pad or other rough surface under the mouse.
Clean the optical mouse: Gently wipe the light sensor lens on the bottom of the mouse
by using a lint-free cloth (not paper).
Use a mouse pad, white sheet of paper, or other less reflective surface under the
mouse.
Keyboard and mouse (with cable)
15