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Cause
Printer error has occurred.
What to Do
1.
1. Turn off printer and unplug it.
2.
2. Wait about 10 minutes and then plug in printer again and turn it back on.
3.
3. Perform Ink Flush.
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (macOS)
How to Perform Ink Flush (From the printer's operation panel)
If the error recurs after taking the above actions, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see
Repairing Your
Printer.
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