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Troubleshooting; Where To Get Help - Epson EB-PU2213B Quick Reference

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Troubleshooting

If you see a blank screen or the
message No signal
Make sure the status light on the
projector is blue and not flashing,
and the lens cover is removed.
Make sure the cables are connected
correctly. See the online User's
Guide.
You may need to change the image
source. See "Switching Between
Image Sources." Also make sure the
source device is turned on.
If the projector and the notebook
don't display the same image
Windows
®
If you are using a Windows laptop,
press the function key on your keyboard
that lets you display on an external
monitor. It may be labeled CRT/LCD or
have an icon such as
have to hold down the Fn key while
pressing it (such as Fn + F7). Wait a
moment for the display to appear.
On Windows 7 or later, hold down the
Windows key and press P at the same
time, then click Duplicate.
Mac
On macOS 12, select System
Preferences > Displays > Display
Settings. Select the projector, then
choose the mirror option for your
display from the drop-down menu.
On macOS 11 and older, open System
Preferences and select Displays. Click
the Arrangement tab and select the
Mirror Displays checkbox.
. You may

Where to Get Help

Manuals
For more information about using the
projector, you can view or download the
online manuals from the Epson website,
as described below.
Internet support
Visit http://epson.com/support
(U.S.) or http://epson.ca/support
(Canada) and search for your product
to download software and utilities, view
manuals, get FAQs and troubleshooting
advice, or contact Epson.
Speak to a support representative
To use the Epson
PrivateLine
®
service, call (800) 637-7661. This service
is available for the duration of your
warranty period. You may also speak
with a projector support specialist by
dialing (562) 276-4394 (U.S.) or
(905) 709-3839 (Canada).
Support hours are 7
Time, Monday through Friday.
Days and hours of support are subject
to change without notice. Toll or long
distance charges may apply.
Purchase supplies and accessories
You can purchase screens or other
accessories from an Epson authorized
reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766).
Or you can purchase online at
http://epsonstore.com (U.S. sales) or
http://epsonstore.ca (Canadian sales).
For a list of optional accessories, see
the online User's Guide.
Support
®
to 4
, Pacific
am
pm

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