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TROUBLESHOOTING
Faults
If there is a problem with the oven and/or grill, please:
•
Check the points listed below before calling for
service. It may be possible to avoid a call by fixing the
problem yourself – and so continue cooking.
•
For cooking problems refer to "Dealing with
cooking problems".
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
Data Plate
When you need information, service or spare parts please
be prepared to tell us the:
•
Model number
•
Serial number
These are shown on the data plate. The data plate is
visible when the oven or grill door is open.
If you need more information, please contact the
Customer Care Centre on 1h300 363 640 (Australia
– Centre is open 8.00am – 5.00pm Monday – Friday
Eastern Standard Time) or 0800 436 245 (New Zealand –
Centre is open 8.00am – 5.00pm Monday – Friday).
If you have a warranty or spare parts enquiry, you should
call the number listed on the back page.
24
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Oven or grill
• Time of day not set.
not working
• Power not turned on.
• Gas supply turned off or LPG
bottle empty.
• Controls are incorrectly set.
• Household fuse has blown or
power supply is off.
NOTE: If the household fuse continues
to blow, call the Customer Care Centre.
Oven light
• Lamp blown or loose in socket.
not working
• Household fuse has blown.
NOTE: If the household fuse continues
to blow, call the Customer Care Centre.
Oven not
• Foil or trays on bottom of oven.
heating
• Timer is in "AUTO" mode. (Refer to
enough
timer operating instructions)
• Household fuse has blown.
NOTE: If the household fuse continues
to blow, call the Customer Care Centre.
Oven not
• Gas supply turned off or LPG
working
bottle empty.
• The oven safety shutdown has
enacted. Reset the controls, wait 90
seconds and then re-start the oven.
NOTE: If safety shutdown persists, call
the Customer Care Centre.
Timer flashing
• Power failure or interruption.
on display
NOTE: Reset time of day and any
cooking functions you were using.
(Refer to TIMER operating instructions)
Appliance
• Protective oils being removed.
smoking
when first
used
Door cannot
• Stirrup not engaged properly.
be replaced
after removal
Excessive heat
• Check cooling fan is working by
or
feeling for air movement at top of
condensation
oven door. If no air movement is
on control
detected, call the Customer Care
panel
Centre.
or knobs
Hot air
• This is normal.
blowing from
above the
door
Shelf or
• Oven cavity is not level, you can
telescopic
perform a check using a level to verify
runner slides
this (refer to installation section). If
out when door
not refer to installer.
is opened.
NOTE: Only authorised personnel should carry out
servicing.
INSTALLING YOUR APPLIANCE
WARNING
WARNING
To avoid any potential hazard, you must follow our
instructions when you install your appliance. Failure
to install the appliance correctly could invalidate any
warranty or liability claims and lead to prosecution.
•
This appliance must be installed by an authorised
person according to all codes and regulations as
stated in the local municipal building code and other
relevant statutory regulations.
•
Refer to data plate for rating information. The data
plate is positioned behind the bottom of the oven door.
WARNING
WARNING
This appliance must be properly earthed.
•
This range must be connected with cable of 90°C
rating minimum.
•
This product has passed the insulation resistance test
after manufacture. If the resistance reading is low at
installation, it is probably caused by moisture from
the atmosphere being absorbed by the elements
after the range has been produced. (Pass at 0.01MΩ
AS/NZS 3000 Wiring Rules Clause 8.3.6.2).
•
Do not lift the appliance by the door handles.
•
Prepare the cupboard opening to match your
appliance measurements. (See diagrams)
•
Slide appliance into the cupboard, ensuring that the
supply cable (where fitted) does not kink.
•
To prevent tipping, use the screws supplied to secure
your oven into the cupboard. Use just 2 screws for
underbench and separate grill underbench ovens,
and 4 screws for separate grill wall ovens. Remove
the bottom door in separate grill wall ovens to
provide access to the bottom 2 screwing points.
•
For appliances fitted with a flexible supply cord,
if the cord is damaged, it must be replaced by
the manufacturer or its service agent or similarly
qualified person in order to avoid a hazard. The plug
must be accessible after installation.
•
Where the appliance is built into a cabinet, the cabinet
material must be capable of withstanding 70°C.
Installation into low temperature tolerant cabinetry
(e.g. vinyl coated) may result in deterioration of the
low temperature coating by discolouring or bubbling.
•
If the appliance is installed adjacent to vinyl-wrapped
surfaces, use an installation kit available from the
vinyl-wrap supplier.
•
Electrolux Home Products cannot accept
responsibility for damage caused by installation into
low temperature tolerant cabinets.
•
After installation, test and ensure that the appliance
operates correctly before handing it over to the
customer.
•
If a powerpoint is fitted it must be accessible with the
appliance installed, as the plug must be accessible
after installation.
•
This appliance must be mounted on a flat surface
for the full width and depth of the product.
•
To avoid overheating, the appliance must not
be installed in a recess or cupboard behind a
decorative door.
It is recommended that this product is not installed
in an unvented living space, particularly if that space
incorporates sleeping quarters.
WARNING
CAUTION
To avoid any potential hazard, you must follow our
instructions below when you install your appliance.
Failure to install the appliance correctly could invalidate
any warranty or liability claims and lead to prosecution.
This appliance is only suitable for connection to fixed
consumer piping where the maximum over-pressure is
limited to 14kPa or less. Refer clause 5.2.1 and 5.2.2 of
AS5601.1.
Cabinet construction for your appliance
For the best integration within a kitchen, install this
appliance in a standard 600mm wide cupboard that gives
a flush fit with the surrounding cupboard fronts (Figure A).
A recess of 20mm is ideal. It can also be installed using
a proud fit with the surrounding cupboard (Figure B).
NOTE: Your appliance must be mounted on a flat surface
for the full width and depth of the product.
infill panel
16mm cleat
20mm
600mm
cupboard door
cupboard door
Figure A - flush fit (top view)
565mm
cupboard front
Figure B - proud fit (top view)
INSTALLATION
25
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