Using Your Cooktop; Troubleshooting - Westinghouse WVES613 User Manual

USING YOUR COOKTOP

WARNING CAUTION
The ceramic cooktop is made from ceramic glass,a tough
durable material that withstands heating and cooling
without breaking. However, it must be remembered that
as it is glass, it may break. Treat it accordingly! Should you
have any questions about the glass in your new appliance,
please contact the Customer Care Centre. See back page
for contact details.
The heating elements are concealed under the smooth
glass surface which has a pattern to show the location
of the elements. The glass will retain heat for a period
of time after the appliance has been turned off. This
is indicated by a "HOT SURFACE" warning light. It will
remain on whenever the glass surface exceeds 60°C.
Utensils
• Use pans with smooth, clean and dry bottoms to
avoid scratching or burning residue into the glass.
• Ensure the pan bottom is the same size as the
working element.
• We do not recommend ceramic glass pans because
they do not conduct heat well. Stainless steel or
enamelled saucepans are best.
• Do not use pans with copper or aluminium bottoms
because they can leave traces which are difficult to
remove from the glass.
• If buying new utensils, select enamelled steel pans
with 2-3mm thick bottoms or stainless steel pans with
sandwich bottoms 4-6mm thick. The pan bottom
should be flat, or preferably, slightly concave at room
temperature so that it lies flat on the glass surface
when hot.
Cooking Do's and Don'ts
• Do use the stored heat in the hotplate by turning the
control off before the final few minutes of cooking.
• Do not place heat resistant mats, wire mats or
aluminium foil under pots and pans.
• Do not allow pots and pans to boil dry, as damage to
both pan and hotplate may result.
• Do not use round bottom woks, wok stands or
similar utensils which could lead to overheating of
the hotplates and possible damage to the cooking
surface.
• Do not slide pans across the surface of the ceramic
glass cooktop, it could result in scratching of
the surface.
• Do not use the cooktop as extra bench space or as a
cutting board.
• Do not allow children on or near the cooktop at
any time.
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USING YOUR COOKTOP
Cleaning your ceramic hotplate
1. Remove all spilt food and fat with a razor blade
scraper (supplied with the unit) while the ceramic
glass is still warm, but not hot. Wipe clean with
dishwashing detergent on a damp cloth.
2. If aluminium foil, plastic items or high sugar content
liquids/foods are allowed to melt on the ceramic
glass, these should be removed immediately with
a scraper before the surface has cooled down,
otherwise pitting of the surface can occur.
NOTE: Items with high sugar content not only include jam
and fruit but also vegetables such as peas, tomatoes and
carrots.
3. When the ceramic glass is cool, apply a suitable
cleaner (supplied with the unit).
4. It is important to follow the cleaner manufacturer's
instructions. Remove any cleaning residue from the
surface as staining of the cooktop may occur.
5. Do not use abrasive sponges or scourers, oven sprays
or stain removers as they may scratch the cooktop.
6. Any pitting, staining, scratches or other surface
deterioration is excluded from the warranty.
7. All stains/water marks can be removed by vigorous
cleaning, using the supplied ceramic cleaner.
Cooking hints
Bringing Use a high setting.
liquids to
the boil
Before the liquid begins to boil, turn to a
lower setting. This will stop the liquid from
boiling over.
Using Cooking areas will stay hot after they are
retained turned off. Turn the cooking area off before
heat cooking is finished and use the retained heat
to finish cooking.
Turning If the pot does not have a lid, use a higher
to higher setting.
settings
Turning If the pot has a lid, then use a higher setting.
to lower Use a lower setting for foods which will
settings easily burn e.g. milk, white sauce.
Cooking If food is cooking too fast, take the pot
too fast off the cooktop. Turn the knob to a lower
setting. Let the cooking area cool down and
replace the pot.

TROUBLESHOOTING

Cooktop
PROBLEM POSSIBLE CAUSE SOLUTION
Heating • Power not • Check cooktop
elements not switched on is plugged in and
working power is on
• Controls • Check correct
incorrectly set knob turned for
element
• Household fuse • Replace household
blown fuse. If the fuse
continues to
blow, contact the
Service Centre
Benchtop • Wrong type of • Make sure bases
becoming too cooking pot are not concave
hot and/or
• Pot may • Place pot on centre
beginning to
overhang the of element so
discolour
cooktop that it does not
overhang
• Pot is too large • Use a smaller pot
Food taking • Pot base is • Make sure pot base
not flat is flat or slightly
too long to
cook convex
• Pot may be • Centre pot over
off centre element making
sure it does not
overhang the
cooktop
• Need to use a • Move pot to a
larger element larger element
• Using a round • Use a flat based
based wok wok on electric
cooktops
• Controls are • Check controls
incorrectly set are set correctly
and increase if
necessary
Cannot • Control set • Turn control to
simmer food too high lower setting
• Element • Use a smaller
too large element
Elements • Protective oils • Do not worry,
giving off being removed this is normal
smoke or in first cooking
odours when
first used
Glass surface • Base of pot • Use a flat
becomes is concave based pot
milky white
when pot is
removed
Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for
service. It may be possible to avoid a call by fixing the
problem yourself – and so continue cooking.
• For cooking problems refer to "Dealing with
cooking problems".
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
Data Plate
When you need information, service or spare parts please
be prepared to tell us the:
• Model number
• Serial number
These are shown on the data plate. The data plate is
visible when the oven or grill door is open.
If you need more information, please contact the
Customer Care Centre. See back page for contact details.
TROUBLESHOOTING
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