Follett Horizon Elite HMD1010R User Manual page 20

Ice machine disposition
Legend:
ON
7. Ice machine is making ice.
Excessive water in bin or
coming into bin from transport
tube.
8. Ice machine is not making ice.
Lo water.
9. Blinking Lo water, power, time
delay.
ATTENTION!
To prevent circuit breaker overload, wait 5 minutes before restarting
this unit. This allows the compressor to equalize and the evaporator
to thaw.
Warranty Registration and Equipment Evaluation
Thank you for purchasing Follett equipment. Our goal is to earn your complete satisfaction by delivering high-value products and
services backed by outstanding customer and technical support.
Please review the installation instructions thoroughly. It is important that the installation be performed to factory specifications so
your equipment operates at its maximum efficiency.
Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges, or any losses
resulting from a defect of the machine. For full warranty details, visit our website www.follettice.com/productwarranties.
Registering your equipments helps Follett track your equipment's service history should you need to contact us for technical
support, and your feedback helps us improve our products and services. Please visit www.follettice.com/support to complete the
Warranty Registration form.
Should you have any questions, please contact Follett's technical support group at (877) 612-5086 or
(610) 252-7301 and we will be happy to assist you.
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Possible causes
OFF ON or OFF
1. Failed water sensors. Processor
assumes there is no water when
there is water.
2. Blocked reservoir vent.
3. Defective water feed solenoid
valve. Stuck in open position.
1. Water supply is insufficient.
2. Low water pressure.
3. Defective water feed solenoid
valve. Stuck in closed position.
4. No water feed output from
PC board.
5. Plugged screen on inlet side of fill
solenoid.
6. Plugged check valve.
Machine did not see water
consumption while trying to make
ice.
1. Lack of refrigeration/low
refrigerant charge/leak.
2. Debris shorting reservoir probes.
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Corrective action
FLASHING
1. Clean or replace water probe
assembly. Check wiring
connections.
2. Clean or replace vent tubes.
3. Replace water feed solenoid
valve.
1. Restore water supply and check
water filters. If evaporator was
completely empty the reset button
may have to be pressed to restart
the ice machine.
2. Ice machine will eventually start
when water reaches normal lo
level.
3. Replace water feed solenoid valve.
4. Replace PC board.
5. Remove and clean screen.
6. Remove and clean.
1. Verify refrigerant pressures,
compressor running, sight glass
clear.
2. Clean probes and reservoir of
debris.
01252592R03
© Follett LLC 5/20