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USER MANUAL
Gaming Monitor
C27RG5*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not
been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung CRG50 Series
Summary of Contents for Samsung CRG50 Series
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Picture Securing the Installation Space Read below before installing the product. Picture Mode Safety Precautions Connecting and Using a PC Brightness Cleaning Connection Using the HDMI Cable Contrast Electricity and Safety Connection Using an HDMI-DVI Cable... - Page 3 Responsibility for the Pay Service (Cost to Troubleshooting Guide DisplayPort Ver. Customers) Not a product defect HDMI Mode Requirements Before Contacting Samsung Customer A Product damage caused by customer's fault Service Centre Source Detection Others Monitor diagnosis (Screen issue) Checking the Resolution and Frequency Key Repeat Time Check the following.
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Page 4: Before Using The Product
Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Make sure to have enough space for ventilation when placing the product. An internal temperature rise Warning A serious or fatal injury may result if instructions are not followed. may cause fire and damage the product. -
Page 5: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used Warning nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service • Do not use a damaged power cord or plug, or a loose power socket. -
Page 6: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 7: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable. - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Insert the power plug into the AC/DC adapter until a click sound is heard. burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
- Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
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Page 10: Preparations
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― JOG button is located in the bottom of the screen centre, and has 5 directions as JOG Button UP/DOWN/LEFT/RIGHT/PRESS(ENTER). Control Panel This LED is power status indicator and works as •... -
Page 11: Function Key Guide
Function Key Guide Parts Description Selects by moving the JOG button in the Function Key Guide screen. ― To use the Function Key Guide, press the JOG button. Then the following window appears. Menu This product shows the menu as an on-screen display. UP/DOWN/LEFT/RIGHT: Move to the item you want. - Page 12 When the product displays nothing (i.e. Power saving mode or Non-signal mode), 3 direction buttons for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change DOWN PRESS(ENTER) for 2 seconds Power Off When the product displays the menu the JOG Button could be used as below. JOG Button Action UP/DOWN...
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Page 13: Changing Brightness, Contrast And Sharpness Settings
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD menu You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. is displayed. -
Page 14: Types Of Ports
Types of Ports Upgrading the Software via USB ― The functions available may vary depending on the product model. The colour and shape of parts may differ Connect a USB memory to the SERVICE port shown in the figure. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. - Page 15 Note When the screen as shown in the following figure is displayed, select Yes. To perform software upgrade by using a USB memory, first format the USB memory to FAT32. When performing upgrade, make sure that only one BIN file (.bin) is saved in the root directory. Update now To upgrade the software for the CRG5 model, make sure the upgrade files are .bin formats.
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Page 16: Adjusting The Product Tilt
Adjusting the Product Tilt Anti-theft Lock ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. ―... -
Page 17: Precautions For Moving The Product
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 18: Installation
Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. -
Page 19: Removing The Stand
Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. -
Page 20: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before installing the product. Connecting and Using a PC Before installing the product, check the shapes of both ports of the supplied signal cables and the Select a connection method suitable for your PC. shapes and locations of the ports on the product and external device. -
Page 21: Connection Using An Dp Cable
Connection Using an DP Cable Connecting the Power HDMI IN 1 HDMI IN 2 DP IN DC 19V DP IN HDMI IN 1 HDMI IN 2 DP IN SERVICE DC 19V ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. -
Page 22: Tidying Up The Connected Cables
Tidying Up the Connected Cables Connect cables to their port and route them through the ring on the Push the cables further close to the stand. Route the cables through the HOLDER-CABLE. back of the stand. Secure the HOLDER-CABLE to the stand. (HOOK type) Cables arrangement is complete. -
Page 23: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http:// www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 24: Game
Chapter 04 Game Function Key Guide → → Game A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ In PC mode from what is shown. -
Page 25: Refresh Rate
Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set • 60 Hz 120 Hz 144 Hz 240 Hz Response Time... -
Page 26: Adaptive-Sync
• The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently. -
Page 27: Low Input Lag
Low Input Lag In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Minimise input lag for fast reactions by reducing the video processing time. ―... -
Page 28: Virtual Aim Point
Virtual Aim Point • Off: Virtual Aim Point is not available while is selected. The aim point is displayed in the middle of the screen. Position adjustment is only possible within the displayed rectangular area. • : Select the preferred aim point style. •... - Page 29 After configuring settings is completed, press the Enter key of the JOG button. The aim point is fixed to the specified position and the settings screen disappears. Position is resetted to centre when select → Game → Virtual Aim Point →...
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Page 30: Picture
Chapter 05 Picture Function Key Guide → → Picture Configure the screen settings such as brightness. A detailed description of each function is provided. ― The functions available may vary depending on the product model. The colour and shape of parts may differ In PC mode from what is shown. -
Page 31: Brightness
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Eye Saver Mode is enabled. ―... -
Page 32: Hdmi Black Level
HDMI Black Level Eye Saver Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ Set to an optimum picture quality suitable for eye relaxation. colour degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. -
Page 33: Onscreen Display
Chapter 06 OnScreen Display Function Key Guide → → OnScreen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Display Time from what is shown. -
Page 34: System
Chapter 07 System Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Select when the following screen is prompted. -
Page 35: Volume
You will see the following screen when you select Yes. Smart ECO Saving+ Self Diagnosis Complete Contact the Samsung Call Center for assistance. Smart ECO Saving+ function reduces power consumption by controlling the electric current used by Please have the following information ready: the product panel. -
Page 36: Off Timer Plus
Off Timer Plus DisplayPort Ver. Select your Displayport. Configuring Off Timer ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. ― If the product (when set to DisplayPort) is displaying the message Timer: Turn on Off Timer mode. -
Page 37: Key Repeat Time
Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. -
Page 38: Information
Chapter 08 Information Function Key Guide → → Information A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. -
Page 39: Installing The Software
At least 60MB of free space on the hard disk drive • Windows 8.1 32Bit/64Bit Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 10 32Bit/64Bit http://www.samsung.com. -
Page 40: Troubleshooting Guide
Check the following. Customer Service Centre Installation issue (PC mode) ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 41 The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts →...
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Page 42: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •... -
Page 43: Specifications
Based on the AC voltage of the adapter. For the DC voltage of the ― This device is a Class B digital apparatus. product, refer to the product label. ― For detailed device specifications, visit the Samsung Electronics website. Signal connectors HDMI, DisplayPort... -
Page 44: Standard Signal Mode Table
Standard Signal Mode Table Synchronization Horizontal Frequency 30 - 270 kHz Vertical Frequency 48 - 240 Hz Resolution Optimum resolution 1920 x 1080 @ 60 Hz Maximum resolution 1920 x 1080 @ 240 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. - Page 45 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) CEA, 1920 x 1080 112.500 100.000 297.000 CEA, 1920 x 1080 135.000 120.000 297.000 CEA, 1920 x 1080 RB 166.587 143.981 346.500 ― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. ―...
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Page 46: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.