Table of Contents
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USER MANUAL
Gaming Monitor
C49RG9*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair center, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung CRG90 Series
Summary of Contents for Samsung CRG90 Series
- Page 1 © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners. An administration fee may be charged in the following situations: (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user...
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Game Securing the Installation Space Pre-connection Checkpoints Picture Mode Precautions for storage Connecting and Using a PC Refresh Rate Safety Precautions Connection Using the HDMI Cable Black Equalizer Cleaning Connection Using the DP Cable Electricity and Safety... - Page 3 WEEE Correct Disposal of This Product System (Waste Electrical & Electronic Equipment) Troubleshooting Guide Self Diagnosis Lighting Requirements Before Contacting Samsung Customer Service Center Local Dimming Testing the Product Checking the Resolution and Frequency Volume Check the following. Smart ECO Saving+ Q &...
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Page 4: Before Using The Product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) -
Page 5: Cleaning
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed. -
Page 6: Installation
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 7: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable. - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.
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Page 9: Preparations
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― The JOG button is located at the bottom right side of the screen and has JOG Button 5 directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER). Control Panel This LED is power status indicator and works as •... -
Page 10: Function Key Guide
Function Key Guide Icons Description Selects by moving the JOG button in the function key guide screen. ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Menu The OSD (On Screen Display) of your Monitor’s feature appears. -
Page 11: Game Setting Key
Game Setting Key When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can JOG Button Power saving/Non-signal mode directly see the settings for three different modes. -
Page 12: Changing Brightness, Contrast And Sharpness Settings
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up, if no OSD menu is You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. displayed. -
Page 13: Types Of Ports
Types of Ports ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. POWER IN HDMI IN DP IN 1... -
Page 14: Upgrading The Software Via Usb
Upgrading the Software via USB When the message as shown in the following figure is displayed on the monitor, select upgrade the software. Be sure to insert the USB disk into the port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen. -
Page 15: Anti-Theft Lock
Anti-theft Lock Note The supported USB disk formats are FAT, FAT32, and NTFS. ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided For the CRG9 model, make sure that each upgrade file is a BIN format file, follows the CRG9 model naming rule (m-RG949CCAA-****.*[4 digits].bin, where ****.* is a version number, and 4 digits are with your anti-theft locking device for details. -
Page 16: Installation
Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. -
Page 17: Removing The Stand (For Attaching The Bracket Wall)
Removing the Stand (For Attaching the BRACKET WALL) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Rotate the COVER-REAR TOP counterclockwise. -
Page 18: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height Caution ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2.0° (±2.0°) ~ +17.0° (±2.0°) -15.0° (±2.0°) to Left ~ 15.0° (±2.0°) to Right •... -
Page 19: Attaching The Bracket Wall
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 20: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―... -
Page 21: Connecting To Headphones
Connecting to Headphones Connecting to Microphone MIC IN ― Use headphones when activating sound with an HDMI-HDMI or DP cable. Connection Using the Audio Cable MIC OUT... -
Page 22: Connecting The Product To A Pc As A Usb Hub
Connecting the Product to a PC as a USB HUB Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ Connecting a PC to the Product output ports available. -
Page 23: Connecting A Usb Device
― To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write Connecting a USB device rate will be affected by the USB device and your PC. ― The product does not support media play. If you need to play a file in your USB device, please connect the ―... -
Page 24: Connecting The Power
Connecting the Power Connect the port of the monitor and the USB port of the computer with the USB cable. ― To use port, you have to connect the UP (Upstream Cable) to the PC. ― Make sure to use the USB cable supplied with this monitor to connect the monitor's port and your computer's USB port. -
Page 25: Tidying Up The Connected Cables
Tidying Up the Connected Cables : Headphones hanger : Downward : Upward Connect the corresponding cables. Arrange the cables against the bend Hang the HOLDER-CABLE in the direction Arrange the cables against their bend Push the COVER STAND BODY REAR in tendency of the cables and pull the cables as shown in the figure. -
Page 26: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung website at http://www. samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 27: Game
Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. Custom High-Brightness Picture Mode... -
Page 28: Refresh Rate
Refresh Rate In AV mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. Change the screen refresh rate. A higher refresh rate can reduce eye strain. You can activate either Dynamic, Standard, Movie or Custom. -
Page 29: Black Equalizer
• The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. ― When the resolution is changed while setting FreeSync Standard Engine... - Page 30 How do you enable FreeSync? The models in the Graphic Cards list supports FreeSync FreeSync Standard Engine Ultimate Engine in the OSD menu. FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Enable FreeSync...
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Page 31: Low Input Lag
Low Input Lag Screen Size Minimize input lag for fast reactions by reducing the video processing time. Select the best screen size and ratio. ― It is recommended to set the refresh rate of the graphic card to any of 100 Hz and 120 Hz. With 60 Hz, the ―... -
Page 32: Save Settings
Save Settings In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Save up to three custom game modes to suit your preferences. Press a game mode shortcut key at the lower part of the monitor to directly access your favorite custom game mode. -
Page 33: Picture
Chapter 05 Picture A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. Custom High-Brightness Picture Mode... -
Page 34: Brightness
Brightness In AV mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can adjust the general brightness of the picture. (Range: 0~100) You can activate either Dynamic, Standard, Movie or Custom. -
Page 35: Color
Color HDMI Black Level Adjust the tint of the screen. If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ ― This menu is not available when color degradation, black level, etc.) may occur, depending on the connected source device. In such case, Picture Mode is set to Cinema... -
Page 36: Screen Adjustment
Screen Adjustment ― This option is only available when PC/AV Mode is set to AV. Configuring the PBP Settings. ― This menu is only available when Screen Size is set to Screen Fit Mode. When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, select PBP Mode Screen Fit... -
Page 37: Aspect Ratio
Aspect Ratio Select the image size for each screen. • 16:9(16:9): Select this option if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 2560 x 1440 (width x height). •... -
Page 38: Onscreen Display
Chapter 06 OnScreen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown. Specifications are subject to change without notice to improve quality. Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified Language period of time. -
Page 39: System
Chapter 07 System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Select when the following screen is prompted. from what is shown. - Page 40 If you need to see the photo again, click Show Again. Show Again • You will see the following screen when you select Yes. Self Diagnosis Complete Contact the Samsung Call Center for assistance. Please have the following information ready: ‐ Model Code: ************** ‐...
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Page 41: Lighting
Lighting Smart ECO Saving+ Configure how the LED lighting on the back of the screen works. Smart ECO Saving+ function reduces power consumption by controlling the electric current used by the monitor panel. • Off: Deactivate the Lighting function. ― This menu is not available when Eye Saver Mode is enabled. -
Page 42: Pc/Av Mode
PC/AV Mode USB Super Charging PC/AV Mode to AV. The picture size will be enlarged. Charge the battery of a connected source device quickly using the port on the product. This option is useful when you view a movie. • Off: Disable USB Super Charging. -
Page 43: Displayport Ver
DisplayPort Ver. HDMI Mode Select your DisplayPort version. Select the HDMI mode to use. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. ― The supportable device and resolution may differ depending on its version. ―... -
Page 44: Power Led On
Power LED On Information Configure the settings to enable or disable the power LED located at the lower part of the product. View the current input source, frequency and resolution. • Working: The power LED is on when the product is turned on. •... - Page 45 Pre-requisite to the use of HDR: Automatically provide an optimal HDR effect based on the video source. Using a HDR-supported graphics card in combination with a HDR-supported game and connecting to the HDMI/DP port of this product can enable the HDR effect. If an HDR signal has been processed by some devices (graphics card/player, etc.), the signal will not ―...
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Page 46: Installing The Software
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung website at http://www. samsung.com. ― The software may not work properly if you do not restart the computer after the installation. -
Page 47: Troubleshooting Guide
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 48 Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.
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Page 49: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •... -
Page 50: Specifications
• This device is a Class B digital apparatus. Refer to the label at the back of the product as the standard voltage can • For detailed device specifications, visit the Samsung website. vary in different countries. • (Europe only) -
Page 51: Standard Signal Mode Table
Standard Signal Mode Table Synchronization Horizontal Frequency 30 – 190 kHz Vertical Frequency 24 – 120 Hz Resolution Optimum resolution 5120 x 1440 @ 60 Hz (HDMI) 5120 x 1440 @ 120 Hz (DisplayPort) Maximum resolution 5120 x 1440 @ 60 Hz (HDMI) 5120 x 1440 @ 120 Hz (DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. - Page 52 HDMI Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 800 49.702 59.810 83.500 VESA DMT, 1280 x 1024 63.981 60.020 108.000 VESA DMT, 1280 x 1024 79.976 75.025 135.000 VESA DMT, 1440 x 900 55.935 59.887 106.500...
- Page 53 DisplayPort1/DisplayPort2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 640 x 480 37.861 72.809 31.500 VESA DMT, 640 x 480 37.500 75.000 31.500 VESA DMT, 800 x 600 35.156 56.250 36.000 VESA DMT, 800 x 600 37.879 60.317 40.000...
- Page 54 DisplayPort1/DisplayPort2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA CVT, 3840 x 1080 137.250 119.974 549.000 VESA CVT, 5120 x 1440 88.826 59.977 469.000 VESA CVT, 5120 x 1440 150.994 99.996 797.250 VESA CVT, 5120 x 1440 182.955 119.970 966.000...
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Page 55: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 56: Weee
WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.