Serial, Parallel, And Usb Problems - HP OmniBook XE User Manual

Serial, Parallel, and USB Problems

If a serial mouse doesn't work
First, make certain you completely followed the manufacturer's installation instructions to
install the mouse properly.
Check the port connection to see if it's loose.
Check settings in BIOS Setup.
1. From the Start menu, shut down, then restart the OmniBook.
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.
3. From the Advanced menu, check that Serial is enabled.
If you suspend and resume, reboot the computer to reenable the mouse.
If a serial modem doesn't work properly
In Windows Help use the Modem Troubleshooter.
Check the port connection (it may be loose).
Check settings in BIOS Setup.
1. From the Start menu, shut down, then restart the OmniBook.
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.
3. From the Advanced menu, check that Serial is enabled.
If the serial or parallel port is not working
Check the port connection (it may be loose).
Check settings in BIOS Setup.
1. From the Start menu, shut down, then restart the OmniBook.
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.
3. From the Advanced menu, check that Parallel or Serial is enabled.
If the USB port is not working
Windows NT 4.0 does not support USB.
Contact the vendor of the peripheral device, as well as Hewlett-Packard, for the latest
versions of the USB drivers.
You may also want to test the ports with diagnostics. See
Tools.
Testing the OmniBook with Diag
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