LG AS60GDWT0 Owner's Manual page 43

Symptom
A noise is generated
when i start or stop
the clean booster.
I can't connect to
the product in the
LG Smart ThinQ
app.
I can't register the
product in the LG
Smart ThinQ app.
The dust
concentration levels
are different between
the product and the
LG Smart ThinQ app.
Cause
-
is the power plug
unplugged from the
outlet?
is the wireless router
connected with the
product not working?
is the product too far
away from the wireless
router?
is your wireless router
working properly?
Are you looking at the
same dust particle?
Solution
• It means that the clean
booster is trying to look for the
correct location.
• Plug in the power cord of the
product.
• Power off the wireless router
and on again.
• Check if there is an Internet
connection problem with the
router.
• Move the wireless router near
the product.
• Some carriers provide routers
that are available to their
members only. If you have an
outdated model, contact your
carrier to have it replaced with
a newer one.
• Make sure that the levels
of the super ultra-fine/ultra-
fine/fine dust are displayed
consistently between the LG
Smart ThinQ app and your
product.
• The difference in the values
could be caused by the
difference in update time
between the LG Smart ThinQ
app and the product.
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