Advertisement
accessories.
If a model is not listed here will have 90 day warranty on parts only if it's a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days
parts and labor for Thermoelectric; Customer is required to put down a labor deposit of $75 for
Thermoelectric units; $150 for compressor based Wine Coolers and $195 for WineMate units which
will be kept if a unit is found to be in good working condition. Customer is responsible for freight
costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship
us back the part; upon inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is "defective" with regards to refrigeration, Purchaser must obtain a
letter from a qualified refrigeration technician at the Purchaser's cost to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to a manufacturing
defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser's exclusive remedy
is limited at Seller's option to repair or replace defective part[s] with either new or reconditioned
part[s]. Purchaser is responsible for shipping the unit prepaid to a designated facility and Seller will
pay return shipping charges in the continental United States for items repaired under warranty within
12 (twelve) months from date of sale. The returned unit must be packaged correctly, with enough
protection to ensure the unit is not further damaged. Oversized or lack of packaging is not permitted
and will be refused. Replacement or exchanged units will be returned to Purchaser through curbside
delivery only. Any redelivery fees are the Purchasers responsibility. Since the natural variation in
texture, density, grain, color, tone, and shade of wood is unavoidable; Seller does not guarantee
the texture, color, tone, or shade of the wood: nor does seller guarantee the colorfastness of wood
or against peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping;
all wood surfaces must be sealed before placing cellar into service. Make sure doors are aligned by
reviewing the owner's manual. Improper repair or placement of the unit will void the warranty. Any
third party repair facility must be preapproved in writing by Seller, before providing replacement
parts under warranty. Change Orders: Custom units already in production that require a change will
be subject to a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp
facility, Purchaser agrees to pick up their repaired item or make arrangements for return shipping
within a 30 day period once they have been notified by Vinotemp through phone call, email, or letter
that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 30 days but
no longer than 60 days, the Purchaser will incur additional storage fees of 2%. After 60 days in
storage, the item will become property of Vinotemp. For custom units with deposits: If product is not
picked up or shipped within 60 days of completion, Purchaser deposit is forfeited and product
becomes the property of Vinotemp. Warranty period is from the date of sale (not from shipping,
delivery, nor installation). All completed cabinetry, racking, or other custom work must be picked up
or shipped within a period of 14 days after Vinotemp has notified the Purchaser by phone call, email,
or letter. Any completed cabinetry, racking, or other custom work stored longer than 14 days will
incur an additional monthly storage fee. After 60 days, the product will become property of Vinotemp.
18
Advertisement
