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The chillers seems
to make too much
noise.
The door will not
close properly.
Error Code:
E1-E2-E3-
E4-E7-E8
Terms of Sale
Cancellation or Fees Terms:
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier's missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If item
with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus freight
costs both ways will be charged. All damages must be noted at time of delivery on BOL and Seller
to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if cancelation
is authorized by Seller, a 35% restocking fee and freight both ways will be charged. No cancelation
or refund on made-to-order products. If an order has been placed and production has not started,
cancellation fee of 15% of total amount will be charged. Cancelled orders paid by Credit Card will
have an additional fee of 3% deducted from the total refund. Once your order has shipped, the
shipping address cannot be changed. Refurbished units are sold as is. Purchaser assumes risks to
the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein.
Defective Return and Exchanges: Prior diagnosis and troubleshooting by Vinotemp Technical
Service Team is required for a defective product exchange to occur, should all other repair
remedies fail. All defective return exchanges require a Return Authorization Number (RA)
assigned by Vinotemp. Any unauthorized defective return to Vinotemp will be rejected at the time
of attempted delivery. Return freight costs for defective product is covered by Vinotemp within the
•
The chiller is not level.
•
The chiller is not level.
•
The door was reversed and
not properly installed.
•
The door gasket is dirty.
•
The shelves are out of
position.
•
A sensor has failed.
•
Level the unit.
•
The rattling noise may come from
the flow of refrigerant, which is
normal.
•
As each cycle ends, you may hear
gurgling sounds caused by the flow
of
refrigerant
in
Contraction and expansion of the
inside walls may cause popping
and crackling noises.
•
Level the unit.
•
Close the door properly.
•
Clean the door gasket.
•
Place the shelves properly.
•
Contact us for a service call.
your
chiller.
13
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