Epson WorkForce 500 Quick Manual

Epson workforce 500: user guide.
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Epson WorkForce 500 Series
Quick Guide
Basic Printing, Copying, Scanning, and Faxing

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   Summary of Contents for Epson WorkForce 500

  • Page 1

    Epson WorkForce 500 Series ™ Quick Guide Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems...

  • Page 2: Table Of Contents

    Contents Loading Paper ......... 4 Using Special Papers .

  • Page 3: Table Of Contents

    Checking the Ink Cartridge Status ......34 Purchasing Epson Ink Cartridges ......35 Replacing Ink Cartridges .

  • Page 4: Loading Paper

    Loading Paper ® You can load up to 80 sheets of plain paper or Epson Bright White Paper, or 100 sheets of Epson Presentation Paper Matte. Load Premium Presentation Paper Matte and most photo papers 20 sheets at a time. Load transfer paper and adhesive sheets one sheet at a time.

  • Page 5: Using Special Papers

    Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects. You can purchase genuine Epson ink and paper at Epson Supplies Central (U.S. sales) or (Canadian sales). You can also purchase supplies from an Epson authorized reseller.

  • Page 6

    Paper name Epson Photo Paper Glossy Epson Photo Quality Self- adhesive Sheets Epson Iron-on Cool Peel Transfer Paper Loading Paper Size Borderless 4 × 6 inches Letter (8.5 × 11 inches) A4 (8.3 × 11.7 inches) Letter (8.5 x 11 inches)

  • Page 7: Placing Originals For Copying, Scanning, Or Faxing, Using The Scanner Glass

    Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass (below) or in the Automatic Document Feeder (see page 8). Using the Scanner Glass You can place two photos or a document up to letter-size (or A4) on the scanner glass to make color or black and white copies.

  • Page 8: Using The Automatic Document Feeder

    Using the Automatic Document Feeder You can place up to 30 letter-size sheets or 10 legal-size sheets in the Automatic Document Feeder. 1. Tap the originals on a flat surface to even the edges. 2. Move the edge guides aside. 3.

  • Page 9: Copying A Document Or Photo, Copying A Document

    To turn off the “beep” heard when you press a button, press Setup, select Maintenance, choose Beep, and select Off. Copying a Document 1. Place your original(s) for copying (see page 7). 2. Load letter-size plain paper, Epson Bright White Paper, or Epson Presentation Paper Matte. 3. Press the button.

  • Page 10: Restoring, Cropping, Or Copying Photos

    1. Place one or two photos on the scanner glass. Place them at least 1/4 inch (5 mm) apart. 2. Load 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper in the sheet feeder. 3. Press the 4×6/5×7/Restore...

  • Page 11

    6. Press 7. Press to prescan your photos. You see these settings: 8. Press l or r to view your photos. To print more than 1 copy of a photo, press to select the number. – 9. If you want to crop a photo and enlarge the resulting image area to fit onto your paper, press Display/Crop ■...

  • Page 12

    ■ Select Paper Type Paper Type Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Presentation Paper Matte ■ Select Paper Size Note: Availability of options depends on the Paper Type setting you choose.

  • Page 13: Faxing A Document Or Photo, Connecting A Phone Or Answering Machine

    WorkForce 500 Series. Note: If you’re connecting the WorkForce 500 Series to a DSL phone line, you must plug a DSL filter into the wall jack or you won’t be able to use the fax or telephone equipment as described below. Contact your DSL provider for the necessary filter.

  • Page 14: Setting Up Fax Features

    A phone or answering machine must be connected to the EXT. port for the WorkForce 500 Series to detect an incoming fax call when a phone is picked up. If a fax call comes in, and you pick up the phone without having a phone or answering machine connected to the EXT.

  • Page 15: Entering Fax Header Information

    Note: If you leave the WorkForce 500 Series unplugged for a long period of time, the date and time settings may get lost. See the on-screen Epson Information Center for instructions on setting the date and time.

  • Page 16: Using The Keypad To Enter Numbers And Characters, Select Scan And Print Settings

    Select Scan and Print Settings Use these settings to adjust the image quality of incoming and outgoing faxes, select the paper size loaded in your WorkForce 500 Series, select the size at which faxes are printed, and select when you want printed reports.

  • Page 17

    Paper Size (On), or printed at their original size on multiple sheets (Off). Indicates when the WorkForce 500 Series prints a report on the last transmitted fax. Select Off to turn off report printing, On Error to print reports only when an error occurs, or On Send to print reports for every fax you send.

  • Page 18: Printing Your Speed Dial List

    1. Press the button. 2. Press Display/Crop 3. Select Speed Dial 4. Make sure letter-size paper is loaded in the WorkForce 500 Series, then press to print your list. Start Faxing a Document or Photo , then press , then press .

  • Page 19: Sending A Fax

    Sending a Fax You can send a fax by manually entering a fax number (as described below), by redialing the previous fax number, or selecting an entry from your speed dial list. 1. Place your original(s) for faxing (see page 7). 2.

  • Page 20

    Note: If the fax number is busy, you see a redialing message and the WorkForce 500 Series redials after one minute. To redial immediately, press Redial/Pause. Other Ways to Dial a Fax Number In addition to manual transmission, here are some other ways you can enter a fax number: ■...

  • Page 21: Receiving Faxes

    Auto Answer turn it on, press the button. Auto Answer/Space Note: To change the number of rings before the WorkForce 500 Series answers, see page 14. Auto Answer light To receive faxes manually, turn off the light and follow these steps: Auto Answer 1.

  • Page 22: Printing From Your Camera's Memory Card, Inserting Your Camera's Memory Card

    Printing From Your Camera’s Memory Card The WorkForce 500 Series lets you print photos directly from your digital camera’s memory card. You can also print photos using an index sheet or your camera’s ™ DPOF settings, or transfer files to and from the card. You can also print by connecting your camera directly.

  • Page 23: Selecting Photos From The Screen

    Caution: Do not remove the card or turn off the WorkForce 500 Series while the memory card access light is flashing; you may lose data on the card. Selecting Photos From the Screen 1.

  • Page 24: Printing From Your Computer, Printing In Windows

    Epson Information Center. Before you start, make sure you’ve installed your printer software and connected the WorkForce 500 Series to your computer as described on the Start Here sheet. Tip: It’s a good idea to check for updates to your WorkForce 500 Series software.

  • Page 25

    7. If you want to reduce or enlarge your printout, or print double-sided, click the tab and select settings as necessary. Page Layout 8. For more printing options, click the Note: For more information about print settings, click Help or see your on-screen Epson Information Center. 9. Click to save your settings. Fix Red-Eye tab.

  • Page 26: Printing With A Macintosh

    EPSON WorkForce 500 4. Click d to expand the Print window, if necessary. Printing From Your Computer to start printing. This window appears and shows the Print as the Printer Select EPSON WorkForce 500 Cancel printing setting. Click to expand...

  • Page 27

    5. Select the basic page setup options. For borderless photos, choose a setting with a Paper Size Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window.

  • Page 28

    7. Choose any other printing options you may need from the pop-up menu. See the on-screen Epson Information Center for details. Note: To reduce or remove red-eye effects in photos, choose Extension Settings from the pop-up menu and select Fix Red-Eye.

  • Page 29

    Note: For more information on advanced settings click 7. Choose any other printing options you may need from the pop-up menu. See the on-screen Epson Information Center for details. 8. Click Print from the pop-up menu, and select the following print button to change additional settings.

  • Page 30: Selecting The Correct Paper Type

    Selecting the Correct Paper Type Select the correct Type printer software. This tells the WorkForce 500 Series what kind of paper you’re using, so the ink coverage can be adjusted accordingly. For this paper/media Plain paper Epson Bright White Paper...

  • Page 31: Scanning Multiple

    With the Automatic Document Feeder, you can scan up to 30 pages at a time. Note: For detailed scanning instructions, see the on-screen Epson Information Center. 1. Place your document in the Automatic Document Feeder (see page 8). 2. Do one of the following to start Epson Scan: ■...

  • Page 32: Maintaining Your All-in-one, Checking The Print Head Nozzles

    Maintaining Your All-in-One Follow the steps here to check and clean the print head, and replace ink cartridges. To align the print head, if necessary, see the on-screen Epson Information Center. Checking the Print Head Nozzles If your printouts are faint or have gaps in them, the print head nozzles may be clogged.

  • Page 33: Cleaning The Print Head

    WorkForce 500 Series and wait at least six hours to let any dried ink soften. Then try printing again. If you do not use your WorkForce 500 Series often, it is a good idea to print a few pages at least once a month to maintain good print quality.

  • Page 34: Checking The Ink Cartridge Status

    If you have installed a High Capacity (68) ink cartridge, the error message on your screen may show it as 69. This is not a problem, however, because the WorkForce 500 Series recognizes that it is actually a High Capacity cartridge.

  • Page 35: Purchasing Epson Ink Cartridges

    The 68 High Capacity color ink cartridges are available only online. We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.

  • Page 36: Replacing Ink Cartridges

    Leave the expended cartridge(s) installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. Turn on the WorkForce 500 Series. If a cartridge is low or expended, you see a message on the display screen.

  • Page 37

    Caution: To conserve ink, never turn off the WorkForce 500 Series while ink is charging. If you see an ink replacement message on the display screen, press the cartridges securely.

  • Page 38: Solving Problems, Checking For Software Updates, Problems And Solutions

    Problems and Solutions Check the solutions below if you’re having trouble using your all-in-one. Note: If the screen is dark, the WorkForce 500 Series is in sleep mode to save power. Press any button (except the P Printing and Copying Problems ■...

  • Page 39: Paper Feeding Problems

    ■ Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel when copying (see page 12), when faxing (see page 21), or in your printer software (see page 30). ■ Use the Automatic Document Feeder to fax or scan legal-size documents, but not to copy them.

  • Page 40: Faxing Problems, Print Quality Problems

    If the line has static, press Communication settings. ■ If the WorkForce 500 Series is connected to a DSL phone line, you must have a DSL filter connected to the phone jack. Contact your DSL provider for the necessary filter. ■...

  • Page 41: Where To Get Help

    Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at (U.S. sales) or (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

  • Page 42: Notices

    Notices Important Safety Instructions Before using your all-in-one, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label. ■...

  • Page 43: Lcd Screen Safety, Ink Cartridge Safety Instructions

    ■ If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

  • Page 44: Telephone Equipment Safety Instructions

    Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property.

  • Page 45

    Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse,...

  • Page 46: Declaration Of Conformity

    To find the Epson Authorized Reseller nearest you, visit our website at: To find the Epson Customer Care Center nearest you, visit You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012 Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;...

  • Page 47: Fcc Compliance Statement

    This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Epson America, Inc. Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840...

  • Page 48

    A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.

  • Page 49: For Canadian Users

    WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device.

  • Page 50: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.

  • Page 52

    CPD-25484 Printed in XXXXXX...

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  • L.Storey Jan 13, 2013 04:14:
    The info. screen reads Replace ink cartridges​. I have replaced all ink cartridges witn new ones.Every time i go to use the printer the info screen shows Replace ink cartridges