Compaq Armada 4200 Reference Manual

Armada 4200: reference guide
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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE
FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS
CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior
written consent from Compaq Computer Corporation.
©1998 Compaq Computer Corporation. All rights reserved. Printed in
Singapore.
Compaq and LTE are registered in the U.S. Patent and Trademark
Office. Armada is a trademark of Compaq Computer Corporation.
Microsoft, MS-DOS, and Windows are registered trademarks of
Microsoft Corporation.
The software described in this guide is furnished under a license
agreement or nondisclosure agreement. The software may be used or
copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
R
G
EFERENCE
UIDE
Compaq Armada 4200 Family of Personal Computers
First Edition (January 1998)
Part Number 290779-001
Compaq Computer Corporation

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Summary of Contents for Compaq Armada 4200

  • Page 1 Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. EFERENCE UIDE Compaq Armada 4200 Family of Personal Computers First Edition (January 1998) Part Number 290779-001 Compaq Computer Corporation...
  • Page 2: Table Of Contents

    ONTENTS preface EFORE EGIN chapter 1 INDING NFORMATION Printed and Online References ... 1-1 Online Options Catalog ... 1-2 Ordering Backup Software ... 1-2 chapter 2 AKING A OOK AT THE Front and Left Side Components ... 2-2 Front and Right Side Components... 2-3 Keyboard Components ...
  • Page 3 chapter 4 ORKING WITH OINTING Mouse Utility ...4-2 Touchpad Components ...4-3 Trackball Components ...4-4 Removing a Pointing Device ...4-5 Installing a Pointing Device...4-7 chapter 5 ANAGING OWER Power Button ...5-2 Power Choices ...5-3 Suspend Button ...5-3 How Suspend Is Initiated ...5-4 Initiating Suspend ...5-4 Exiting Suspend ...5-5 Hibernation ...5-6...
  • Page 4 Handle Tilt Feature... 6-5 Removing/Inserting the Handle Battery ... 6-5 chapter 7 SING THE Inserting/Removing the Diskette Drive ... 7-2 Inserting a Diskette... 7-4 Removing a Diskette... 7-4 Removing/Inserting the Modular Battery ... 7-5 chapter 8 SING THE XTERNAL Inserting the Diskette Drive into the External Diskette Drive Bay ...
  • Page 5 Connecting a TV or VCR ...10-8 Displaying Pictures ...10-9 Connecting Infrared Equipment...10-10 chapter 11 DDING OFTWARE AND Installing Software ...11-2 Operating System Support ...11-2 Upgrading Memory...11-3 Memory Upgrade Options ...11-3 Checking Current Memory ...11-3 Adding Memory...11-4 Upgrading the Hard Drive...11-5 chapter 12 ETTING ECURITY...
  • Page 6 Compaq Diagnostics... 14-4 Running Computer Checkup (TEST) ... 14-4 Running the View System Information (Inspect Utility) ... 14-6 chapter 15 ROUBLESHOOTING Checklist ... 15-1 Interpreting Messages on the Screen ... 15-2 Solving Minor Problems... 15-3 Solving Battery Problems ... 15-3 Solving Diskette/Diskette Drive Problems ...
  • Page 7 appendix A ORLDWIDE ELPHONE appendix B POST E RROR ESSAGES appendix C ONNECTOR SSIGNMENTS appendix D OWER EQUIREMENTS General Requirements... D-1 Country-Specific Requirements ... D-2 appendix E LECTROSTATIC ISCHARGE Preventing Electrostatic Discharge ... E-1 Grounding Methods ... E-1 appendix F GENCY EGULATORY Agency Regulatory Identification Numbers ...F-1...
  • Page 8 preface EFORE Some or all of the following format conventions are used in this guide to distinguish elements of text: Names of keys are shown in bold type as they appear on the keyboard, for example, Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Ctrl+Alt+Delete.
  • Page 9: Finding Information About Your Computer

    chapter INDING NFORMATION OMPUTER In this chapter you will learn about the references that come with your computer and where to find them. References are provided for you in two forms: As printed materials As online information accessible from the computer screen The references that come with the computer vary by model.
  • Page 10: Online Options Catalog

    The online references installed on the computer include the user’s guides, application help, software utilities help, and customer support information. Many are accessible from the Compaq Information Center folder on the Start menu. Others can be accessed from the application or utility screens. CAUTION: Windows interface.
  • Page 11: Taking A Look At The Computer

    chapter AKING A OMPUTER Your computer is equipped with many features, including hotkeys, programmable keys, light indicators, and connectors. This chapter familiarizes you with the components on the computer and how to use them. External devices such as a printer, portable expansion unit, monitor, keyboard, or mouse can be connected to your computer to enhance its functionality.
  • Page 12: Front And Left Side Components

    Front and Left Side Components Front and Left Side Components Front and Left Side of the Computer Ref. Component Cable lock provision Hard drive PC Card slots PC Card eject buttons Audio connectors 2-2 Taking a Look at the Computer Function Protects your computer from theft.
  • Page 13: Front And Right Side Components

    Front and Right Side Components Front and Right Side Components Front and Right Side of the Computer Ref. Component DualBay DualBay eject button AC power connector Function Accepts an internal diskette drive (3.5-inch diskettes) or modular battery pack. Ejects the diskette drive or modular battery pack.
  • Page 14: Keyboard Components

    Keyboard Components Keyboard Component Function keys Fn+F1 - Fn+F10 User-programmable keys Suspend button Status panel lights Power button Embedded numeric keypad 2-4 Taking a Look at the Computer Keyboard Components Function Used for specific functions in applications and operating systems. Assign and launch applications or documents quickly and emulate Windows and Application Logo Keys.
  • Page 15 Continued Taking a Look at the Computer 2-5...
  • Page 16 Keyboard Components Component Arrow keys Stereo speakers Pointing device 2-6 Taking a Look at the Computer Continued Function Allow cursor to move up, down, right, left. Produce high-quality stereo sound. The touchpad moves the pointer around the screen and functions as a portable mouse.
  • Page 17: Status Panel Lights

    Status Panel Lights Status Panel Lights Ref. Indicator Power/ Suspend Battery charge Caps Lock Scroll Lock Num Lock Status Panel Lights Function Turns on (solid) when power to the computer is turned on; blinks in Suspend mode; turns off when computer is in Hibernation or powered off.
  • Page 18: Rear Components

    Rear Components Rear Components Component Keyboard/mouse connector Parallel connector Serial connector Infrared lens (IrDA compliant) External monitor connector Connects external monitor to computer 2-8 Taking a Look at the Computer Rear of the Computer Function Connects an external keyboard, mouse, or other compatible PS/2 pointing device.
  • Page 19 Rear Components Continued Component NTSC/PAL Video Status panel indicator lights Function Connects the computer to TV, VCR, camcorder, or laser disc, using the NTSC (U.S.) and PAL (European) formats. You can use the NTSC/PAL cable included with your computer to make video connections.
  • Page 20: Bottom Components

    Bottom Components Bottom Components Component DualBay Pointing device Memory compartment Expansion slot Hard drive compartment 2-10 Taking a Look at the Computer Bottom of the Computer Function Accepts an internal diskette drive (3.5-inch diskettes) or modular battery pack. The touchpad moves the pointer around the screen;...
  • Page 21: Versatile Handle

    Versatile Handle A multifunctional handle with a Lithium Ion battery pack inside provides more portable power by adding a second battery pack. In addition, the handle moves to three convenient positions: Creates a comfortable tilt for working at the keyboard. Fold the handle back and under the computer.
  • Page 22: Using Keyboard Shortcuts

    chapter SING EYBOARD Keyboard shortcuts help you customize the keyboard. You can use designated keys to change and select computer settings, such as speaker volume, battery conservation, and popup windows. This chapter familiarizes you with the following keyboard and shortcut features: User-programmable keys Hotkeys Special function keys...
  • Page 23: User-Programmable Keys

    User-Programmable Keys The four user-programmable keys allow you to quickly open an application on your computer, bring up a document, or emulate one of the Microsoft Windows and Application Logo Keys. User Programmable Keys By assigning the programmed keys to schemes, you can create multiple sets of key assignments that will allow you to open almost any application or document on your computer.
  • Page 24: Unassigning User-Programmable Keys

    3. Click the Assign button. A dialog box appears showing a list of programs or documents from the Programs menu. NOTE: To access a larger number of programs, click the Show advanced options checkbox. This changes the Assign button to the Browse button. By clicking the Browse button, you can access all applications on your computer.
  • Page 25: Adding Schemes

    Adding Schemes A scheme is a programmable key assignment that you define and is unique to your Windows user profile. To add a new scheme, do the following: 1. Access the Programmable Keys utility in the Control Panel. 2. Click the Show advanced options checkbox. 3.
  • Page 26: Using The Hotkeys

    Using the Hotkeys The hotkey combinations (Fn+F1 - F10) allow you to use the arrow keys to quickly adjust computer settings using the Fn plus hotkeys F1 through F10. To use the arrow keys to adjust settings, hold down the hotkeys while using the up, down, right, or left arrow keys.
  • Page 27 Hotkey Functions and Assignments Feature Quick Lock/ QuickBank Battery Conservation Battery Gauge Contrast Control Brightness Control Fn+F10 Hibernation Num Lock 3-6 Using Keyboard Shortcuts Continued Hotkeys Function Fn+F6 Initiates QuickLock, which disables the keyboard and mouse, and QuickBlank, which clears the screen. Enter power- on password to disable QuickLock and QuickBlank and reactivate keyboard, mouse, and screen.
  • Page 28: Using Special Function Keys

    Using Special Function Keys Some keys on the keyboard provide special functions, depending on the application you are using. These keys are described in the following table: Backspace Caps Lock Ctrl F1 – F12 NumLk Pause PrtSc Scroll Special Function Keys Function Application dependent, used in combination with another key for a specific function.
  • Page 29: Using The Numeric Keypad

    Special Function Keys Ctrl+Alt+Delete Fn + suspend Ctrl+Power Using the Numeric Keypad The embedded numeric keypad is a section of the keyboard that converts to a numeric keypad when the NumLk function is activated. This is done by pressing Fn+NumLk. Use this toggle key function to enable and disable the embedded numeric keypad.
  • Page 30: Working With Pointing Devices

    chapter ORKING WITH OINTING The pointing device on your computer is a versatile feature that eliminates the need to carry a mouse when traveling. It moves the cursor around the screen and can be used with either hand. This computer can use either a modular touchpad or trackball pointing device.
  • Page 31: Mouse Utility

    Mouse Utility Button functions and other touchpad/trackball features can be customized using the Mouse utility located in the Control Panel on the Windows Start menu. To access this utility using the touchpad or trackball, follow these steps. Using the trackball: 1.
  • Page 32: Touchpad Components

    Touchpad Components The modular touchpad features a flat active pad surface , and your fingertip acts as the pointing device. The left button functions like the left mouse button. The right button works like the right mouse button. Touchpad Components For more information on customizing touchpad settings, refer to the Help in the mouse utility.
  • Page 33: Trackball Components

    Trackball Components The modular trackball is similar to the touchpad but uses a ball to control the cursor. The top button button, and the bottom button ball rolled with the thumb, controls the cursor and can be used with either hand. Modular Trackball Components See Chapter 15, “Troubleshooting,”...
  • Page 34: Removing A Pointing Device

    Removing a Pointing Device If you prefer a different pointing device, you can replace the pointing device easily. Before removing the pointing device from the computer, remove the device in the DualBay. Follow these steps to remove a device from the DualBay” 1.
  • Page 35 4. Press in the metal retaining clip located in the wall between the DualBay and the pointing device bay, to release the pointing device. Pull the pointing device and remove it. Removing the Pointing Device (Touchpad) 4-6 Working with Pointing Devices...
  • Page 36: Installing A Pointing Device

    Installing a Pointing Device 1. With the computer in Suspend and the DualBay empty, align the slots in the sides of the pointing device with the guide rails in the pointing device bay. 2. Slide the pointing device forward into the bay until it snaps into place.
  • Page 37: Managing Power

    chapter ANAGING This computer has convenient features that allow you to manage power consumption and maximize battery operating time. The Power Properties icon in the Control Panel includes the power settings for your computer. This chapter describes the following power management features: Power button Suspend button Hibernation...
  • Page 38: Power Button

    Power Button Press the power button the power/suspend light off or restart the computer while working in Windows, click Shut Down on the Windows Start menu and follow the directions on the screen. If you are using a non-Windows application or experience a system lockup in Windows, press If system lockup persists, press If system lockup persists, press...
  • Page 39: Power Choices

    Power Choices To decide when to turn off the computer or initiate Suspend, consider: If you use the computer frequently and want “instant-on” convenience, you do not have to turn off the computer. Simply initiate Suspend when you’re not using it. If external power is not connected, drain while the computer is in Suspend, but at a much slower rate.
  • Page 40: How Suspend Is Initiated

    How Suspend Is Initiated Suspend is initiated in one of three ways: Manually, at any time, by pressing the suspend button once. The power/suspend indicator light Suspend Button and Power/Suspend Indicator Light Automatically, when a predefined timeout has been reached. You can set the Suspend timeout period in Power Properties.
  • Page 41: Exiting Suspend

    Exiting Suspend Exit suspend by pressing the suspend button once. When you exit Suspend, the following occurs: The computer beeps twice. The power/suspend indicator turns on (continuous). The “instant-on” feature lets you pick up your work right where you left off. No information is lost. IMPORTANT: The computer will not exit Suspend if the battery is low and external power is not connected.
  • Page 42: Hibernation

    Hibernation Hibernation is a safeguard condition during which all information in system memory is saved to the hard drive and power to the computer is turned off. When you resume work, your information is returned to the screen exactly where you left off. No information is lost.
  • Page 43: Exiting Hibernation

    Exiting Hibernation To resume work after Hibernation is initiated, do the following: 1. While the computer is still in Hibernation, install a fully charged battery pack or connect to an external power source, if installed batteries aren’t sufficiently charged. 2. Turn on the computer by pressing the power button once. The computer exits Hibernation.
  • Page 44 You can connect your computer to an electrical outlet with the AC Adapter that came with your computer. To connect the AC Adapter: 1. Connect the small end Adapter. 2. Connect the AC Adapter to the AC power connector . If the computer is attached to a Mobile CD Expansion Unit NOTE: (MCD), connect the AC Adapter to the MCD.
  • Page 45: Battery Power

    The AC Adapter is for indoor use only. Plug the AC power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Battery Power Your computer can accommodate from one to three battery packs.
  • Page 46: Comparing Battery Types

    Comparing Battery Types This computer can use two types of battery packs, nickel metal hydride (NiMH) and lithium ion (Li ion). Refer to the table below for a comparison of the battery features. Nickel Metal Hydride (NiMH) Charges more quickly Shorter life span Loses a charge more quickly Less expensive...
  • Page 47: Resolving A Low-Battery Condition

    Resolving a Low-Battery Condition When you operate the computer on battery power and the battery charge runs low, the computer beeps (unless speakers have been turned off or disabled) and the battery charge indicator on the status panel begins to blink. These signs indicate a low-battery condition.
  • Page 48: Extending Battery Pack Operating Time

    Extending Battery Pack Operating Time Battery pack operating time can be extended by following these guidelines: Select the High level of power conservation. See “Setting Battery Conservation Levels” in this chapter. Initiate Suspend or Hibernation or turn off the computer when not in use for several hours.
  • Page 49: Charging The Battery Pack(S)

    About Your Power Management Features To extend the battery life and hard drive performance of your Armada Personal Computer, Compaq strongly recommends you do the following: Leave your power management settings enabled, as shipped from Compaq. If the hard drive timeout is set to zero minutes in the Computer Setup utility, or to Off in the Custom battery conservation setting in Windows 95, change these settings to more conservative values.
  • Page 50: Recycling Used Batteries In North America

    Recycling Used Batteries in North America Disposal of nickel metal hydride or lithium ion battery packs should comply with country, state, province, or local regulations. The battery recycling program provides a safe and easy method for disposing of used batteries. Check the Worldwide Telephone Numbers in Appendix A, “Compaq Customer Support,”...
  • Page 51: Power Properties Utility

    Power Properties Utility This computer comes standard with Power Properties, a collection of power management features that allow you to extend battery operating time or conserve AC power. Under Windows NT, this utility is available as Power NOTE: Management. You can use power management to monitor most of the computer components, such as the hard drive, processor, and display.
  • Page 52: Battery Status Tab

    Some power management features for Windows 95 and Windows NT can be accessed from Power Properties (the power icon) on the Control Panel. Other power management features for these operating systems must be accessed in Computer Setup. If You Want To: Show Suspend on the Start menu or battery meter on the taskbar.
  • Page 53: Setting Battery Conservation Levels

    Setting Battery Conservation Levels To extend the life of your battery, customize the level of battery conservation or click one of three preset conservation levels. Medium, the factory setting, is in effect until you change it. You can change the default levels of battery conservation by pressing Fn+F7 to display a popup window indicating the current level.
  • Page 54: Setting A Timeout

    Custom: Saves battery power according to your specifications by setting timeouts. This setting remains in effect until you change it. (See the following section for more information on timeouts.) NOTE: High, Medium, None, (Drain), or Custom settings remain in effect until you change them. Setting a Timeout Timeouts are specified periods of system or component inactivity designed to conserve power.
  • Page 55: Turning Hibernation On Or Off

    Turning Hibernation On or Off Hibernation is automatically turned on when you first set up your computer. In order for Hibernation to work, it must allocate space on your hard drive equal to the amount of RAM installed. To free up this disk space, you can click the Hibernation tab in Power Properties and turn off Hibernation.
  • Page 56: The Battery Gauge Popup

    The Battery Gauge Popup Press the hotkeys to display the Battery Gauge popup Fn+F8 window. This shows the percentage of battery charge remaining for each battery in your system. The Battery Gauge Popup displays three numbered boxes, each representing a specific battery: Box 1, the modular battery in the DualBay.
  • Page 57: Using The Handle

    chapter SING THE The removable handle comes installed with a battery to extend the run time of your computer. The handle also gives your computer more portability and added functionality. This chapter describes the following: Handle functions Attaching the handle Detaching the handle Handle tilt feature Removing/Inserting the handle battery...
  • Page 58: Attaching The Handle

    Attaching the Handle To attach the handle to the computer, follow these steps: 1. Remove the battery, if installed. (See “Removing/Inserting the Handle Battery” in this chapter for instructions on removing the battery.) 2. If a charged battery is installed in the DualBay, initiate Suspend.
  • Page 59: Detaching The Handle

    4. Tighten the thumbscrews on the handle by turning them clockwise. Turning Thumbscrews to Tighten Handle 5. Insert the battery. (See “Removing/Inserting the Handle Battery,” in this chapter for instructions on inserting the battery.) 6. Turn the computer over, open the display, attach external devices, and press the suspend button to exit Suspend (or press to exit Hibernation).
  • Page 60 3. Remove the battery from the handle. (See “Removing/Inserting the Handle Battery,” in this chapter for instructions.) 4. Loosen the thumbscrews by turning them counterclockwise. Turning Thumbscrews to Loosen Handle 5. Lift the handle and remove. Removing the Handle 6. Turn the computer over, open the display, turn on the computer, and attach external devices.
  • Page 61: Handle Tilt Feature

    Handle Tilt Feature The versatile handle can also be rotated back and under your computer. This tilts the keyboard slightly, making typing more comfortable. Keyboard Tilt Feature Removing/Inserting the Handle Battery CAUTION: attached to external power, save your work, exit all applications, turn off the computer, and disconnect external devices.
  • Page 62 2. Grasp the handle battery cap on the top and bottom and pull the battery out of the handle. Removing the Battery from the Handle IMPORTANT: Battery components are considered environmentally harmful. Disposal of used battery packs should comply with country, state, provincial, or local regulations.
  • Page 63 3. To insert the battery, ensure that the battery contacts are facing in toward the computer. 4. Insert a fully charged battery pack into the handle until it clicks into place. Inserting a Battery Pack in the Handle Using the Handle 6-7...
  • Page 64: Using The Dual Bay

    chapter SING THE The DualBay on your computer can accommodate either the diskette drive or the modular battery pack. This chapter includes information on: Removing/Inserting the diskette drive Inserting a diskette Removing a diskette Removing/Inserting the modular battery pack NOTE: For details on using the diskette drive externally, see Chapter 8, “Using the External Diskette Drive Bay.”...
  • Page 65: Inserting/Removing The Diskette Drive

    Inserting/Removing the Diskette Drive To insert the diskette drive into the DualBay, follow these steps: If the modular battery is installed, remove it before NOTE: inserting the diskette drive. 1. Initiate Suspend by pressing the suspend button. 2. Align the diskette drive with the metal rails in the DualBay. 3.
  • Page 66 To remove the diskette drive from the DualBay, follow these steps: 1. If the computer is turned on, initiate Suspend by pressing the suspend button once. 2. Press the DualBay eject button computer. 3. Pull the diskette drive Removing the Diskette Drive from the DualBay 4.
  • Page 67: Inserting A Diskette

    Inserting a Diskette To insert a 3.5-inch diskette into the diskette drive, hold the diskette by the edge that contains the label. With the label facing up, gently push the diskette, metal end first, into the diskette drive until it clicks into place. If the diskette is inserted correctly, it drops into position in the diskette drive and the diskette drive button pops out.
  • Page 68: Removing/Inserting The Modular Battery

    Removing/Inserting the Modular Battery The modular battery is used in the DualBay of your computer. To remove the modular battery, follow these steps: CAUTION: attached to external power, save your work, exit all applications, turn off the computer, and disconnect external devices. 1.
  • Page 69 2. Align the battery pack with the metal rails in the DualBay and push the battery pack into the computer until it clicks into place. Inserting the Modular Battery into the DualBay For directions on removing and inserting a battery pack in NOTE: the MCD, refer to the documentation that comes with the MCD.
  • Page 70: Using The External Diskette Drive Bay

    chapter SING THE ISKETTE When you want to place a modular battery pack in the DualBay but also need the diskette drive, you can use the external diskette drive by connecting it to the parallel port. This chapter includes information on: Inserting the diskette drive into the external diskette drive bay Removing the diskette drive from the external diskette drive For instructions on inserting and removing a diskette, see...
  • Page 71: Inserting The Diskette Drive Into The External Diskette Drive Bay

    Inserting the Diskette Drive into the External Diskette Drive Bay With the external diskette drive bay connected to the parallel port on the rear of the computer, insert the diskette drive by following these steps: 1. Align the diskette drive with the rails in the external diskette drive.
  • Page 72: Removing The Diskette Drive From The External Diskette Drive Bay

    Removing the Diskette Drive from the External Diskette Drive Bay To remove the diskette drive from the External Diskette Drive Bay, follow these steps: 1. Disconnect the cable on the external drive bay from the rear of the computer. 2. Slide the diskette drive out of the external drive bay. Removing the Diskette Drive from the External Drive Bay Using the External Diskette Drive Bay 8-3...
  • Page 73 chapter NJOYING Your computer has both internal and external audio capabilities that allow you to record, play back, and edit voice, music, and other sounds in digital audio files. These capabilities allow you to take advantage of the newest business programs, presentation software, and multimedia educational and entertainment software.
  • Page 74: 9-2 Enjoying Compaq Audio

    Identifying Built-In Audio Components The computer features the following audio components: Internal electric condenser microphone with standard sensitivity of 67 dB. Internal stereo speakers on the computer (and on the Mobile CD Expansion Unit, MCD. Output jacks for external stereo headphones or speakers that have a 3.5-mm, 3-conductor plug.
  • Page 75: External Audio Jacks

    External Audio Jacks The computer allows you to connect external equipment to enhance a multimedia presentation or quietly enjoy your favorite CDs using the following connectors: Mono microphone jack sound through an external electret condenser microphone. Stereo speaker/headphone jack or external stereo speakers. Stereo line-in jack devices such as a CD player, tape deck, or tuner.
  • Page 76: Stereo Line-In Jack

    Stereo Line-In Jack The stereo line-in jack is the input line for devices such as a CD player, tape player, or tuner. The input device must supply levels compliant with the line input level specification of 0.5 to 4.25 volts. The line output of most devices meets this specification. Make sure you plug in a stereo component only to your computer.
  • Page 77: Internal Microphone

    Internal Microphone You can record voice or sound through the internal mono microphone or by plugging an external electret condenser microphone into the mono microphone jack. The internal microphone also supports speakerphone features. Internal Microphone Enjoying Compaq Audio 9-5...
  • Page 78: Volume Control

    Volume Control The volume control hotkeys, Fn+F5, adjust the computer volume up or down (using the arrow keys), and are the master volume control for your computer. Volume is also controlled by a Windows utility, the Audio icon, in the Control Panel on the Windows Start menu.
  • Page 79: Using The Stereo Speakers

    Using the Stereo Speakers The integrated stereo speakers support playback of recorded sounds, audio for games and business programs, and line-out devices such as a CD player, tape deck, or stereo tuner. The speakers are disabled when you connect external speakers or headphones to the stereo speaker/headphone jack.
  • Page 80: Connecting External Devices

    chapter ONNECTING EVICES To enhance the functionality of your computer, connectors on the rear of the computer support numerous external devices. This chapter familiarizes you with the utilities and procedures needed for connecting or configuring external equipment to your computer, using the following: Configuration utilities Using PC Cards Connecting video...
  • Page 81: Configuration Utilities

    Configuration Utilities Device Manager Utility Device Manager is the primary tool for viewing and manipulating your system configuration. It allows you to view your external equipment and internal devices, including keyboard, modem, disk drives, and monitor. To get to Device Manager, click Start Settings Manager.
  • Page 82: Using Pc Cards

    Using PC Cards Your computer is equipped with a versatile feature that allows you to connect portable external devices, such as modem, memory, or network PC Cards. The PC Card slots on your computer can accommodate (at the same time) two Type I, two Type II, or one Type III PC Card.
  • Page 83: Understanding Plug And Play

    Understanding Plug and Play If you are running Windows 95, you do not need to turn off the computer before inserting or removing a PC Card. If the computer is on, it will automatically configure most PC Cards. For example, a modem/fax card is configured to a COM port, while a storage card is assigned a drive letter.
  • Page 84: Inserting A Pc Card

    Inserting a PC Card See “Understanding Plug and Play” in this chapter to IMPORTANT: find out if you should turn off the computer or initiate Suspend before inserting or removing a PC Card. To insert a PC Card, follow these steps: 1.
  • Page 85: Removing A Pc Card

    Removing a PC Card CAUTION: PC Cards before removing them to prevent damage to the PC Card or to your computer. To remove a PC Card, follow these steps: 1. Click on the PC Card icon on the system tray (taskbar). 2.
  • Page 86: Pc Card Software

    PC Card Software To manage and configure PC Cards effectively, your computer provides PC Card software. This software includes drivers for the most popular PC Cards and other features designed to make PC Cards simple to use. USB CardBus PC Card The computer provides universal serial bus (USB) technology support.
  • Page 87: Connecting A Tv Or Vcr

    Connecting a TV or VCR Your computer allows you to send video output to a video device (TV, VCR, or camcorder) connected to your computer. When a TV is connected, you can see presentations or videos on the TV screen. When a VCR or camcorder is connected, you can record presentations or videos.
  • Page 88: Displaying Pictures

    Displaying Pictures In Europe, you may need to purchase an adapter if your TV/VCR/camcorder has a SCART (Euro-AV) connector or if it has a BNC type connector. Please note that the aerial connector on your TV/VCR is not the same connector as the BNC and will not work with the computer.
  • Page 89: Connecting Infrared Equipment

    Connecting Infrared Equipment The infrared lens on the back of your computer uses an invisible beam of infrared light to communicate with other infrared- equipped devices, such as printers or other computers. The Microsoft Windows Infrared (IR) communications driver enables your computer to send and receive data over these IR communications links.
  • Page 90: Adding Software And Upgrades

    chapter DDING PGRADES Upgrading your computer increases its functionality and performance. Contact your Compaq authorized reseller to determine which upgrades are available for your model. For detailed installation procedures, refer to the installation documentation included with the equipment or contact your Compaq authorized reseller.
  • Page 91: Installing Software

    Installing Software An application software program performs a specific task, such as database management, word processing, financial management, or graphic illustration. Application software is different than system software or operating systems, which maintain and organize the system. Each application program usually includes its own installation program and documented installation procedures.
  • Page 92: Upgrading Memory

    Upgrading Memory This computer comes standard with 32 megabytes of system memory. You can expand memory by installing matched pairs of memory expansion boards. To order a memory expansion kit, contact your Compaq authorized reseller. Memory Upgrade Options Each Memory Expansion Kit contains two matched boards which can be installed in the memory expansion slots.
  • Page 93: Adding Memory

    Adding Memory CAUTION: be sure to release the locking tabs that secure the memory boards in the slots. If the tabs are not released, the connectors may break and cause irreparable damage to the system board. CAUTION: components. Before touching a memory expansion board, ensure that you are discharged of static electricity by touching a grounded metal object.
  • Page 94: Upgrading The Hard Drive

    6. Slide the first of two memory boards into the lower memory slot. Then slide the second board into the top slot. The connectors snap into place when boards are correctly seated. 7. Replace the memory compartment cover. 8. Turn the computer over again, right side up. Replace the DualBay device battery pack(s), pointing device, and reconnect external devices.
  • Page 95: Setting Security Features

    chapter ETTING The security features installed on your computer allow you to customize the security measures you prefer. The computer provides security features to set passwords, lock the pointing device and keyboard, and blank the screen. This chapter describes how to set and modify the following security features: Passwords properties Power-on password...
  • Page 96: Setting Passwords Properties

    Setting Passwords Properties The Passwords icon allows you to protect your computer against unauthorized use. To ensure privacy and security, you can set or change passwords, disable the keyboard and pointing device, or blank the screen while you are away from your computer. To get to the Passwords icon: 1.
  • Page 97: Entering The Power-On Password

    You may enter up to seven alphanumeric characters for the password. The next time you restart the computer, you will be prompted to enter your power-on password. IMPORTANT: Type carefully, because the password does not display as you type it. The password is not case sensitive. However, you must use the same keys each time you enter the password.
  • Page 98: Establishing A Setup Password

    Establishing a Setup Password A setup password allows you to protect your system configuration. Once this password is established, you cannot change the configuration until you enter the password. The setup password should be used by network administrators or anyone who needs to protect the system configuration from unauthorized use.
  • Page 99: Deleting/Changing A Setup Password

    Deleting/Changing a Setup Password To delete/change a Setup Password, follow these steps: 1. Restart the computer by clicking Shut Down from the Windows Start menu. 2. The password prompt is displayed when you press F10 after restarting the computer. Type carefully, for security reasons, the characters IMPORTANT: you type do not appear on the screen.
  • Page 100: Initiating Quick Controls

    QuickBoot—Enables the computer to start up quickly, minimizing POST. To disable QuickBoot and let the computer complete all power-on tests, restart the computer. Then press F10 as soon as the cursor appears in the upper-right corner of the screen. Select Computer Setup, System Features, then Boot Management.
  • Page 101: Using A Cable Lock

    Using a Cable Lock In order to secure your computer and prevent it from being stolen or accidentally disconnected, you may want to use a cable lock. A cable lock can be purchased from Kensington Microware Limited and major dealers worldwide. Ask for the Kensington MicroSaver Security System Model 64068.
  • Page 102: Caring For The Computer

    chapter ARING FOR THE This chapter provides Compaq recommended guidelines for taking care of your computer. These guidelines, aimed at ensuring your computer’s longevity and reducing the risk of damage, include: Routine care Travel guidelines Shipping guidelines OMPUTER Caring for the Computer 13-1...
  • Page 103: Routine Care

    Routine Care You can keep the computer in good condition and working properly by following these guidelines: Operate the computer with a battery pack installed, even when you’re using external power. This supplies the battery with a constant trickle charge and ensures a fully charged battery pack the next time you turn on the computer.
  • Page 104: Travel Guidelines

    Travel Guidelines For safety and convenience when traveling, follow these guidelines: Safeguard your data before you leave on a trip by performing a backup onto diskettes, tape media, or another computer. Take an extra backup copy of the data with you. Remove the diskette from the diskette drive.
  • Page 105: Shipping Guidelines

    Make sure you have the correct modem and cable for the country you’ll be visiting. Telephone line standards and modem protocols differ from country to country. Shipping Guidelines Should you need to ship the computer, follow these guidelines: Safeguard your data before shipping by backing it up onto diskettes or tape media.
  • Page 106: Computer Setup And Diagnostics

    chapter OMPUTER IAGNOSTICS The Computer Setup and diagnostic utilities described in this chapter allow you to view, set or change system configurations and diagnose and communicate system problems. These utilities should be used in the following instances: To change factory default settings and to set or change the system configuration, which is sometimes necessary when you add or remove optional equipment.
  • Page 107: Setup And Diagnostics Utilities

    Setup and Diagnostics Utilities Computer Setup gives you an overview of the computer’s hardware configuration. This utility also allows you to set custom features, such as security options, power conservation levels, and startup preferences. Diagnostics helps you diagnose and troubleshoot computer problems. Both are located in Compaq Utilities and help you communicate computer problems effectively with authorized Compaq dealers or service providers.
  • Page 108: Accessing Diagnostics Utilities

    Computer Setup Options Computer Setup provides two ways to view the computer’s configuration: by type or by connection. The default setting is to view devices by type. Devices accessible by type, include: System features: security, power, boot management Communication: port, modem, other communication devices Storage: storage-related devices, such as hard drive or diskette drive Input Devices: keyboard, mouse or other input devices...
  • Page 109: Compaq Diagnostics

    Compaq Diagnostics Use the Compaq Diagnostics utility to identify and test all system devices. To run this utility, restart your computer. When the blinking cursor appears in the top right corner of the screen, press . Select the Test option to run Compaq Diagnostics. The Compaq Utilities menu will appear immediately after the computer has been turned on and the Power-On Self-Test (POST) has been completed.
  • Page 110 4. As soon as the cursor (a white box) is displayed in the upper- right corner of the screen, press F10. IMPORTANT: The cursor is displayed on the screen for about two seconds. If you do not press F10 during this time, you must restart the computer and try again.
  • Page 111: Running The View System Information (Inspect Utility)

    10. Follow the instructions on the screen as the devices are tested. When the testing is complete, the test option menu is displayed again. NOTE: When you run Computer Checkup, record any error message numbers and have them available when you contact your Compaq authorized reseller or service provider for assistance.
  • Page 112 You can display, print, or save the information. Your Compaq authorized reseller or service provider may ask you to run this utility to assist in analyzing the system. This information allows the service provider to reproduce the same environment on another computer for testing.
  • Page 113: Troubleshooting

    chapter ROUBLESHOOTING This chapter provides information on how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that can be displayed on the screen. Troubleshooting information is provided on the following pages for: Battery Diskettes/diskette drive...
  • Page 114: Interpreting Messages On The Screen

    Did the diskette drive contain a non-bootable diskette when you turned on the computer? If correcting the items on this checklist does not solve the problem, you may wish to run the Computer Checkup utility. Refer to Chapter 14, “Diagnostics,” for more information. Interpreting Messages on the Screen Many times a message or prompt is displayed on the screen.
  • Page 115: Solving Minor Problems

    Solving Minor Problems While your computer is configured just for you, problems you encounter while working may not be unique. Eliminating the typical problems described in this section may save you time and money. If you have a problem with your computer, consider the causes and possible solutions outlined in the following tables.
  • Page 116 Continued 15-4 Troubleshooting...
  • Page 117 Battery Problems and Solutions Problem Possible Cause Battery charge Low-battery beeps are indicator blinks for turned off. low-battery condition, but computer didn’t beep. Speaker volume is turned down. Battery charge Battery packs are indicator doesn’t already charged. turn on. Battery pack won’t Battery packs were ex- fast charge.
  • Page 118 Battery Problems and Solutions Problem Battery charge doesn’t last as long as expected. Battery packs are warm to the touch after charging. Store the battery pack in a cool, dry place when not in use. NOTE: High temperatures reduce the life of the battery pack and cause it to lose its charge more quickly.
  • Page 119: Solving Diskette/Diskette Drive Problems

    Solving Diskette/Diskette Drive Problems Some common causes and solutions for diskette/diskette drive problems are listed in the following table: Diskette/Diskette Drive Problems and Solutions Problem Possible Cause Diskette drive Diskette is write- cannot write to a protected. diskette. Computer is writing to the wrong drive.
  • Page 120: Solving Hard Drive Problems

    Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table. Chapter 14, “Diagnostics,” also may help you solve hard drive problems. CAUTION: computer is off, unplugged, and the battery pack is removed. Do not remove or install a hard drive while the computer is on, in Suspend, or in Hibernation.
  • Page 121: Solving Hardware Installation Problems

    Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table. Hardware Installation Problems and Solutions Problem New device is not recognized as part of the computer system. Possible Cause Solution Suspend was not Initiate Suspend, connect initiated before the device, and then exit...
  • Page 122: Solving Keyboard And Embedded Numeric Keypad Problems

    Solving Keyboard and Embedded Numeric Keypad Problems Some common causes and solutions for keyboard and embedded numeric keypad problems are listed in the following table. Solving Keyboard and Numeric Keypad Problems Problem Embedded numeric keypad on the computer keyboard is disabled. External keyboard does not work.
  • Page 123: Solving Memory Problems

    Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Memory Problems and Solutions Problem Memory count during Power-On Self-Test (POST) is incorrect. “Out of Memory” message is displayed on the screen, or insufficient memory error occurs during operation.
  • Page 124: Solving Pc Card Problems

    Solving PC Card Problems Some common causes and solutions for PC Card problems are listed in the following table. PC Card Problems and Solutions Problem The computer does not beep when a PC Card is inserted. PC Card does not work.
  • Page 125 PC Card Problems and Solutions Problem Possible Cause Fax/modem PC You are trying to Card does not access the card work. using the wrong COM port. Telephone cord is not plugged in all the way. Network PC Card Network driver is does not work.
  • Page 126: Solving Power Problems

    Solving Power Problems Some common causes and solutions for power problems are listed in the following table. The “Solving Battery Problems” section in this chapter also may be helpful. Power Problems and Solutions Problem Computer won’t turn on when battery packs are not inserted.
  • Page 127: Solving Printer Problems

    Solving Printer Problems Some common causes and solutions for printer problems are listed in the following table. Printer Problems and Solutions Problem Possible Cause Printer won’t The cables may not be turn on. connected properly, or the printer is unplugged. Printer won’t Printing device is not print.
  • Page 128: Solving Display Screen Problems

    If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. The printing section of your application software documentation may also be helpful. Solving Display Screen Problems Some common causes and solutions for display screen problems are listed in the following table.
  • Page 129 Display Screen Problems and Solutions Problem Possible Cause Screen is blank, the System has entered a power/suspend low-battery condition. indicator is blinking, and the battery charge indicator is blinking. Computer screen is External monitor was blank and the turned on before the screen on an computer was turned external monitor...
  • Page 130: Solving Software Application Problems

    NOTE: If you are using an external monitor and simultaneously displaying an image on the computer display and the external monitor, the image on the external monitor may not fill the screen. Solving Software Application Problems Most software application or installation problems occur because of one or more of the following conditions: Application was not installed correctly.
  • Page 131: Solving Pointing Device Problems

    Solving Pointing Device Problems Some common causes and solutions for trackball and mouse problems are listed in the following table. Pointing Device Problems and Solutions Problem Possible Cause External serial The computer was mouse does not shut down before not work connecting the device.
  • Page 132 Pointing Device Problems and Solutions Problem Touchpad or trackball does not work. Device driver is loaded but pointing device doesn’t work. Cursor skips or moves abnormally when using a pointing device. 15-20 Troubleshooting Continued Possible Cause Solution An external PS/2 Press the suspend button to mouse or other place the computer in...
  • Page 133: Cleaning The Trackball

    Cleaning the Trackball Operate the trackball with clean hands. Under normal conditions, you only need to wipe the computer case and trackball with a dry soft cloth. If the cursor begins to skip or move abnormally when using the trackball, follow these steps to remove and clean it: 1.
  • Page 134: Cleaning Inside The Trackball Assembly

    Cleaning Inside the Trackball Assembly To remove dust and buildup on the inside surfaces of the trackball: 1. Turn off the computer. Remove battery packs. Disconnect external devices. Remove the trackball. 2. Remove any large particles of debris that have fallen into the trackball housing.
  • Page 135: Servicing The Computer

    7. Replace the retaining ring by aligning the notches. Then use the trackball tool to turn the retaining ring clockwise until it snaps into place. 8. Replace the battery pack and reconnect the AC Adapter if necessary. Servicing the Computer To get help from Compaq Customer Support or to find a Compaq authorized reseller or service provider location, call one of the numbers in the worldwide telephone numbers list in...
  • Page 136: Preparing For A Call To Customer Support

    Preparing for a Call to Customer Support If your efforts to solve the problem yourself have not been suc- cessful, a call to Compaq Customer Support or a Compaq authorized reseller or service provider may be necessary. (To get help from Compaq Customer Support or to find a Compaq authorized reseller or service provider location, call one of the numbers in the worldwide telephone numbers list in Appendix A, “Compaq Customer Support.”...
  • Page 137: Intelligent Manageability

    chapter NTELLIGENT Access to Intelligent Manageability Intelligent Manageability (IM) is a set of software features that work in the background of your computer. You will know IM is installed on your computer by the icon, a lower-case “i” on the right end of the taskbar.
  • Page 138: Asset Management

    Asset Management AssetControl is asset management software designed to cut the time and cost of conducting a physical inventory of personal computers, key components, and monitors. AssetControl is preinstalled on portable computers, key components, and monitors that support the Video Electronics Standards Association Data Display Channel (VESA DDC) and Extended Display Identification Data (EDID) standards.
  • Page 139: Security Management

    Security Management The security management utility provides a set of security features to protect the computer and data from unauthorized access: Passwords—Prevents unauthorized access to information stored on the computer or network. Drive security—Prevents starting the computer from the diskette drive and reading information from the diskette drive. Device disabling—Prevents unauthorized data transfer over fax/modems, serial ports, parallel ports, and infrared ports.
  • Page 141: Worldwide Telephone Numbers

    appendix OMPAQ Worldwide Telephone Numbers Locate your geographical area in the following table and use one of the telephone numbers for Compaq assistance. General Information Numbers—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Support Numbers—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.
  • Page 142 Worldwide Telephone Numbers Location Argentina General Information Technical Support Australia General Information Technical Support PaqFax Austria General Information* Technical Support* Order Software Backup Belgium / Luxembourg Compaq Care Center General Fax Infoline (resellers, brochures) QuickLine (BBS) Order Software Backup Order Software Backup by Fax Brazil General Information Canada...
  • Page 143 Worldwide Telephone Numbers Location Chile General Information Technical Support China General Information Technical Support Colombia General Information Technical Support Czech Republic General Information Technical Support Denmark General Information Technical Support Finland General Information Technical Support* QuickLine (BBS) France General Information Technical Support Germany Hotline...
  • Page 144 Worldwide Telephone Numbers Location Hong Kong General Information Technical Support PaqFax Hungary General Information Technical Support India General Information PaqFax Israel General Information Technical Support PaqFax Italy General Information Technical Support Japan General Information* Technical Support* Windows 95 Support* Order Software Backup * FaxStation Korea General Information...
  • Page 145 Worldwide Telephone Numbers Location Malaysia General Information Technical Support Mexico General Information Technical Support PaqFax Netherlands General Information Customer Support* Fax* QuickLine Bulletin Board New Zealand General Information Norway General Information Technical Support Poland General Information Technical Support Portugal General Information Technical Support Russia General Information...
  • Page 146 Worldwide Telephone Numbers Location Singapore General Information Customer Support Center PaqFax South Africa General Information Technical Support Spain General Information Technical Support Sweden General Information Technical Support PaqFax (hämtfax) QuickLine (BBS) Switzerland General Information Technical Support QuickLine Bulletin Board Order Software Backup Taiwan General Information Technical Support...
  • Page 147 Worldwide Telephone Numbers Location United Arab Emirates (Dubai) General Information United Kingdom General Information FaxPaq QuickLine Bulletin Board United States Product Information* Technical Support* PaqFax* Download Facility (modem access only) Order Software Backup* Battery Pack Recycling* Venezuela General Information Continued Country Code Telephone Number...
  • Page 148 A-8 Compaq Customer Support...
  • Page 149 appendix POST E RROR The following table lists selected error codes that you may encounter during the Power-On Self-Test (POST). The POST occurs after you first turn on the computer. A successful POST is followed by one or two short beeps. If one of the error codes listed below is displayed on the screen during POST, follow the instructions in the recommended action.
  • Page 150: B-2 Post Error Messages

    Post Error Codes Error Code 163-Time & Date Not Set 164-Memory Increase Detected 164-Memory Decrease Detected 208-Invalid Memory Expansion Board 605-Diskette Drive Error 605-Diskette Drive Type Error (Run SETUP) 1150-COMM Port Configuration Error Audible Audible (Resume= “F1” Key) B-2 POST Error Messages Continued Probable Beeps...
  • Page 151 appendix ONNECTOR Signal Strobe* Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge* Busy Paper Out SSIGNMENTS Parallel Connector Signal Select Auto Linefeed* Error* Initialize Printer* Select In* Ground...
  • Page 152: C-2 Connector Pin Assignments

    Signal Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground Keyboard/Mouse Connector Signal External Mouse Data External Keyboard Data Ground C-2 Connector Pin Assignments Serial Connector Signal Data Set Ready Ready to Send Clear to Send Ring Indicator Signal + 5V External Mouse Clock External Keyboard Data...
  • Page 153 External VGA Monitor Connector Signal Red Analog Green Analog Blue Analog Not Connected Ground Ground Ground Ground Signal CRT Green Analog CRT Blue Analog CRT Horizontal Sync CRT Vertical Sync Convenience Bay ID* Printer Data 0 Printer Data 1 Printer Data 2 Printer Data 3 Printer Data 4 Printer Data 5...
  • Page 154 Docking Base Connectors Signal Printer Data 7 Printer Acknowledge Printer Busy Printer Paper Out Serial Receive Data Serial Transmit Data Serial Data Set Ready Serial Clear to Send Keyboard Data Keyboard Clock Game Port 7 Game Port 6 PEB Power On* Ground Ground CD Audio Left...
  • Page 155 Docking Base Connector Signal CD Reset* PEB +5V Sec IDE Data 2 Sec IDE Data 3 Sec IDE Data 6 Sec IDE Data 7 Sec IDE Data 10 Sec IDE Data 11 Sec IDE Data 14 Ground Sec IDE IO Read* Ground Port84 Enable* Ground...
  • Page 156 C-6 Connector Pin Assignments...
  • Page 157: Power Cord Set Requirements

    appendix OWER EQUIREMENTS The wide-range input feature of your AC Adapter permits it to operate from any line voltage between 100 to 240 volts AC. The power plug or power cord set (appliance coupler, flexible cord, and wall plug) you received with your AC Adapter meets the requirements for use in the country where you purchased your computer.
  • Page 158: Country-Specific Requirements

    Country-Specific Requirements Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland United Kingdom United States D-2 Power Cord Set Requirements Accredited Applicable Note Agency Numbers EANSW CEBC DEMKO FIMKO KEMA NEMKO SEMKO...
  • Page 159 Notes: 1. Flexible cord must be <HAR> Type HO3VV-F, 3-conductor, .75 mm 2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2.
  • Page 160: Electrostatic Discharge

    appendix LECTROSTATIC A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Discharge To prevent electrostatic damage, observe the following precautions: Avoid hand contact by transporting and storing products in static-safe containers.
  • Page 161 Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. If you do not have the suggested equipment for IMPORTANT: proper grounding, contact a Compaq authorized reseller or service...
  • Page 162: Agency Regulatory Notices

    appendix GENCY OTICES Agency Regulatory Identification Numbers The following options have been evaluated for use with your computer. These Compaq approved options can be identified by their assigned series numbers that are listed below. To ensure continued reliable and safe operation of your computer, only these options should be used.
  • Page 163: Federal Communications Commission Notice

    Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 164: Canadian Notice

    To identify this product, refer to the Series number found on the product. For questions regarding this declaration, write Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston TX 77269-2000 or call (281) 514-3333. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 165: Battery Notice

    German Ergonomics Notice The Compaq have been evaluated and found to comply with the requirements of ZH 1/618, 1980. The computers were evaluated using MS-DOS Version 3.31 or higher, BASICA/T, and the EGA_THIN.CPI character set, as published by Compaq. In order to meet the minimum contrast requirements of ZH 1/618 when used in a negative polarity mode to display light characters on a dark background, the character colors red and blue should be used...
  • Page 166: Energy Star Compliance

    Battery packs and the Real Time Clock Battery should be recycled or disposed of according to local regulations. Energy Star Compliance Compaq notebook computers are compliant with the U.S. Environmental Protection Agency’s (EPA) Energy Star Computers Program. The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through more energy-efficient equipment in homes, offices and factories.
  • Page 167: Specifications

    appendix PECIFICATIONS This appendix provides physical and performance specifications for subassemblies of the computer: Computer Display Diskette Drive Hard Drives Dimensions Height Depth Width Weight (w/o battery Handle) Weight (w/battery Handle) Weight (w/bay battery) 5.317 Stand-Alone (Battery) Power Requirements Operating Voltage Operating Current Operating Frequency Range...
  • Page 168 Computer, continued Environmental Requirements Operating Nonoperating Operating Nonoperating Dimensions (display size) Height Width Number of Colors Contrast Ratio Brightness Pixel Resolution Pitch Format Configuration Backlight Character Display Total Power Consumption G-2 Specifications U.S. Metric Temperatures Relative Humidity 5 to 95 F -4°...
  • Page 169 Diskettes Size High Density (MB) Low Density (KB) Light Height Bytes per Sector Sectors per Track High Density Low Density Tracks per Side High Density Low Density Read/Write Heads Average Access Time (ms) Track-to-Track (high/low) Average (high/low) Settling Time (ms) Latency Average (ms) Diskette Drive 3.5 in (8.9 cm)
  • Page 170: Hard Drives

    Model Standard Configurations Formatted Capacity (Per Drive) Physical (MB) Logical (MB) Drive Type Drive Size Inches millimeters Transfer Rate Media (Mbits/Sec) Interface (Mbytes/Sec) Sector Interleave Typical Seek Time (including settling) Single Track (ms) Average (ms) Full Stroke (ms) Disk Rotational Speed (RPM) Physical Configuration Cylinders...
  • Page 171 Dimensions Power Supply Ratings Rated Voltage Range Rated Input Current Rated Input Frequency Maximum Output Voltage Maximum Output Current Lithium Ion Modular Battery Pack Dimensions Height Length Width Weight Energy Voltage Amp-hour Capacity Watt-hour Capacity Environmental Requirements Operating temperatures Nonoperating temperature AC Adapter U.S.
  • Page 172 Lithium Ion Handle Battery Pack Dimensions Height Length Width Weight Energy Voltage Amp-hour Capacity Watt-hour Capacity Environmental Requirements Operating temperatures Nonoperating temperature Nickel Metal Hydride Handle Battery Pack Dimensions Height Length Width Weight Energy Voltage Amp-hour Capacity Watt-hour Capacity Environmental Requirements Operating temperatures Nonoperating temperature G-6 Specifications...
  • Page 173 NDEX AC Adapter cautions, 5-7 connecting, 5-8 specifications, G-5 application software installing, 11-2 arrow keys, 2-5 asset management, 16-2 AssetControl, 16-2 audio components, 9-2 connectors, 2-2 features, 9-1 internal microphone, 9-5 jacks, 9-3 stereo connector, 9-4 stereo speakers, 2-5, 9-7 volume control, 9-6 backlight CTFT, G-2...
  • Page 174 parallel, 2-7 serial, 2-7 contrast ratio CTFT, G-2 controls brightness, 3-7 contrast, 3-7 conventions used in guide, xi CTFT backlight, G-2 pixel resolution, G-2 specifications, G-2 CTFT brightness, G-2 contrast ratio, G-2 Customer Support Center telephone number, 15-23 device drivers installing, 15-8 Device Manager utility, 10-2 diagnostics, 14-2...
  • Page 175 battery conservation, 3-7 controlling display, 15-16 identifying, 3-6 indicators battery charge, 2-6 Caps Lock, 2-6 Num Lock, 2-6 power/standby, 2-6 Scroll Lock, 2-6 status panel, 2-6 information Customer Support Center, 15-22, 15-23 service, 15-23 infrared connecting, 10-10 tips for using, 10-10 infrared lens, 2-7 INSPECT utility, 14-4 Intelligent Manageability...
  • Page 176 types, 10-3 PCMCIA. See PC Cards pixel resolution CTFT, G-2 pointing device cleaning, 15-20 features, 2-9 installing, 4-7 Mouse utility, 4-2 problems, 15-18 removing, 4-5 touchpad, 4-3 POST, See Power-On Self Test, B-1 power power button, 2-4, 5-2 power properties utility, 5-15 problems, 15-13 when to turn off, 5-3 power cord requirements, D-1...
  • Page 177 system configuration changing, 14-1 errors, 14-1 telephone numbers Customer Support Center, 15-23 television NTSC/PAL, 2-8 temperatures operating, G-2 operating battery pack, G-5, G-6 storing battery pack, 5-12, 15-5 TEST (computer checkup) utility, 14-2 timeouts battery conservation, 5-18 how to use, 5-18 setting, 5-18 touchpad cleaning, 4-3...
  • Page 178: I-6 Index

    I-6 Index...

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