Compaq Armada 4100 User Manual

Compaq Armada 4100 User Manual

Hp armada 4100: user guide
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The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be
photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq and LTE are registered is the U. S. Patent and Trademark Office.
Armada is a trademark of Compaq Computer Corporation.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with
the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Armada 4100 and 4200 Families of Personal Computers
First Edition (January 1998)
Documentation Part Number 234843-002
Spare Part Number 273027-002
Compaq Computer Corporation

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Summary of Contents for Compaq Armada 4100

  • Page 1 Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Compaq Armada 4100 and 4200 Families of Personal Computers First Edition (January 1998) Documentation Part Number 234843-002 Spare Part Number 273027-002...
  • Page 2: Table Of Contents

    ........xi Symbols ...xi Technician Notes...xi Laser Safety...
  • Page 3 ........1.8.5 System Memory...1-19 1.8.6 Cache ...1-19 1.8.7 Local Bus Video ...1-20 2.1 Preliminary Steps ...2-2...
  • Page 4 ........5.1 Serial Number... 5-1 5.2 Disassembly Sequence Chart ...
  • Page 5 ........6.4 Diskette Drive ...6-9 6.5 CD-ROM Drives ...6-10 6.6 Battery Packs...6-13 6.7 Mobile CD Expansion Unit...6-14...
  • Page 6 ........This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Armada 4100 and 4200 Families of Personal Computers. Additional information is available in the Service Quick Reference Guide and in QuickFind.
  • Page 7 ........All Compaq systems, equipped with CD-ROM drives, comply with appropriate safety standard including IEC 825.
  • Page 8 ........The following documentation is available to support the products: Quick Setup Reference Guide Introducing Microsoft Windows 95...
  • Page 9: Models

    ........The Compaq Armada 4100 and 4200 Families are mobile notebook computers with advanced modularity, processors, and video graphics.
  • Page 10 ........The following 4200 models are available:...
  • Page 11: Diskette Drive

    ........The following 4100 Family models are available: Depending upon your computer model, the processor, DRAM, hard drive space, and color monitor type and size may vary: Available in the Compaq Armada 4200 models:...
  • Page 12: Security Features

    Thin Film Transistor (CTFT) SVGA displays Lithium Ion (Li-ion) handle battery pack primary battery power The following features are standard in both the Compaq Armada 4100 and 4200 Families: NTSC/PAL TV video allows full screen, full motion digital video presentation with interleaved synchronized stereo sound.
  • Page 13: Serial Number

    ........Infrared interface for wireless communication with other IrDA-compliant devices at data rates up to 115 kbaud or 4 mbps on the 4210T, 4220T, 4150, 4150T, 4160T, and the 4160T Slimline models.
  • Page 14: Options

    ........waiting to be awakened. In the ON state, all systems are powered up and the unit is completely functional.
  • Page 15: Cd-Rom Drives

    ........The 4100 Family models with 11.3-inch, 11.8-inch, or CSTN displays can be upgraded to an 12.1-inch Color Thin Film Transistor (CTFT) SVGA display.
  • Page 16: Battery Packs

    ........The AC adapter supplies DC voltage to the system converter to operate and/or charge the installed battery pack(s).
  • Page 17 ........P50 Color P70 Color P110 Color P1610 Color TFT500 Flat Panel...
  • Page 18 ........The external computer components are illustrated and described in this section. The front and left side external components are shown in the following figure and identified in this section: Cable lock provision...
  • Page 19 ........The front and right side computer components are shown and identified in this section. Pointing device DualBay module Speaker...
  • Page 20 ........The front and right side computer components are shown and identified in this section. Keyboard/mouse connector Parallel connector Serial connector...
  • Page 21 ........The bottom external components are shown in the following figure and are identified in this section: DualBay Pointing device...
  • Page 22 ........The status panel lights are shown in the following figure and are identified in this section: Power/Suspend Battery charge...
  • Page 23: Mobile Cd Expansion Unit

    ........The front and left components of the Mobile CD Expansion Unit are shown in the following figure and are identified in this section: Stereo speakers CD-ROM drive...
  • Page 24 ........The right and rear components are shown in the following figure and are identified in this section: Battery bay MIDI/game device...
  • Page 25 ........The convenience base connectors are shown in the following figure and are identified in this section: Stereo speaker connector External keyboard...
  • Page 26: System Unit

    ........This section presents a design overview of the 4100 and 4200 Families. The overview is limited to field replaceable parts.
  • Page 27: Options

    ........Prior to the 4150 model, there are two processor board PCAs with either 8-MB or 16-MB of memory and with a level-2 cache populating the models with 100-, 120- and 133-MHz processors.
  • Page 28 ........The standard Compaq Armada video subsystem consists of: An internal LCD display.
  • Page 29: Preliminary Steps

    ........This chapter contains troubleshooting information for the computer and the convenience base.
  • Page 30 ........Use AC Power when running POST, Computer Setup, or Computer Checkup.
  • Page 31: Power-On Self Test (Post)

    ........If you are running Diagnostics from a diskette, complete the following steps: a.
  • Page 32 ........The Power-On Self-Test (POST) is a series of tests that run every time the computer is turned on. POST verifies that the system is configured and functioning properly To run POST, complete the following steps: 1.
  • Page 33 ........
  • Page 34 ........The following table lists some of the Fatal Error beep codes, along with the beep sequence (short, long, pause) and the meaning of the beeps.
  • Page 35: Compaq Utilities

    ........Run the Compaq Utilities to view or test system information and installed or connected devices. Run Compaq Utilities from either the computer hard drive or from diskette.
  • Page 36 ........Categories by type include: „...
  • Page 37 ........To run Computer Checkup from the hard drive, complete the following steps: 1.
  • Page 38 ........11. Look up the Computer Checkup error codes that were displayed by referring to "Computer Checkup (TEST) Error Codes"...
  • Page 39 ........6. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.
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  • Page 45: Documentation

    ........This section provides information about how to identify and correct some common hardware, memory, and software problems.
  • Page 46 ........Some common causes and solutions for battery problems are listed in the following table.
  • Page 47 ........
  • Page 48 ........Some common causes and solutions for diskette and diskette drive problems are listed in the following table.
  • Page 49 ........Some common causes and solutions for hard drive problems are listed in the following table.
  • Page 50 ........Some common causes and solutions for hardware installation problems are listed in the following table.
  • Page 51 ........Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.
  • Page 52 ........Some common causes and solutions for memory problems are listed in the following table.
  • Page 53 ........Some common causes and solutions for PC Card problems are listed in the following table.
  • Page 54 ........
  • Page 55 ........Also see "Solving Battery and Battery Gauge Problems" in this chapter.
  • Page 56 ........If you experience problems printing, run a printer self-test. Refer to the documentation provided with the printer for instructions.
  • Page 57 ........
  • Page 58 ........Most software application or installation problems occur as a result of one or more of the following: The application was not installed correctly.
  • Page 59 ........
  • Page 60 ........
  • Page 61 ........This section provides guidelines for troubleshooting common Ethernet network problems.
  • Page 62 ........If the 100BaseT Ethernet upgrade module has been installed, remove this module before returning the convenience base for replacement.
  • Page 63 ........This chapter provides illustrated parts and references for spare parts for the Compaq Armada 4100 and 4200 Families. To review an illustrated parts breakdown of the computers, refer to the Illustrated Parts Map that comes with this guide.
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  • Page 83: Electrostatic Discharge

    ........This chapter provides general service information for the Compaq Armada 4100 and 4200 Families.
  • Page 84 ........Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity.
  • Page 85 ........To prevent static damage to hard drives, use the following precautions: Handle drives gently, using static-guarding techniques.
  • Page 86 ........To prevent static damage at the workstation, use the following precautions: Cover the workstation with approved static-dissipative material.
  • Page 87 ........Other materials and equipment that are recommended for use in preventing static electricity include: Antistatic tape Antistatic smocks, aprons, or sleeve protectors...
  • Page 88 ........Listed below are some considerations to keep in mind during the disassembly and assembly of the computer.
  • Page 89 ........This chapter presents the removal and replacement procedures for both the 4100 and 4200 Families.
  • Page 90 ........Use the chart below to determine the section number and disassembly sequence for removing components from the computer.
  • Page 91 ........Before beginning the removal and replacement procedures, complete the following procedures: 1.
  • Page 92 ........The first procedure that should be performed on the computer is to disconnect the power supply and any external devices.
  • Page 93 ........If the computer is docked in an auxiliary station, it must be undocked from the convenience base and from the adapter or detached from the Mobile CD Expansion Unit (MCD) before performing additional work.
  • Page 94 ........5. To remove the convenience base from the MCD, lift the assembly slightly and pull the lever on the right bottom of the convenience base.
  • Page 95 ........Reverse the above procedure to dock the convenience base and the MCD.
  • Page 96 ........To undock the computer from the adapter, complete the following steps: 1.
  • Page 97 ........Before detaching the computer from the MCD, disconnect it from the convenience base.
  • Page 98 ........2. Turn the computer and MCD over, top side up. 3.
  • Page 99 ........4. Close the expansion slot cover on the bottom of the computer. Reverse the above procedures to attach the computer to the MCD.
  • Page 100 ........The handle battery pack and the DualBay battery pack should be removed before performing any internal maintenance on the computer.
  • Page 101 ........To install the battery pack into the handle, orient the battery pack with the sleeve and insert the battery pack with its contacts facing into the handle.
  • Page 102 ........Either a diskette drive or a modular battery pack may be installed into the DualBay. The device in the DualBay must be removed prior to performing maintenance on the computer.
  • Page 103 ........To install the DualBay device, complete the following steps: 1.
  • Page 104 ........There are two pointing devices available for the computer: a modular touchpad and a modular trackball.
  • Page 105 ........To install the pointing device, complete the following steps: 1.
  • Page 106 ........The hard drive is held in place with two screws. To remove the hard drive, complete the following steps: 1.
  • Page 107 ........Compaq recommends that you remove any installed PC (PCMCIA) cards before performing any service on the computer.
  • Page 108 ........This section describes the removal and replacement procedures that do not require access to the internal components of the computer.
  • Page 109 ........There are four locations where the two different computer feet may be applied. The locations are: one on the hard drive and three on the CPU base cover.
  • Page 110 ........This section describes the removal and replacement of the handle. To remove the handle, complete the following steps: To attach the handle to the computer, follow these steps: 1.
  • Page 111 ........4. Tighten the thumbscrews on the handle by turning them clockwise. Turn the computer right side up, open the display, attach external devices, and press the suspend button to exit Suspend.
  • Page 112 ........To remove the handle from the computer, follow these steps: 1.
  • Page 113 ........4. Lift the handle and remove. 5.
  • Page 114 ........This section describes the removal and replacement of the CPU base assembly and the doors associated with it.
  • Page 115 ........The memory cover must be removed before either the memory boards or the Lithium clock battery can be removed.
  • Page 116 ........Memory boards that are in the computer must be removed before others are installed. Memory expansion boards come in two matched boards.To remove the memory boards, complete the following steps: 1.
  • Page 117 ........After removing the upper memory board, the lower memory board may be removed by completing the following steps: 1.
  • Page 118 ........To remove the Lithium real time clock (RTC) battery, complete the following steps: 1.
  • Page 119 ........To remove the CPU base cover, complete the following steps: 1.
  • Page 120 ........7. Use the case utility tool to gently lever the side of the cover from the CPU base on the right end.
  • Page 121 ........9. Use the case utility tool again to gently lever the side of the cover from the CPU base on the left end.
  • Page 122 ........To remove the processor shield and board, complete the following steps: 1.
  • Page 123 ........After the CPU cover has been removed (Section 5.5.6), place the processor board in position and squeeze it into place.
  • Page 124 ........8. Remove the two screws in the center of the unit near the memory compartment opening.
  • Page 125 ........9. Turn the unit top side up, then open the display so it is in the upright position. 10.
  • Page 126 ........To install the CPU cover, reverse the procedure above and use the following steps to ensure proper keyboard alignment.
  • Page 127 ........To remove the display assembly, complete the following procedures: 1.
  • Page 128 ........6. Disconnect the display cable from the system board by pulling up on the pull tabs attached to the flat ribbon cable.
  • Page 129 ........7. Turn the computer top side up and open the display to a vertical position, 8.
  • Page 130 ........To install the display assembly, complete the following procedures: 1.
  • Page 131 ........This section covers the removal and replacement of the clutch cover and the clutches. To remove the clutch cover, complete the following procedures: 1.
  • Page 132 ........9. Lift the right side of the clutch cover about 0.5 inch to gain access to the microphone cable harness, then disconnect the harness from the system board.
  • Page 133 ........The two clutches act as hinges for the display assembly. To remove the clutches, complete the following procedures: 1.
  • Page 134 ........There are two major parts that comprise the system board: the system board, and the heat sink.
  • Page 135 ........11. Use a 7-mm socket wrench to remove the two nuts that secure the expansion connector in place.
  • Page 136 ........12. Turn the computer bottom side up and remove the five screws that secure the system board to the magnesium frame.
  • Page 137 ........13. Use a 3/16-inch socket wrench to remove the six screwlocks that secure the I/O connectors to the magnesium frame at the back of the unit.
  • Page 138 ........To replace the system board, complete the following procedures: 1.
  • Page 139 ........When reinstalling the system board, it is important to include the grounding clip to maximize the ESD (electrostatic discharge) protection of the computer The grounding clip is located on the system board and is placed underneath the left rubber speaker isolation strip.
  • Page 140 ........14. Remove the screw that secures the heatsink to the system board. 15.
  • Page 141 ........To install the video chip heatpipe: 1.
  • Page 142 ........Frame components include the upper and lower PCMCIA doors and the DualBay eject button components.
  • Page 143 ........7. Remove the return spring by sliding it off the pin end that is towards the front of the computer frame.
  • Page 144 ........When installing the upper PCMCIA door, position the long straight leg of the spring so that it is against the door, and insert the crooked end into the cavity on the front cover plastic tab next to the PCMCIA button opening.
  • Page 145 ........To remove the lower PCMCIA door, complete the following procedures: 1.
  • Page 146 ........14. Slide the return spring off the pin end that is nearer to the front of the computer frame.
  • Page 147 ........When installing the lower PCMCIA door, note the placement of the spring on the door pin and the way the spring nests in the cavity on the frame.
  • Page 148 ........To remove the DualBay eject assembly components, complete the following procedures: 1.
  • Page 149 ........13. Lift the eject button out of the magnesium frame.
  • Page 150 ........To remove the PCMCIA assembly from the system board, complete the following procedures: 1.
  • Page 151 ........13. With the system board bottom side up, remove the two screws that secure the PCMCIA assembly to the system board.
  • Page 152 ........14. Turn the system board top side up and rotate the PCMCIA assembly until it clears the system board.
  • Page 153 ........To remove the PCMCIA ejector buttons, complete the following procedures: 1.
  • Page 154 ........7. Rotate the upper PCMCIA button upwards to remove it from the push rod.
  • Page 155 ........To remove the display ground bracket, complete the following procedures: 1.
  • Page 156 ........13. Unclip the display ground bracket from the magnesium frame. To install the display ground bracket, reverse the procedure.
  • Page 157: System Interrupts

    ........This chapter provides physical and performance specifications for the following: „ Computer „...
  • Page 158 ........Applicable product safety standards specify thermal limits for plastic surfaces. The Compaq Armada operates well within this range of temperatures.
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  • Page 170 ........The MCD Expansion Unit is designed in accordance with ANSI specifications (no. X3.131-1993, Rev 10h) and IEEE 802.3 specifications.
  • Page 171 ........The automobile adapter allows the computer to be used in an automobile without a drain on the computer's internal batteries.
  • Page 172 ........The AC Adapter allows the computer to be used without batteries in an office environment.
  • Page 173 ........The external battery charger controls the output voltage generated by the AC adapter.
  • Page 174 ........
  • Page 175 ........PC Card controller can use DMA 1, 2, or 5.
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  • Page 179 ........This appendix contains the pin assignments for all external connectors.
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  • Page 185 ........The wide range input feature of your computer permits it to operate from any line voltage from 90 to 264 volts AC.
  • Page 186 ........1. The flexible cord must be <HAR> Type HO3VV-F, 3-conductor, 0.75 mm conductor size.
  • Page 187: Disassembly Sequence Chart

    ........AC adapter, 1-8 spare part number, 3-15 AC power cord 3-conductor, 9-1...
  • Page 188: Grounding Methods

    ........front and right side, 1-11 rear, 1-12 removal, 5-20 external connectors...
  • Page 189: General Requirements

    ........spare part number, 3-15 POST messages, 2-4 power cord requirements, 9-1 power cord set...
  • Page 190: Running Computer Setup

    ........software applications, 2-30 solving audio problems, 2-17 solving minor problems,...

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