TurboChef HHD-9500-1 Owner's Manual

TurboChef HHD-9500-1 Owner's Manual

Double batch rapid cook oven

Advertisement

TM
Owner's Manual
for the turbochef double batch rapid cook oven
©2016 TurboChef Technologies, Inc.

Advertisement

Table of Contents
loading

Summary of Contents for TurboChef HHD-9500-1

  • Page 1 Owner’s Manual for the turbochef double batch rapid cook oven ©2016 TurboChef Technologies, Inc.
  • Page 3 For further information, call 800.90 TURBO +1 214.379.6000 Original Instructions The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble-free service. Errors –...
  • Page 4: Table Of Contents

    Table of Contents Important Safety Instructions General Safety Information Reducing Fire Risk Grounding Instructions Power Cord Replacement or Removal Protective Earth (Ground) Symbol Equipotential Bonding Symbol Specifications and Installation Theory of Operation Features Dimensions Certifications Oven Construction Electrical Specifications Installation Unpacking Instructions Installation Warnings - Read Before Lifting Oven Lifting and Placing the Oven...
  • Page 5 Info Mode Information Screen Counters Screen Counters Screen - Fault Log Options Screen Options Screen - Editing Options Screen - Cook More Options Screen - Load Menu Options Screen - VAC Options Screen - Demo Mode Options Screen - Manual Cooking Options Screen - Diagnostic Mode Options Screen - F2 Bypass Settings Screen...
  • Page 6 This Page Left Intentionally Blank...
  • Page 7: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven. GENERAL SAFETY INFORMATION  Read all instructions before using this appliance. ...
  • Page 8: Grounding Instructions

    SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS Th is appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded.
  • Page 9: Theory Of Operation

    3.1 in. (80 mm) Figure 1: Double Batch Oven Dimensions Theory of Operation Dimensions Utilizing TurboChef’s patented technology to rapidly Oven Dimensions cook food without compromising quality, the Double Height (single oven): 23.2” (589 mm) Batch oven provides superior cooking performance Height (stacked ovens): 46.4”...
  • Page 10: Certifications

    US/Canada: 208/240 VAC*, 60 Hz, 30 A, 10.6 kW placed on a food station at all times. TurboChef will not recognize a fallen oven as a warrantable claim and is not liable for any * US/Canada models include a voltage sensor injuries that may result.
  • Page 11: Lifting And Placing The Oven

    Lifting and Placing the Oven Installation Near Open Heat Source 1. Prepare a surface at least 28.6” (726 mm) deep When placing a TurboChef oven near an open and capable of supporting 262 lb. (119 kg). heat source (Figure 2), strictly adhere to the following: 2.
  • Page 12: Oven Restraint Kit

    Ventilation from being altered at the store level. The TurboChef Double Batch ovens have been approved by Underwriter’s Laboratory® for ventless Date and Time Prompt operation (UL KNLZ listing) for all food items except for foods classified as “fatty raw proteins.”...
  • Page 13: Daily Maintenance

    The following steps will help maintain your oven. Use - TurboChef Oven Cleaner (Part Number: 103180) only TurboChef Oven Cleaner and Oven Guard. The use - TurboChef Oven Guard (Part Number: 103181) of any other cleaning products can damage critical oven - Nylon scrub pad, cleaning towel, disposable gloves, components, resulting in a non-warranty service call.
  • Page 14 Step 7 Step 8: Clean the Air Filter CAUTION: TurboChef does not recognize blocked air vents as a warrantable claim. The filter must be cleaned regularly or replaced if damaged. During oven operation, the filter must remain in place at all times.
  • Page 15: Weekly Maintenance

    - TurboChef Oven Guard (Part Number: 103181) Use only TurboChef Oven Cleaner and Oven Guard. The - Nylon scrub pad, cleaning towel, disposable gloves, use of any other cleaning products can damage critical protective eyewear, dust mask (optional) oven components, resulting in a non-warranty service call.
  • Page 16 Step 8 Step 9: Clean the Air Filter CAUTION: TurboChef does not recognize blocked air vents as a warrantable claim. The filter must be cleaned regularly or replaced if damaged. During oven operation, the filter must remain in place at all times.
  • Page 17: Oven Controls

    Top Oven Top Oven 250° F Menu 1 350° F Menu 2 Oven Off: Ready to Clean 450° F Menu 3 550° F Menu 4 Bottom Oven Bottom Oven BACK TO GROUPS Group 6 > Item 7 Menu Manual Figure 4: Oven Controls NOTE: Display options vary depending on which features are enabled.
  • Page 18: Cooking

    COOKING Menu Cook Mode The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the box. New menu settings can be loaded via USB or programmed manually. If settings are not present, the oven will cook only in manual mode (page 10).
  • Page 19 Step 5: Select a Group Step 8: Check/Remove Food from Oven NOTE: Touch the WARNING: Dish/ Bottom Oven Top Oven Top Oven Expand/Collapse icon to inside of oven and Group 1 access additional groups. Group 6 > Item 7 door is hot! Group 2 Cooking done, please check food.
  • Page 20: Manual Cook Mode

    COOKING Manual Cook Mode Manual Cook Mode is intended for professionals, and allows cooking “on the fly,” whereas Menu Cook Mode (page 10) allows cooking from preset cook settings. To access Manual Cook Mode, touch the Manual icon when the oven is off or cooling down (page 11) or touch the Menu/Manual toggle on the Menu Mode screen.
  • Page 21: Info Mode

    Info Mode Info Mode Info Mode To access Info Mode, touch the “i” icon when both INFORMATION Serial Number: INFORMATION Cook Counter: HHDXXXXXXX 0007 ovens are off or cooling down. From the Info Mode COUNTERS COUNTERS Menu Version: Total Cook Time: screen (Figure 6), access: HHD-XXXX-XX OPTIONS...
  • Page 22: Options Screen

    INFO MODE Options Screen Options Screen - Diagnostic Mode From the options screen (Figure 12), enable/disable: Diagnostic Mode allows service technicians to view Editing and test oven components. Diagnostic Mode should Cook More be set to NO during regular operation. Load Menu Options Screen - F2 Bypass If F2 Bypass is set to YES, the oven will log an F2...
  • Page 23: Settings Screen - Wifi Network

    Connecting the oven to a WiFi network and utilizing The WiFi Password is the case sensitive password TurboChef’s connectivity service will allow you to needed to join the WiFi network. After touching the WiFi Password icon, use the on-screen keyboard to...
  • Page 24: Settings Screen - Time

    If recipe settings are not cooking as desired, consult your menu developer, authorized distributor, or TurboChef Customer Support. The set temperature can be edited in the group select screen (Figure 15, Page 17). Touch the temperature icon to increase the Set Temperature by 25°F (15°C).
  • Page 25 6. Set Cook Time Icons Bottom Oven Top Oven Time can be set from 00:01-99:59 (mm:ss). There Group 1 Group 1 are four time icons. Group 2 Group 2 500 °F 500 °F Clear (or “zero”) the time Group 3 Group 3 Group 4 Group 4...
  • Page 26: Loading And Saving Menus

    USB drive. 4. Name the file. NOTE: If your version of ChefComm Pro is lacking these features, contact TurboChef Customer Support to obtain an update. To load a menu to the oven, 1. When the oven is off or cooling down, insert the USB drive (Figure 20).
  • Page 27: Troubleshooting

    Troubleshooting The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may experience. Please attempt the recommended action before calling Customer Support (800.90TURBO, +1 214.379.6000) or your Authorized Distributor. NOTE: Many of the issues listed below can occur in either the top or bottom oven. If a fault is specific to the top/bottom oven, it will be appear on the corresponding half (upper/lower) of the display.
  • Page 28 TROUBLESHOOTING I ssue P oss i b l e Ca use ( s) R es o l u t i o n Steam or smoke is - Oven is not clean. - Clean the oven following the cleaning present. instructions on pages 5-8. - Rear filter is clogged.
  • Page 29: North America Limited Warranty

    If the full invoiced amount for Equipment purchased has not been paid within forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty cover-...
  • Page 30 10 days. Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with a service agent responding to a call for service, but then being refused or unable to gain access to the Oven on Customer’s premises.
  • Page 31: International Limited Warranty

    Equipment, Your contact details, the date and location of installation and the results of the Authorized Distributor’s inspection. This information will be entered by the Authorized Distributor into the TurboChef global war- ranty system and will be used by TurboChef, the Authorized Distributor and its authorized service agents for the provision of the warranty service.
  • Page 32 +1 214.379.6073 The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day of the Warranty Period. Upon receipt of Your claim, TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You, to verify Your claim and, if necessary, to arrange for an on-site repair visit during normal working hours.
  • Page 33 The application of the United Nations Convention on International Sale of Goods to this Limited Warranty is expressly excluded. This Limited Warranty may not be altered, amended or modified by the Authorized Distributor or its service agent, and no representation, alteration, amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef.
  • Page 34 For service or information: wi thin n o r th ame r i c a c al l Customer Support at 800.90 T U R B O ou ts id e n o r th a me r ic a c al l +1 214.379.6000 or Your Authorized Distributor Global Operations Customer Support...

Table of Contents