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For your future reference and when contacting the factory, please have the following information readily
available:
Model Number:
Serial Number:
Date Purchased:
The above information can be found on the dataplate attached to the equipment. If available, please provide the
date purchased, the source of purchase (manufacturer or specific agent/rep organization), and purchase order
number.
IF YOU NEED ASSISTANCE:
SALES DIVISION
Phone:
FAX:
LABORATORY PARTS and SERVICE
Phone:
FAX:
TECHNICAL SUPPORT
Phone:
Important
828/658-2711 800/252-7100
828/645-3368
800/438-4851
828/658-2576
800/438-4851
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