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Related Manuals for Grandstream Networks WP8 Series
Summary of Contents for Grandstream Networks WP8 Series
- Page 1 Grandstream Networks, Inc. WP8xx Series WP810/WP822/WP825 - User Guide...
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Page 2: Product Overview
WELCOME WP810/WP822/WP825 are Cordless Wi-Fi IP Phones featuring dual-band 802.11a/b/g/n/ac Wi-Fi and supports Wi-Fi roaming. The combination of advanced telephony features and durability make them ideal for mobilizing your VoIP network in residences, warehouses, retail stores, hotels and many more environments. Due to a ruggedized design, these phones are safe for accidental drops and they are as well waterproof and dustproof, with large rechargeable batteries for long period of use, making them an ideal addition for homes and businesses alike. -
Page 3: Technical Specifications
Displays account status, system info, Network status and network statistics ● Account status ● System Info: Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U- boot version, Kernel version, Hardware version, PN number, Country code and Running time. Status ●... - Page 4 Displays account status, system info, Network status and network statistics ● Account status ● System Info: Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U- boot version, Kernel version, Hardware version, PN number, Country code and Running time. Status ●...
- Page 5 Displays account status, system info, Network status and network statistics ● Account status ● System Info: Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U- boot version, Kernel version, Hardware version, PN number, Country code and Running time. Status ●...
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Page 6: Getting Started
Displays account status, system info, Network status and network statistics ● Account status ● System Info: Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U- boot version, Kernel version, Hardware version, PN number, Country code and Running time. Status ●... - Page 7 Displays account status, system info, Network status and network statistics ● Account status ● System Info: Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U- boot version, Kernel version, Hardware version, PN number, Country code and Running time. Status ●...
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Page 8: Setting Up The Phone
Figure 2: WP822 Package Content WP825 Figure 3: WP825 Package Content Important Check the package before installation. If you nd anything missing, contact your system administrator. Setting up the Phone Charging Station Plug the power adapter into a power source socket to start using the charging station. -
Page 9: Battery Information
Figure 4: Charging Station Handset Please refer to the following steps in order to setup your WP810/WP822/WP825 phone: 1. Open the battery cover. 2. Insert the battery with the electrodes in the bottom left corner. 3. Close the battery cover. Note Please charge the battery fully before using the handset for the rst time. -
Page 10: Handset Keys Description
Technology: Rechargeable Li-ion Battery Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V) Capacity: 1500mAh Standby time: up to 120 hours Talk time: up to 6 hours’ active talk time WP822 Technology: Rechargeable Li-ion Battery Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V) Capacity: 2000mAh Standby time:... - Page 11 Figure 6: WP810 Description The following table describe the WP810 keypad keys. Description The proximity senor can detect and measure gravitational acceleration, tilt, vibration, altitude Proximity sensor changes, and static position. Earphone Delivers audio output. Volume up / Down Keys Con gure the handset and ringtone volume.
- Page 12 3.5 mm headset jack Phone connector for the headphones/headsets. Color LCD Screen 1.8-inch (128×160) color LCD Correspond to functions displayed on the LCD. These functions change depending on the current Softkeys context. Menu/OK key Access to contacts list. On-hook or Power key Selects the option chosen by the cursor or enters the main menu from the home screen.
- Page 13 The proximity senor can detect and measure gravitational acceleration, tilt, vibration, altitude Proximity sensor changes, and static position. Earphone Delivers audio output. Volume up / Down Keys Con gure the handset and ringtone volume. PTT Key PTT (Push-to-Talk) button, to initiate PTT call. * / Mute key Keep pressing on * in idle screen to mute/unmute the ringtone.
- Page 14 Figure 8: WP825 Description The following table describe the WP825 keypad keys. Description The proximity senor can detect and measure gravitational acceleration, tilt, vibration, altitude Proximity sensor changes, and static position. Earphone Delivers audio output. Volume up / Down Keys Con gure the handset and ringtone volume.
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Page 15: Icons Description
3.5 mm headset jack Phone connector for the headphones/headsets. Color LCD Screen 1.8-inch (128×160) color LCD Correspond to functions displayed on the LCD. These functions change depending on the current Softkeys context. Menu/OK key Access to contacts list. On-hook or Power key Selects the option chosen by the cursor or enters the main menu from the home screen. -
Page 16: Led Status
● Account: Con gure/View SIP accounts settings and account ringtone. ● Call settings: Con gure the account auto answer, call forward, DND and speed dial settings. ● Network Settings: Con gure the networks settings including Wi-Fi settings, and additional networks settings. Settings ●... - Page 17 The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, unlock rst the handset and press “Menu” (softkey in the middle). Press Arrow keys to navigate to the menu option you require. Then press “Select” (left softkey) or OK/Selection to access further options or con rm the setting displayed.
- Page 18 ● LCD Test ● LCD off ● LED Test ● Keypad Test Diagnostics ● Audio Loopback ● Proximity Sensor ● Vibration ● Verify Certi cate ● Account: Con gure/View SIP accounts settings and account ringtone. ● Call settings: Con gure the account auto answer, call forward, DND and speed dial settings. ●...
- Page 19 Description Description Description . , ’ ? ! ” – 1 D E F d e f 3 A B C a b c 2 G H I g h i 4 M N O m n o 6 J K L j k l 5 P Q R S p q r s 7 W X Y Z w x y z 9 T U V t u v 8...
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Page 20: Configuration Via Web Browser
Following table describes allowed characters for each key. Description Description Description Switch mode Table 15: “123” Mode Tips using the keypad: To switch between the modes, users could press the # key. Press multiple times on same key to move forward between the allowed characters. Use Right/Left arrow keys to change the cursor’s position on the text entered. -
Page 21: Web Gui Languages
�� 3. You may check the IP address on the phone LCD menu Status Network Status. Please see Obtain WP810/WP822/WP825 IP Address 4. Open Web browser on your computer and enter the WP810/WP822/WP825 IP address in the address bar of the browser. 5. -
Page 22: Saving The Configuration Changes
Saving the Configuration Changes When changing any settings, always submit them by pressing Save Apply buttons. If using the Save button, after making all the changes, click on the Apply button on top of the page to submit. Web UI Access Level Management There are two default passwords for the login page: Password User Level... -
Page 23: Changing Admin Level Password
Note DO NOT USE same password for both user and admin accounts. The password is case sensitive with maximum length of 25 characters Changing Admin Level Password 1. Access the Web GUI of your WP810/WP822/WP825 using the admin’s username and password. (Default username and password is admin/Random Password from the sticker on the back of the unit). -
Page 24: Basic Operations
�� �� 3. Go to Maintenance Security Settings Security 4. In Web Access Mode, select the access method depending on desired protocol (HTTP or HTTPS or Both) 5. Locate HTTP / HTTPS Web Port eld and change it to your desired/new HTTP / HTTPS port. Note: By default, the HTTP port is 80 and HTTPS is 443. -
Page 25: Turning The Handset On/Off
Turning the Handset ON/OFF To turn ON the handset: Long press on Power key until the LCD screen lights up. To turn OFF the handset: Long press on Power key again when the handset is idle and press the softkey to choose to power off or reboot. Connecting to Wi-Fi Network Auto Connection ��... -
Page 26: Checking Status
2. Navigate to “Wi-Fi Networks”. A list of Wi-Fi networks will be displayed. 3. Select the desired network to connect to. (Enter the correct password to connect if requested) The handset will display Wi-Fi icon on the main LCD menu if the con nection to the Wi-Fi network is successful. Figure 18: Connecting to Wi-Fi Network Note WP810/WP822/WP825 supports connection to Wi-Fi with captive portal enabled that requires additional credentials to sign up or login before it is... -
Page 27: Network Status
Figure 20: Account Status The following information will be displayed: Item Description Displays the information about the rst account including name, number and the status of its registration. Account 1 Account 2 Displays the information about the second account including name, number and the status of its registration. Table 17: Account Status Description Network Status To check the handset network information status, follow these steps:... - Page 28 Primary DNS Displays the IPv6 address of the primary DNS Server. Alternate DNS Displays the IPv6 address of the secondary DNS Server. Other Info Displays the handset’s MAC address. MAC address Table 18: Network Status Description System Info To check the system info, follow these steps: 1.
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Page 29: Network Statistics
Table 19: System Info Description Network Statistics To check the handset network information status, follow these steps: 1. Press Menu key to bring up operation menu. 2. Use arrow keys to reach Status menu and navigate to Network Statistics. Figure 23: Network Statistics The following information will be displayed: Setting Description... -
Page 30: Return To Idle Screen
Figure 24: LCD Display Con guration Return to Idle Screen Press the Power Key to quickly exit the menu and return back to the main idle screen. When you are navigating on the handset’s menu, and you receive an incoming call, the LCD screen will automatically exit the menu and you can either accept or reject the call, when the call is terminated, the LCD screen will return back to the idle screen. -
Page 31: Register Account Via Lcd Menu
Register Account via LCD Menu To register your SIP account via the LCD menu, please refer to following steps: 1. Unlock your handset and press Menu to bring up operation menu. 2. Use arrow keys to reach Settings and then select Account tab. -
Page 32: Activate/Deactivate Hands-Free Mode
Figure 26: Con guring Phone Language Activate/Deactivate Hands-Free Mode Press the Hands-free key while making a call or on the idle screen to activate hands free mode. Press the Hands-free key again to deactivate the hands-free function. Muting the Microphone 1. -
Page 33: Setting The Ringer Volume
Ringtones Setting the Ringer Volume To con gure the desired ringer volume, proceed as follows: 1. Press Menu to bring up operation menu and go to Settings. 2. Navigate to Basic Settings, and then select Sound tab. 3. User can con gure the silent and vibrate modes and also the voice ringtones by pressing the left and right arrow keys to change repeatedly and set the desired volume. -
Page 34: Call Operations
Hour) and three date formats (DD/MM/YYYY; MM/DD/YYYY; YYYY/MM/DD). To con gure date and time manually 1. Press Menu to bring up operation menu. �� 2. Use arrow keys to reach Settings Basic Settings, and then select Date and Time tab. 3. -
Page 35: Dialing From Call History
1. Enter the desired number using the keypad. 2. Toggle between the available lines by pressing the “Account” button to choose the line for making calls. (The account name will change on the screen when press “Account” button). 3. Press Dial key , left softkey “Call”, (Use # as dial key”... -
Page 36: Direct Ip Call
2. Select the contact to call and press Dial Key to initiate the call. Figure 33: Dialing from Contacts List Direct IP Call Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: Both phones have public IP addresses;... -
Page 37: Auto Answer
Auto Answer Users can enable Auto Answer feature to accept and automatically answer incoming calls. If enabled, the WP810/WP822/WP825 will automatically answer incoming calls using speaker mode. To activate / deactivate the auto answer feature: Using LCD Menu 1. Press Menu to bring up operation menu. -
Page 38: Call Waiting
Figure 35: Hold/Unhold Calls Note If you press on “Options” during the established call, and then make a new call to another number, the rst call will be on hold automatically and users can put up to 2 calls on hold at the same time. Call Waiting This feature will notify you of a new incoming call during an established call and display the incoming call information visually on the LCD screen and a call waiting tone will be heard. -
Page 39: Call Forward
Call Forward The call forward feature will allow you to forward all the incoming calls to the desired number. Three possible call forward types are available. Unconditional: All the incoming calls are immediately forwarded to the desired number. Time Based: Incoming calls are immediately forwarded to the desired number based on the con gured time. -
Page 40: Blind Transfer
Blind transfer: Transfer a call directly to another party without consulting Attended transfer: Transfer a call with prior consulting. Blind Transfer 1. Press “Transfer” softkey during a call, and then enter the number you want to transfer the call to. 2. -
Page 41: Way Conference
Figure 40: Speed Dial Con guration 3-Way Conference The WP810/WP822/WP825 support creating a local conference with other parties (including handset starting the conference). To start a 3 Way conference, follow below steps: 1. Place a call to the rst party and press left softkey “Options”, then select “Conference”. 2. -
Page 42: Set Voice Mail Id
Figure 44: Join UCM Conference Room Figure 45 : UCM Conference Room Call put on Hold. Voice Mail The voice mail feature ensures that you will never miss any important messages. It permits either to leave voice mails to someone else or receive and listen to voice mails via the handset Set Voice Mail ID There are 2 ways to set Voice Mail Feature Code, either using the Handset Menu or Web Interface. -
Page 43: Play Voice Mail Messages
Figure 47: Web UI – Voice Mail Access Number Play Voice Mail Messages 1. Press Menu to bring up operation menu. 2. Use arrow keys to reach Voicemail tab. 3. Choose the account, press “Select” button and enter Voicemail password then you can select visually and retrieve your voice messages saved on your voice mail and listen to each individual voicemail. - Page 44 Users can manage local contacts by adding, deleting and modifying every single contact. Users could access contacts under the handset Menu. Please, refer to the following screenshots: Figure 49: Accessing Contacts Notes The WP810/WP822/WP825 support 500 contacts as maximum number of local contacts. The WP810/WP822/WP825 support to display contacts with no numbers in the phonebook.
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Page 45: Dial Out From Call History
Search for a contact: in case nding a speci c contact among a batch of contacts is di cult, users can press the middle button for “Search” and enter the name of the contact to nd it easily. Send Message: Select a contact to send IM message, up to 160 characters. Dial out from Contacts: Select the needed contact and tap on the dial key to call it directly. -
Page 46: View Messages
The WP810/WP822/WP825 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft and delete one or all the messages. Tap on phone’s menu to launch SMS application. View Messages On the Messages list screen, under Inbox tap on one of the messages using the OK button to view the Messages details. Figure 53: View Messages Dialog Create Messages Tap on “New”... - Page 47 Unconditional Call Forward. To set up unconditional call forward: Off hook the phone. Dial *72 and then enter the number to forward the call. Press Call softkey or Dial key. Cancel Unconditional Call Forward. To cancel the unconditional call forward: Off hook the phone.
- Page 48 PTT (PUSH-TO-TALK) FUNCTIONALITY The WP810/WP822/WP825 support the Push to talk (PTT) features which is a technology based on the instantaneous communication commonly employed in wireless cellular phone services using a button to switch the device from voice transmission mode to voice reception mode.
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Page 49: Ptt Configuration Settings
Figure 57: PPT Channel Notes Users could press and hold the Push-to-talk key from any screen to quickly initiate PTT call using default channel. The channel status will change to Sending PTT to indicate that you are transmitting as displayed on the following screenshot. Figure 58: PTT Call (Caller) 5. -
Page 50: Group Paging
Priority channel: The channel assigned for priority pages. Emergency channel: The channel assigned for emergency pages. Accept while busy: If no, incoming PTT sessions do not produce standard call waiting. If yes, incoming PTT sessions produce standard call waiting behavior on the active audio channel. CallerID(*): Caller ID number for identi cation. -
Page 51: Upgrading And Provisioning
Group Paging Parameters Paging function: Enable or disable the Group paging function. Default group: The group used to transmit an outgoing page if the user does not explicitly specify a group. Priority group: The group assigned for priority pages. Emergency group: The group assigned for emergency pages. -
Page 52: Configure Via Web Gui
Figure 62: Upgrade Con guration via Keypad Menu Configure via Web GUI Open a web browser on PC and enter the IP address for the handset. Then login with the administrator username and password. Go to �� �� Firmware. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and Maintenance Upgrade and Provisioning choose to upgrade via TFTP, HTTP, HTTPS, FTP or FTPS (The default setting is HTTP). -
Page 53: Provisioning And Configuration File Download
Service providers should maintain their own rmware upgrade servers. For users who do not have a TFTP/HTTP/HTTPS server, some free Windows version TFTP servers are available for download from: https://www.solarwinds.com/free-tools/free-tftp-server and https://www.tftpd64.com/. Please check our web site at https://www.grandstream.com/support/ rmware for latest rmware. Instructions for local rmware upgrade via TFTP: 1. -
Page 54: Restore To Factory Default Via The Web Gui
Restoring the Factory Default Settings will delete all con guration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. - Page 55 Firmware Version 1.0.11.2 No major changes Firmware Version 1.0.9.23 No major changes. Firmware Version 1.0.7.83 No major changes. Firmware Version 1.0.7.68 Added support for letters with accent. [Keypad] Added support to differentiate rejected calls icon from missed calls. Now the rejected calls will be logged as received calls with different icon.
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