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If the Wireless lamp is not lit, the printer is not connected to the wireless router. Check the environment or
settings of the wireless router.
Are network settings of printer identical with those of wireless router?
Check4
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Starting Up IJ Network Device Setup Utility
Are network settings of your smartphone/tablet identical with those of wireless
Check5
router?
Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)
are identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Make sure the printer is not placed too far away from the wireless router.
Check6
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Make sure wireless signal is strong. Monitor signal status and move printer
Check7
and wireless router as necessary.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless
LAN due to a wall, place the printer and the computer in the same room.
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