NETGEAR Orbi LBR1020 User Manual
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NETGEAR Orbi LBR1020 User Manual

NETGEAR Orbi LBR1020 User Manual

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User Manual
Orbi 4GX Router
Model LBR1020
September 2020
202-12170-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR Orbi LBR1020

  • Page 1 User Manual Orbi 4GX Router Model LBR1020 NETGEAR, Inc. September 2020 350 E. Plumeria Drive 202-12170-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Chapter 1 Overview Orbi router LED behavior..............10 Connect your router to a mobile broadband network....11 Download the NETGEAR Orbi app..........12 Optional: Connect your router to a wired modem......12 Chapter 2 Connect to Your Network and Access the Router Connect to the Orbi network............15 WiFi network...................15...
  • Page 4 Orbi 4GX Router Model LBR1020 Manually set up the Internet connection.........31 Specify an Internet connection without a login......31 Specify an Internet connection that uses a login.......33 Manage an IPv6 Internet connection..........35 Requirements for entering IPv6 addresses.........35 Specify IPv6 Internet connections..........35 Use auto detection for an IPv6 Internet connection....36 Use auto configuration for an IPv6 Internet connection...37 Set up an IPv6 6to4 tunnel Internet connection......39...
  • Page 5 Orbi 4GX Router Model LBR1020 Disable SIM Card Security............71 Personalize the SIM PIN..............73 Unblock the SIM Card With a PUK..........74 Chapter 7 Specify Network Settings Change the function of the WAN/LAN1 port........77 View or change WAN settings............77 Change the LAN TCP/IP settings............79 Manage Dynamic DNS...............80 Set up a new Dynamic DNS account...........81 Specify a DNS account that you already created.......82...
  • Page 6 Orbi 4GX Router Model LBR1020 Check the mobile broadband Internet connection status..108 Check the wired Internet connection status.........110 Display Internet port statistics............111 View and manage logs of router activity........112 View devices connected to the network........113 Edit device information on the Attached Devices page....114 Monitor Internet traffic..............115 Set your time zone, adjust for daylight saving time, or change the NTP server..................116...
  • Page 7 Orbi 4GX Router Model LBR1020 Chapter 11 Set Up and Manage an Optional Orbi Satellite Orbi AC satellite LED behavior............142 Place your satellite................142 Sync an add-on satellite..............142 Log in to your router and add a satellite to your network...143 Manually update satellite firmware..........144 Generate a new backhaul password..........145 View satellite status................146 View satellites connected to the network or edit satellite...
  • Page 8 Orbi 4GX Router Model LBR1020 Technical Specifications for Orbi Satellite Model RBS10....170...

  • Page 9: Chapter 1 Overview

    • Orbi router LED behavior • Connect your router to a mobile broadband network • Download the NETGEAR Orbi app • Optional: Connect your router to a wired modem For more information about the topics covered in this manual, visit the support website at netgear.com/support/.

  • Page 10: Orbi Router Led Behavior

    The Orbi router has a Power LED on the back and a Ring LED on the top. For information about the precise locations of the LEDs, see the installation guide, which you can download by visiting netgear.com/support/download. The following table describes the LED behavior.

  • Page 11: Connect Your Router To A Mobile Broadband Network

    Orbi 4GX Router Model LBR1020 Connect your router to a mobile broadband network You can use the mobile broadband connection as either: • Your only Internet connection. • Your backup Internet connection if your primary Internet connection is offline. This requires a wired modem such as a DSL, cable, or fiber-optic modem to provide your primary Internet connection.

  • Page 12: Download The Netgear Orbi App

    You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
  • Page 13 Orbi 4GX Router Model LBR1020 If your modem uses a battery backup, put the battery back in. 3. Connect your modem to the WAN/LAN1 port of your router with the Ethernet cable that came with your router. 4. Connect the power adapter to your router and plug the power adapter into an outlet. The Power LED lights.

  • Page 14: Chapter 2 Connect To Your Network And Access The Router

    Connect to Your Network and Access the Router This chapter contains the following sections: • Connect to the Orbi network • Router label • Types of logins • Use a web browser to access the router • Change the language...

  • Page 15: Connect To The Orbi Network

    Orbi 4GX Router Model LBR1020 Connect to the Orbi network You can connect to the Orbi network through a WiFi or wired connection. In the unlikely situation that you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 16: Wifi Connection Using Wps

    (SSID) and password for WiFi client access. This information is on the router label. • Orbi app login. Your NETGEAR account credentials that log you in to the Orbi app. • Router login. The password that logs you in to the router web interface from a web browser as admin.

  • Page 17: Use A Web Browser To Access The Router

    When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

  • Page 18: Log In To The Orbi Router Web Interface

    Read Troubleshoot the mobile broadband Internet connection on page 155 or You cannot access the Internet on page 158. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.

  • Page 19: Change The Language

    Orbi 4GX Router Model LBR1020 To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 20: Chapter 3 Manage The Mobile Broadband Connection

    Manage the Mobile Broadband Connection Usually, the quickest way to set up the router to use your mobile broadband Internet connection is to allow Orbi to detect the mobile broadband Internet connection when you first access the router with a web browser. You can also customize or manually specify your mobile broadband Internet connection settings.

  • Page 21: Internet Connection Over Mobile Broadband

    Orbi 4GX Router Model LBR1020 Internet connection over mobile broadband By default, when the router powers up with a nano SIM card installed, and if you did not configure mobile broadband as a backup connection only, the router automatically searches for and connects to your LTE provider’s mobile broadband network. This process might take several minutes.

  • Page 22: Use The Setup Wizard To Detect The Mobile Broadband Internet Connection

    Orbi 4GX Router Model LBR1020 Use the Setup Wizard to detect the mobile broadband Internet connection You can use the Setup Wizard to detect your mobile broadband Internet connection settings and automatically set up your router. To use the Setup Wizard to detect the mobile broadband Internet connection: 1.

  • Page 23: Change The Internet Connection Mode To Wired Internet Only Or Mobile Broadband Only

    Orbi 4GX Router Model LBR1020 To set up automatic failover: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 24: Change The Lte Provider's Access Point Name

    Orbi 4GX Router Model LBR1020 To change the Internet connection mode to wired Internet only or mobile broadband only: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 25: Change The Mobile Broadband Network Mode

    Orbi 4GX Router Model LBR1020 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 26: Configure The Mobile Broadband Pdp, Authentication Method, And Credentials

    Orbi 4GX Router Model LBR1020 • 3G. The router uses the 3G band only and does not connect to the 4G band. By default, the selection from the menu is Automatic (4G or 3G). 6. Click the Apply button. Your settings are saved. Configure the mobile broadband PDP, authentication method, and credentials Whether you need to configure the mobile broadband packet data protocol (PDP),...

  • Page 27: Enter The Pin Or Puk

    Orbi 4GX Router Model LBR1020 Note: The user name and password for the mobile broadband connection are not the same as the user name and password to log in to your router. 6. If the LTE provider requires a specific PDP for the router to connect to the mobile broadband network, select the PDP from the PDP Type menu: •...

  • Page 28: Change The Roaming Setting

    Orbi 4GX Router Model LBR1020 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 29 Orbi 4GX Router Model LBR1020 By default, the check box is selected and the router can roam. If you clear the check box, the router cannot roam. 6. Click the Apply button. Your settings are saved. Manage the Mobile Broadband User Manual Connection...

  • Page 30: Chapter 4 Specify The Wired Internet Settings

    Specify the Wired Internet Settings If you connected your router to a wired modem, you must specify the Internet settings. Usually, the quickest way to set up the router to use your wired Internet connection is to allow Orbi to detect the wired Internet connection when you first access the router with a web browser.

  • Page 31: Use The Setup Wizard

    Orbi 4GX Router Model LBR1020 Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 32 Orbi 4GX Router Model LBR1020 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 33: Specify An Internet Connection That Uses A Login

    Orbi 4GX Router Model LBR1020 If your ISP did not provide you with a VCI string, leave this field blank. 12. In the Client Identifier String (option 61) field, enter the client identifier (client ID) string, as indicated by your ISP. If your ISP did not provide you with a client ID string, leave this field blank.
  • Page 34 Orbi 4GX Router Model LBR1020 11. To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection.

  • Page 35: Manage An Ipv6 Internet Connection

    Orbi 4GX Router Model LBR1020 Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.

  • Page 36: Use Auto Detection For An Ipv6 Internet Connection

    Orbi 4GX Router Model LBR1020 For more information about IPv6 Internet connection, see the following sections: • Use auto detection for an IPv6 Internet connection on page 36 • Use auto configuration for an IPv6 Internet connection on page 37 •...

  • Page 37: Use Auto Configuration For An Ipv6 Internet Connection

    Orbi 4GX Router Model LBR1020 length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 38 Orbi 4GX Router Model LBR1020 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Config. The page adjusts. The router automatically detects the information in the following fields: •...

  • Page 39: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Orbi 4GX Router Model LBR1020 If you do not specify an ID here, the router generates one automatically from its MAC address. 11. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.

  • Page 40: Set Up An Ipv6 6Rd Tunnel Internet Connection

    Orbi 4GX Router Model LBR1020 6. Select a Remote 6to4 Relay Router radio button: • Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting. • Static IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6 ISP usually provides this address.
  • Page 41 Orbi 4GX Router Model LBR1020 mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.

  • Page 42: Set Up An Ipv6 Pass-Through Internet Connection

    Orbi 4GX Router Model LBR1020 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.

  • Page 43: Set Up An Ipv6 Fixed Internet Connection

    Orbi 4GX Router Model LBR1020 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 44: Set Up An Ipv6 Dhcp Internet Connection

    Orbi 4GX Router Model LBR1020 • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page.
  • Page 45 Orbi 4GX Router Model LBR1020 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

  • Page 46: Set Up An Ipv6 Pppoe Internet Connection

    Orbi 4GX Router Model LBR1020 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 47 Orbi 4GX Router Model LBR1020 The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 48: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 49 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 50: Chapter 5 Optimize Performance

    Optimize Performance This chapter contains the following sections: • Check your Internet bandwidth • Enable or disable WiFi Multimedia Quality of Service • Improve network connections with Universal Plug and Play • Enable or disable implicit beamforming • Enable or disable MU-MIMO •...

  • Page 51: Check Your Internet Bandwidth

    Orbi 4GX Router Model LBR1020 Check your Internet bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 52: Improve Network Connections With Universal Plug And Play

    Orbi 4GX Router Model LBR1020 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 53: Enable Or Disable Implicit Beamforming

    Orbi 4GX Router Model LBR1020 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.

  • Page 54: Enable Or Disable Mu-Mimo

    Orbi 4GX Router Model LBR1020 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 55: Enable Or Disable Fast Roaming

    Orbi 4GX Router Model LBR1020 5. To enable or disable daisy-chain topology, do one of the following: • To enable MU-MIMO, select the Enable MU-MIMO check box. • To disable MU-MIMO, clear the Enable MU-MIMO check box. 6. Click the Apply button. Your settings are saved.
  • Page 56 Secure Your Network This chapter describes how to make your network more secure. The chapter contains the following sections: • Change the Modem Password on page 57 • Manage Port Forwarding for Incoming Traffic on page 57 • Manage Port Filtering for Outgoing Traffic on page 61 •...

  • Page 57: Change The Modem Password

    Orbi 4GX Router Model LBR1020 Change the Modem Password We recommend that you change the default password that you use to access the modem’s web pages to a more secure password. See the modem label for the default password. To change the password for the modem’s web pages: 1.

  • Page 58: Enable Port Forwarding And Add A Service Or Application

    Orbi 4GX Router Model LBR1020 By default, the modem blocks inbound traffic from the Internet to your computers except for replies to your outbound traffic. To allow remote computers on the Internet to access a computer on your local network, you might need to create exceptions to this rule. Port forwarding is an advanced feature that affects the behavior of the firewall in the modem.

  • Page 59: Remove A Service Or Application For Port Forwarding

    Orbi 4GX Router Model LBR1020 The page displays the Port Forwarding radio buttons. 6. Select the Enable radio button. The Port Forwarding table displays. 7. Add a service or application for port forwarding: a. In the Label field, enter a name for the service or application. b.

  • Page 60: Disable Port Forwarding

    Orbi 4GX Router Model LBR1020 To remove a a service or application for port forwarding: 1. Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem.

  • Page 61: Manage Port Filtering For Outgoing Traffic

    Orbi 4GX Router Model LBR1020 4. Click the Sign In button. The full Dashboard page displays. 5. Select Settings > Advanced > Port Forwarding. The Port Forwarding table displays. 6. Select the Disable radio button. 7. Click the Submit button. The modem resets to activate the new settings.

  • Page 62: Block Specific Services And Applications From Accessing The Internet And Allow All Other Services And Applications

    Orbi 4GX Router Model LBR1020 Block Specific Services and Applications From Accessing the Internet and Allow All Other Services and Applications You can set up a blacklist of services and applications that are blocked from accessing the Internet. All other services and applications are allowed to access the Internet. Note: The blacklist and whitelist are mutually exclusive.

  • Page 63: Allow Specific Services And Applications To Access The Internet And Block All Other Services And Applications

    Orbi 4GX Router Model LBR1020 7. Add a service or application to the blacklist: a. In the Label field, enter a name for the service or application. b. In the Port field, enter the port number that is associated with the service or application.
  • Page 64 Orbi 4GX Router Model LBR1020 See the modem label for the default password. 4. Click the Sign In button. The full Dashboard page displays. 5. Select Settings > Advanced > Port Filtering. The Port Filtering page displays. 6. From the Port Filtering menu, select White List. If this is the first time that you set up the whitelist, the table is empty.

  • Page 65: View Services And Applications On The Blacklist And Remove A Service Or Application From The List

    Orbi 4GX Router Model LBR1020 View Services and Applications on the Blacklist and Remove a Service or Application From the List If you enabled the blacklist, you can view services and applications on the blacklist and remove a service or application from the blacklist. To view services and applications on the blacklist or remove a service or application from the blacklist: 1.

  • Page 66: View Services And Applications On The Whitelist And Remove A Service Or Application From The List

    Orbi 4GX Router Model LBR1020 Your settings are saved and the modem resets to activate the new settings. Any WiFi devices that are connected to the modem are disconnected when the modem resets. The service or application that you removed from the blacklist is once again allowed to access the Internet.

  • Page 67: Disable Port Filtering

    Orbi 4GX Router Model LBR1020 6. From the Port Filtering menu, select White List. 7. To remove a service or application from the table, to the right of the entry, click the x button. Your settings are saved and the modem resets to activate the new settings. Any WiFi devices that are connected to the modem are disconnected when the modem resets.

  • Page 68: Manage Sim Card Security

    Orbi 4GX Router Model LBR1020 4. Click the Sign In button. The full Dashboard page displays. 5. Select Settings > Advanced > Port Filtering. Depending on the list that you enabled, the page displays either the Black List table or the White List table. 6.
  • Page 69 Orbi 4GX Router Model LBR1020 • Last four digits of the phone number that is associated with the SIM card WARNING: Be careful entering the SIM PIN multiple times because you can enter only a limited number of incorrect PINs before the SIM card is blocked. The number of allowed attempts depends on the SIM card.

  • Page 70: Enter The Sim Pin To Enable The Modem To Connect To The Internet

    Orbi 4GX Router Model LBR1020 attempts, the SIM card is blocked. If the SIM card is blocked, contact your mobile broadband service provider to receive a PIN unlock key (PUK) to unblock the PIN. 8. Click the Submit button. Your settings are saved. Now, when you turn on the modem, you must enter the SIM PIN before the modem can access the mobile broadband network.

  • Page 71: Disable Sim Card Security

    Orbi 4GX Router Model LBR1020 The Alerts section of the Dashboard page displays a message about the SIM card being locked (not blocked) with a link to a pop-up window. 5. Click the Enter PIN link. A pop-up window similar to the following one displays. 6.
  • Page 72 Orbi 4GX Router Model LBR1020 To disable SIM card security: 1. Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem.

  • Page 73: Personalize The Sim Pin

    Orbi 4GX Router Model LBR1020 8. Click the Submit button. You settings are saved. Now when you turn on the modem, you no longer need to enter the SIM PIN before the modem can access the mobile broadband network. Personalize the SIM PIN If SIM security is enabled, you can change the SIM PIN to a personalized code.

  • Page 74: Unblock The Sim Card With A Puk

    Orbi 4GX Router Model LBR1020 9. Click the Submit button. 10. Click the OK button. Your settings are saved. Make sure that you write down your new PIN and store it in a safe place. Unblock the SIM Card With a PUK Before you start the following procedure, contact your mobile service provider to receive a PIN unlock key (PUK) that lets you unblock the SIM card.
  • Page 75 Orbi 4GX Router Model LBR1020 A pop-up window similar to the following one displays. 6. In the Enter SIM PUK field, enter the PUK that you obtained from your mobile service provider. You are allowed a limited number of attempts to enter the correct PUK. The number of attempts depends on the SIM card.

  • Page 76: Chapter 7 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • Change the function of the WAN/LAN1 port • View or change WAN settings • Change the LAN TCP/IP settings • Manage Dynamic DNS • Set up a default DMZ server •...

  • Page 77: Change The Function Of The Wan/Lan1 Port

    Orbi 4GX Router Model LBR1020 Change the function of the WAN/LAN1 port By default the WAN/LAN1 port of the router functions as a LAN port. If you connect the port to a wired modem so that you can use a wired Internet connection, you must change the function of the WAN/LAN1 port so that it functions as a WAN port.
  • Page 78 Orbi 4GX Router Model LBR1020 To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 79: Change The Lan Tcp/Ip Settings

    Orbi 4GX Router Model LBR1020 ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 80: Manage Dynamic Dns

    Orbi 4GX Router Model LBR1020 Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives. • Out Only. The router broadcasts its routing table periodically. •...

  • Page 81: Set Up A New Dynamic Dns Account

    REGISTER button. 12. Click the REGISTER button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status.

  • Page 82: Specify A Dns Account That You Already Created

    9. For a No-IP account or Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 83: Change The Dynamic Dns Settings

    Orbi 4GX Router Model LBR1020 Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 84: Change The Router's Device Name

    Orbi 4GX Router Model LBR1020 To set up a default DMZ server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 85: Use The Router As A Dhcp Server

    Orbi 4GX Router Model LBR1020 6. Click the Apply button. Your settings are saved. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.

  • Page 86: Disable The Dhcp Server Feature In The Router

    Orbi 4GX Router Model LBR1020 Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) •...

  • Page 87: Manage Reserved Lan Ip Addresses

    Orbi 4GX Router Model LBR1020 Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1.

  • Page 88: Edit A Reserved Ip Address

    Orbi 4GX Router Model LBR1020 Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 89: Manage Custom Static Routes

    Orbi 4GX Router Model LBR1020 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

  • Page 90: Edit A Static Route

    Orbi 4GX Router Model LBR1020 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 91: Delete A Static Route

    Orbi 4GX Router Model LBR1020 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

  • Page 92: Specify Basic Wifi Settings

    Orbi 4GX Router Model LBR1020 Specify basic WiFi settings The router comes preset with a WiFi network name (SSID) and WiFi security. You can find the SSID and password on the router label. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 93: Change The Wifi Password Or Security Level

    Orbi 4GX Router Model LBR1020 Your settings are saved. If you connected a satellite to the router, the router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

  • Page 94: Set Up A Guest Wifi Network

    Orbi 4GX Router Model LBR1020 Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays. 6. In the Password (Network Key) field, enter the network key (password) that you want to use.

  • Page 95: View Or Change Advanced Wifi Settings

    Orbi 4GX Router Model LBR1020 8. Select or clear the Allow guests to see each other and access my local network check box. To protect your privacy, this check box is cleared by default. That means your guests can use your Internet connection but they cannot access computers or devices that are connected to your Orbi network.

  • Page 96: Use The Router As A Wifi Access Point Only

    Orbi 4GX Router Model LBR1020 The Advanced Wireless Settings page displays. Note: If you connected a satellite to the router, the backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password, see Generate a new backhaul password on page 145.

  • Page 97: Set Up Router Mode

    Orbi 4GX Router Model LBR1020 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > Router / AP Mode. The Router / AP Mode page displays.

  • Page 98: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Orbi 4GX Router Model LBR1020 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Router / AP Mode. The Router / AP Mode page displays.

  • Page 99: Set Up A Bridge For A Vlan Tag Group

    Orbi 4GX Router Model LBR1020 To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin.
  • Page 100 Orbi 4GX Router Model LBR1020 A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 101: Chapter 8 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and Orbi network. The chapter includes the following sections: • Update the firmware on the router • Change the admin password • Enable admin password reset •...

  • Page 102: Update The Firmware On The Router

    Orbi 4GX Router Model LBR1020 Update the firmware on the router You can use the router web interface to check if new firmware is available and update your router, and, if a satellite is connected to your router, your satellite. You also can manually update the firmware for your router.

  • Page 103: Manually Update The Router Firmware

    Orbi device to finish updating before updating your next Orbi device. To manually update your router’s firmware: 1. Visit netgear.com/support and download the firmware for your Orbi router. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 104: Check For Lte Module Firmware Updates

    Orbi 4GX Router Model LBR1020 Check for LTE module firmware updates The LTE module firmware enables the router to function with a mobile broadband connection. To check for new LTE module firmware and update your router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 105: Manually Update The Router Lte Module Firmware

    The LTE module firmware enables the router to function with a mobile broadband connection. To manually update your router’s LTE module firmware: 1. Visit netgear.com/support and download the LTE module firmware for your Orbi router. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 106: Enable Admin Password Reset

    Orbi 4GX Router Model LBR1020 To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 107: Reset The Admin Password

    Orbi 4GX Router Model LBR1020 The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Reset the admin password If you set up the password reset feature, you can reset your router admin password if you forgot it.

  • Page 108: View Router Status And Usage Information

    Orbi 4GX Router Model LBR1020 View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
  • Page 109 Orbi 4GX Router Model LBR1020 The table displays the following information: • Connection Type. The connection type, such as DHCP. • Received Signal Quality (in dbm). The quality of the received radio signal. • Network mode. The broadband network mode, such as LTE. •...

  • Page 110: Check The Wired Internet Connection Status

    Orbi 4GX Router Model LBR1020 • LTE module support. The geographical area that the router’s LTE module supports. • ICCID. The Integrated Circuit Card Identifier (ICCID). This is the serial number of the SIM card. 6. To release (stop) the mobile broadband Internet connection, click the Release button.

  • Page 111: Display Internet Port Statistics

    Orbi 4GX Router Model LBR1020 • DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses. • Lease Obtained. The date and time when the lease was obtained. • Lease Expires. The date and time that the lease expires. 7.

  • Page 112: View And Manage Logs Of Router Activity

    Orbi 4GX Router Model LBR1020 Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports. Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports. Up Time. The time elapsed since this port acquired the link. Poll Interval.

  • Page 113: View Devices Connected To The Network

    Orbi 4GX Router Model LBR1020 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network. To view devices connected to your network: 1.

  • Page 114: Edit Device Information On The Attached Devices Page

    Orbi 4GX Router Model LBR1020 Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 115: Monitor Internet Traffic

    Orbi 4GX Router Model LBR1020 Monitor Internet traffic Traffic metering allows you to monitor the volume of either the mobile broadband or the wired Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1.

  • Page 116: Set Your Time Zone, Adjust For Daylight Saving Time, Or Change The Ntp Server

    When you set up the router, you are specifying the time zone. You can specify another time zone and adjust for daylight saving time. By default, the router gets its time from a NETGEAR Network Time Protocol (NTP) server. However, you can specify another NTP server.

  • Page 117: Manage The Router Configuration File

    Orbi 4GX Router Model LBR1020 4. Select ADVANCED > Administration > NTP Settings. The NTP Settings page displays. The page shows the current day, date, and time. 5. To change the time zone, select another time zone from the menu. 6.

  • Page 118: Restore Configuration Settings

    Orbi 4GX Router Model LBR1020 Restore configuration settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 119: Manage Remote Access

    Orbi 4GX Router Model LBR1020 5. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Manage remote access You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature.

  • Page 120: Use Remote Access

    Orbi 4GX Router Model LBR1020 Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access. • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button.

  • Page 121: Chapter 9 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection •...

  • Page 122: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...

  • Page 123: Install Openvpn Software

    Orbi 4GX Router Model LBR1020 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973.
  • Page 124 Orbi 4GX Router Model LBR1020 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 122. 7. Click the FOR WINDOWS button to download the OpenVPN configuration files. 8.
  • Page 125 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 126: Install Openvpn Software On Your Mac Computer

    Orbi 4GX Router Model LBR1020 If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router.

  • Page 127: Install Openvpn Software On An Ios Device

    Orbi 4GX Router Model LBR1020 Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 128: Use A Vpn Tunnel On Your Windows-Based Computer

    Orbi 4GX Router Model LBR1020 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 129 Orbi 4GX Router Model LBR1020 connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x.

  • Page 130: Use Vpn To Access Your Internet Service At Home

    Orbi 4GX Router Model LBR1020 Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

  • Page 131: Block Vpn Client Internet Access In The Router

    Orbi 4GX Router Model LBR1020 Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back.

  • Page 132: Chapter 10 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...

  • Page 133: Manage Port Forwarding To A Local Server

    Orbi 4GX Router Model LBR1020 Manage port forwarding to a local server Note: Port forwarding works only if the router’s IP address is a public IP address. However, with a mobile broadband connection, your LTE provider usually assigns the router a private IP address, in which case port forwarding does not function. This limitation does not apply to a wired Internet connection.

  • Page 134: Add A Custom Port Forwarding Service

    Orbi 4GX Router Model LBR1020 If the service that you want to add is not in the list, create a custom service. See Add a custom port forwarding service on page 134. 9. In the Server IP Address field, enter the IP address of the computer that will provide the service.

  • Page 135: Edit A Port Forwarding Service

    Orbi 4GX Router Model LBR1020 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal port range field. 12.

  • Page 136: Delete A Port Forwarding Entry

    Orbi 4GX Router Model LBR1020 • For the internal ports, leave the Use the same port range for Internal port check box selected or enter the ports in the Internal port range field. • Internal IP address. Type the IP address in the Internal IP address fields, or select the radio button for an attached device listed in the table.

  • Page 137: How The Router Implements The Port Forwarding Rule

    Orbi 4GX Router Model LBR1020 HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the router. Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser.

  • Page 138: Add A Port Triggering Service

    Orbi 4GX Router Model LBR1020 Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed. Add a port triggering service To add a port triggering service: 1.

  • Page 139: Disable Port Triggering Or Change The Time-Out Period

    Orbi 4GX Router Model LBR1020 If you are not sure, select TCP/UDP. 12. Enter the inbound connection port numbers the Starting Port, and Ending Port fields. 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined.

  • Page 140: Application Example: Port Triggering For Internet Relay Chat.140

    Orbi 4GX Router Model LBR1020 Application example: Port triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.

  • Page 141: Chapter 11 Set Up And Manage An Optional Orbi Satellite

    Set Up and Manage an Optional Orbi Satellite You can expand the WiFi coverage of your Orbi router with one or more of the following Orbi AC satellite models: • RBS50. Orbi Whole Home WiFi System AC3000 Add-on Satellite • RBS50Y. Orbi High-performance AC3000 Add-on Outdoor Satellite •...

  • Page 142: Orbi Ac Satellite Led Behavior

    Orbi 4GX Router Model LBR1020 Orbi AC satellite LED behavior An Orbi AC satellite has a Power LED on the back and a Ring LED on the top. The following table describes the LED behavior. Note: The Orbi AC satellite model RBW30 does not include a Power LED. Table 3.

  • Page 143: Log In To Your Router And Add A Satellite To Your Network

    Orbi 4GX Router Model LBR1020 3. If the Power LED on the back of the satellite does not light and if satellite has a Power On/Off button, press the Power On/Off button. 4. Wait about two minutes for the satellite ring LED to light solid white. 5.

  • Page 144: Manually Update Satellite Firmware

    Orbi 4GX Router Model LBR1020 10. Press the Sync button on the satellite. The satellite’s ring LED pulses white. 11. Click the SYNC button in the router web interface. The router attempts to sync with the satellite. The satellite’s ring LED lights one of the following colors for about three minutes and then turns off: •...

  • Page 145: Generate A New Backhaul Password

    Orbi 4GX Router Model LBR1020 If you have more than one satellite, only update one satellite at a time. You must wait for the first satellite to finish updating before updating the next satellite. 6. Click the Update button. The Orbi satellite Firmware Update window opens. 7.

  • Page 146: View Satellite Status

    Orbi 4GX Router Model LBR1020 5. In the Backhaul Password section, click the GENERATE button. The router generates a new backhaul password. View satellite status To view your satellite’s status, it must be connected to your Orbi network. To view your satellite’s status: 1.

  • Page 147: Edit Satellite Information That Displays On The Attached Devices Page

    Orbi 4GX Router Model LBR1020 To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 148: Enable Or Disable Daisy-Chain Topology

    Orbi 4GX Router Model LBR1020 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 149: Manage The Orbi Outdoor Satellite Led Lighting

    Orbi 4GX Router Model LBR1020 5. To enable or disable daisy-chain topology, do one of the following: • To enable daisy-chain topology, select the Enable Daisy-Chain Topology check box. • To disable daisy-chain topology, clear the Enable Daisy-Chain Topology check box.

  • Page 150: Turn The Satellite Led Lighting On Or Off

    Orbi 4GX Router Model LBR1020 The Attached Devices page displays. 5. Select your satellite. The Edit Device page displays. 6. In the Sync Button section, click the Disabled button. The Sync button is enabled. You can now use the Sync button to sync your satellite to your router.

  • Page 151: Set Led Lighting Brightness

    Orbi 4GX Router Model LBR1020 Set LED lighting brightness After you turn on the satellite’s LED lighting, you can set its brightness percentage. To set the satellite’s LED lighting brightness: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 152 Orbi 4GX Router Model LBR1020 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays.

  • Page 153: Chapter 12 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router and a satellite, if one is connected to your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.

  • Page 154: Quick Tips

    Orbi 4GX Router Model LBR1020 Quick tips This section describes tips for troubleshooting some common problems. Quick tips for mobile broadband troubleshooting If you cannot connect to the Internet over the mobile broadband connection, check the following: • Make sure that the nano SIM card is inserted correctly into the router. •...

  • Page 155: Sequence To Restart Your Wired Network

    Orbi 4GX Router Model LBR1020 7. To exit the page, click the Close Window button. Sequence to restart your wired network If your router is connected to a wired modem for a wired Internet connection, when you restart your wired network, follow this sequence: 1.

  • Page 156: The Router And Satellite Do Not Sync

    Orbi 4GX Router Model LBR1020 • Make sure that your LTE provider account is active. • Check to see if the router gets better access to the mobile broadband signal if you move the router closer to a window or higher up in your home. For information about the signal strength, see Check the signal strength of the mobile broadband connection on page 154.
  • Page 157 Orbi 4GX Router Model LBR1020 The satellite’s ring LED pulses white while it attempts to sync with the router. After the ring LED pulses white, it lights one of the following colors for about three minutes and then turns off: •...

  • Page 158: You Cannot Access The Internet

    Orbi 4GX Router Model LBR1020 You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working.

  • Page 159: You Cannot Log In To The Router

    Orbi 4GX Router Model LBR1020 • Your wired Internet provider might check for your computer’s host name. Assign the computer host name of your provider account as the account name on the Internet Setup page. • Your wired Internet provider allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your provider that you bought a new network device and ask them to use the router’s MAC address.

  • Page 160: Troubleshoot Pppoe

    Orbi 4GX Router Model LBR1020 run that software after installing your router.You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Other browsers provide similar options. Troubleshoot PPPoE If you are using PPPoE with your wired modem, try troubleshooting your Internet connection.

  • Page 161: Troubleshoot Wifi Connectivity

    Orbi 4GX Router Model LBR1020 Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds.

  • Page 162: Test The Path From Your Computer To A Remote Device

    Orbi 4GX Router Model LBR1020 ping www.routerlogin.net 3. Click the OK button. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following...
  • Page 163 Orbi 4GX Router Model LBR1020 If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 164: Chapter 13 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory settings for Orbi router model LBR1020 • Factory Settings for Orbi Satellite Model RBS10 • Technical specifications for Orbi router model LBR1020 • Technical Specifications for Orbi Satellite Model RBS10...

  • Page 165: Factory Settings For Orbi Router Model Lbr1020

    Orbi 4GX Router Model LBR1020 Factory settings for Orbi router model LBR1020 The following table shows the factory default settings for the router. Table 4. Factory default settings for the router Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive)

  • Page 166: Factory Settings For Orbi Satellite Model Rbs10

    Orbi 4GX Router Model LBR1020 Table 4. Factory default settings for the router (Continued) Feature Default Setting Time zone GMT for WW except NA and GR GMT+1 for GR GMT-8 for NA Time zone adjusted for daylight Disabled saving time SNMP Disabled Firewall...
  • Page 167 Orbi 4GX Router Model LBR1020 Table 5. Factory default settings for the satellite Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing...

  • Page 168: Technical Specifications For Orbi Router Model Lbr1020

    Orbi 4GX Router Model LBR1020 Table 5. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States of America; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 169 Orbi 4GX Router Model LBR1020 Table 6. Technical specifications for the router (Continued) Feature Description Orbi 4GX Router (LBR2010) weight 1.08 lb (491 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947...
  • Page 170 Orbi 4GX Router Model LBR1020 Table 6. Technical specifications for the router (Continued) Feature Description 5 GHz operating frequency range 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) 5.26 GHz–5.32 GHz 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES] Technical Specifications for Orbi Satellite...
  • Page 171 Orbi 4GX Router Model LBR1020 Table 7. Technical specifications for the satellite (Continued) Feature Description Maximum number of Limited by the amount of WiFi network traffic generated by computers per wireless each node (typically 50–70 nodes). network 2.4 GHz: 127 5 GHz (front haul): 127 Operating frequency range 2.4 GHz:...

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