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Returns Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be
issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RMA
#). Products returned without an RMA # will be refused. Call CHAUVET® and request RMA # prior
to shipping the product. Be prepared to provide the model number, serial number and a brief
description of the cause for the return. Be sure to properly pack product, any shipping damage
resulting from inadequate packaging is the customer's responsibility. CHAUVET® reserves the
right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing
or double-boxing is always a safe method to use.
Note:
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Scorpion™ GBC User Manual
If you are given an RMA #, please include the following information on a piece of
paper inside the box:
Your name
Your address
Your phone number
The RMA #
A brief description of the symptoms
CHAUVET®
5200 NW 108
Sunrise, FL 33351
VOICE:
FAX:
TOLL FREE: 800.762.1084
CHAUVET®
5200 NW 108
Sunrise, FL 33351
VOICE:
FAX:
www.chauvetlighting.com
th
Avenue
954.929.1115
954.929.5560
th
Avenue
954.929.1115 (Press 4)
954.929.5560 (Attention: Service)
20
August 2011
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