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Solutions to Common Oven Problems
Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Faulty Installation
Entire appliance does not
operate
Oven does not operate
Oven light does not work
Self-cleaning cycle does
not work
Flames inside oven or
smoking from oven vent
Questions or for service call:
Before you call
Solution
• Place oven rack in center of oven. Place a level on the oven
rack. Contact installing agent if rack and cabinet cutout flooring
are not level.
• Kitchen cabinet misalignment may make oven appear to be
not level. Be sure cabinets are square and level. Contact
cabinet maker to correct problem.
• The time of day is not set. The time of day must first be set in
order to operate the oven. See "Setting clock at power up" in
the Getting Started section.
• Be sure electrical cord is securely connected into the electrical
junction box.
• Cord/plug is not installed and/or connected. Cord is not
supplied with oven. Contact your dealer, installing agent or
authorized servicer.
• Service wiring is not complete. Contact your dealer, installing
agent or authorized service agent.
• Electrical power outage. Check house lights to be sure. Call
your local electric company for service.
• Short in cord/plug. Replace cord/plug.
• Controls are not set properly. See instructions to set the controls.
• House fuse has blown or circuit breaker has tripped immediately
following installation.
• House fuse may not be fully engaged. Check fuse and screw or
engage circuit breaker securely.
• Be sure the oven controls are set properly for the desired
cooking feature. See Setting Lower Oven Controls in this
Use & Care Guide or read the instructions "Entire appliance
does not operate" in this checklist.
• Replace or tighten bulb. See "Changing lower oven lights"
sections in this Use & Care Guide.
• Make sure the oven door is closed.
• Make sure you have removed the oven racks and the oven
rack supports from the oven.
• Controls not set properly. Follow instructions under "Using the
Self-Clean Feature".
• Excessive spillovers in oven. For example this will happen
for pie spillovers or large amounts of grease left on the oven
bottom. Wipe up excessive spillovers before starting oven. If
flames or excessive smoke are present see "About broiling" in
the Setting Lower Oven Controls section.
1-877-4ELECTROLUX
(1-877-435-3287)
73
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