Solutions To Common Problems - Electrolux EW27EW65PSB Use And Care Manual

Before You Call 43
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Poor baking results
Oven does not operate.
Oven light does not work. •
Flames inside oven or smoking from •
oven vent.
Fresh clean does not work.
Oven racks discolored or do not slide •
easily.
Oven smokes excessively when
broiling.
• Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Bakeware may be too lightweight or warped. Use
heavier quality bakeware so foods being prepared may bake more evenly. Try adjusting
the recipe's recommended temperature or baking time. See "Adjusting the Oven
Temperature'on page 32 if you feel the oven is too hot or cold.
• If your oven is cooking poorly, perform the following check: Press UPPER OVEN, press
broil, then press START enter. Place your hand near the handle on the oven door.
Between the door and the control panel you should feel a rush of air on your hand. If so,
your unit is functioning properly and you have had a power failure in your home. If no air
rush happens, call a service technician to replace your cooling fan.
• The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See "Setting the Clock-Time of Day" on page 11
and review instructions for the desired baking function in this user's guide.
• Service wiring is not complete. Contact your dealer, installing agent, or authorized
servicer.
• Power outage. Check house lights to be sure. Call your local electric company.
• Short in cord/plug. Contact your dealer, installing agent, or authorized servicer to replace
cord/plug.
• House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker
securely.
Be sure the oven light is secure in the socket. See "Replacing the Dual Left/Right Corner
Oven Lights" and "Replacing the Dual Left/Right Side Oven Lights" on page 40.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe
up excessive spills before starting oven. If flames or excessive smoke are present when
using broil, see "Broil" on page 17.
Oven control not set properly. Make sure the oven door is closed. Make sure you have
removed the oven racks and the oven rack supports from the oven. Review "Fresh
Clean" on page 35.
Oven racks left in oven cavity during fresh clean. Always remove oven racks from oven
cavity before starting a fresh clean cycle. Clean using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
• Incorrect setting. Follow broiling instructions in the "Broil" on page 17.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling, but do not cut into the lean.
• Grid on broiler pan wrong side up. Grease does not drain into broiler pan. Always place
the grid on the broiler pan with the ribs up and the slots down to allow grease to drip into
the pan.
• Broiler pan used without grid or grid cover with aluminum foil. Do not use the broiler pan
without the grid or cover the grid with aluminum foil.
• Oven needs to be cleared. Grease build up on oven surfaces. Regular cleaning is
necessary when broiling frequently. Grease or food splatters will cause excessive
smoking.