Common Problems - Ricoh P C301W User Manual

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the
machine.
Problem
The machine does not turn on.
An error message is shown on
the machine's screen.
The Alert indicator is lit or
flashing.
Pages do not print.
Pages are not printed.
Strange noise is heard.
The network setting may not
have been configured properly
or the 3G dongle may not be
connected properly.
Possible cause
The power cord is not
connected properly.
An error has occurred.
An error has occurred.
The machine is receiving data.
The interface cable is not
connected correctly.
• The supplies are not
properly installed.
• If [Auto Cleaning] in
[System Settings] is set to
[On], the machine
automatically cleans its
interior periodically.
Using Web Image Monitor,
check the setting and check
whether printing can be
performed.
Common Problems
Solution
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
See page 149 "Error and Status
Messages on the Control
Panel".
See page 153 "Panel
Indicator".
If the Data In indicator is
flashing, the machine is
receiving data. Wait for a while.
• Reconnect the cable.
• Check that the interface
cable is the correct type.
• Confirm that the supplies
are properly installed.
• Wait until the cleaning has
finished. This is not a
malfunction.
If the problem persists, contact
your service representative.
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